Reinstalling Drivers and Software | Dell DHM, K0004 guide

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Reinstalling Drivers and Software

1Reinstall the appropriate drivers (see page 66).

2Reinstall your virus protection software. See the documentation that came with the software for instructions.

3Reinstall your other software programs. See the documentation that came with the software for instructions.

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Advanced Troubleshooting

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Dell DHM, K0004 manual Reinstalling Drivers and Software

Contents

Dell Dimension 8250 Series Hints, Notices, and Cautions Abbreviations and Acronyms Contents Solving Problems Mail, Modem, and Internet Problems Advanced Troubleshooting If the screen is difficult to read Reattaching the Front Door and Hinge Arms Reinstalling Drivers and SoftwareFront and Back View of the Computer Adding or Replacing the AGP Card 110 103107 114 153 General W . d e l l . c o m s u p p o r t . d e l l . c o m When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits Battery Disposal Finding Information for Your Computer What Are You Looking For? Find it Here How to reinstall my operating system E r a t i n g S y s t e m C D Click Tell Me How How to set up my computerClick User and system guides, and then click User’s guides Finding Information for Your Computer Setting Up and Using Your Computer Printer Cable Setting Up a PrinterConnecting a Parallel Printer Screws Clips Parallel printer cable Notches Connecting a USB PrinterParallel connector on computer USB connector on computer Connecting Two MonitorsConnecting the Monitors to Your Computer USB printer On printer Cable Optional VGA adapter Enabling Clone Mode Enabling Extended Desktop Mode Transferring Information to a New Computer Setting Up and Using Your Computer Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Connecting to the Internet Setting Up Your Internet Connection Click Connect to the Internet Copying CDs Helpful Tips Using Easy CD Creator BasicUsing Blank CD-R Discs or Blank CD-RW Discs How to Copy a CD Hyper-Threading Click Hardware and click Device Manager Turning Off the Computer Turn off computer window, click Turn off Solving Problems Finding Solutions See Solving Problems Battery Problems Finding Help Information Back of floppy disk Write-protected Drive ProblemsFloppy drive problems CD drive problems Problems writing to a CD-RW drive Hard drive problems Mail, Modem, and Internet ProblemsDVD drive problems Under Error-checking, click Check Now Click Start Click Phone and Modem Options Click the Change or Remove Program icon Error MessagesClick Control Panel Click Add or Remove Programs Program stops responding General ProblemsComputer stops responding Click Applications Program is designed for an earlier Windows operating system Other software problemsProgram crashes repeatedly Solid blue screen appears Other technical problems Ieee 1394 Device Problems General hardware problems Keyboard Problems Click Control Panel Click Printers and Other Hardware Mouse Problems Network Problems Connection speed light Power Problems Solving Problems Printer Problems Scanner Problems Click Sounds and Audio Devices Sound and Speaker ProblemsNo sound from speakers If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Click Appearance and Themes Advanced Troubleshooting Diagnostic Lights Diagnostic Code Definition Corrective Action Diagnostic Code Definition Corrective Action Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From the ResourceCD Starting the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Dell Diagnostics Main Menu Option Function Tab Function What Is a Driver?Drivers Identifying Drivers Reinstalling driversUsing Windows XP Device Driver Rollback Using the Dell Dimension ResourceCD Click Roll Back Driver Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point Undoing the Last System Restore Enabling System Restore Resolving Software and Hardware Incompatibilities Reinstalling Windows XP Reinstalling Microsoft Windows XPBefore You Reinstall Preparing to Boot From the Operating System CD Starting Windows XP Setup Completing the GUI Setup Completing the Operating System Setup Reinstalling Drivers and Software Adding Parts Front and Back View of the Computer Front View Computer. Instead, perform a Windows shutdown Back View Adding Parts Reattaching the Front Door and Hinge Arms Reattaching the Hinge Arms Use fingers to pull here View slots Pivot bar Hinge arms in horizontal position Reattaching the Front Door Opening the Computer Cover Looking Inside Your Computer Arrow Release button Back of computer Adding Parts System Board RIMM1 RIMM2 Follow the steps in When Working Inside Your Computer on Installing and Removing CardsInstalling a Card Cards Card Retention arm Lever Not fully seated card Fully seated card Retention arm Filler bracket Removing a Card Metal cover Memory module Continuity module Adding MemoryRdram Overview Adding Parts Continuity modules in connectors RIMM3 and RIMM4 Removing a Memory Module Adding a Memory Module Securing clips Notches Cutouts Step Adding or Replacing the AGP Card Removing an AGP Card PCI connector Installing an AGP CardNotch Lever Tab Card clip AGP connector Card clip Slot connector Adding a Second Hard Drive 101 Rail tabsFirst hard drive in lower bay Hard drive bay Power cable 102 Adding a Floppy Drive Removing the Front-Panel Insert 104 Installing a Floppy Drive 105 106 Closing the Computer Cover W . d e l l . c o m s u p p o r t . d e l l . c o m P e n d i Memory SpecificationsMicroprocessor Computer Information Expansion Bus VideoAudio1 Drives 112 ConnectorsControls and Lights Environmental PowerPhysical 113 Standard Settings Altitude Operating 15.2 to 3048 m -50 to 10,000 ft Storage Viewing Settings 115 Clearing Forgotten Passwords System Setup Screens Replacing the Battery 118 Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. Only Anguilla Contacting DellDefinition of Third-Party Software and Peripherals Antigua and Barbuda 121 122 Chile Santiago Canada North York, OntarioCayman Islands 123 Costa Rica China XiamenColombia Czech Republic Prague Website support.euro.dell.com 125 126 Ireland Cherrywood Website support.euro.dell.com Hong KongIndia 127 Area Codes Local Numbers, Toll-Free Numbers Italy Milan Website support.euro.dell.comJamaica 128 129 Japan Kawasaki Website support.jp.dell.comKorea Seoul Macao Latin AmericaLuxembourg Website support.euro.dell.com Malaysia Penang Netherlands Antilles MexicoMontserrat Netherlands Amsterdam Website support.euro.dell.com 132 133 134 Spain Madrid Website support.euro.dell.comSweden Upplands Vasby Website support.euro.dell.com 135 Uruguay Dell.co.uk/lca/customerservicesBracknell Website support.euro.dell.com 136 Virgin Islands A. Austin, TexasBusiness Venezuela Regulatory Information NOM Information Mexico Only 139 Appendix What is not covered by this limited warranty? Limited Warranty for the U.SWhat is covered by this limited warranty? Limited Warranties and Return Policy What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? 142 What do I do if I am not satisfied? What if I purchased a service contract?How will you fix my product? 143 144 May I transfer the limited warranty?Total Satisfaction Return Policy U.S. Only Limited Warranty Terms for Canada 145 Technical Support and Customer Service 146 147 Third-Party Software and Peripherals Products Total Satisfaction Return Policy Canada OnlyDell Software and Peripherals Canada Only 148 Return Policy GuaranteeDell-Branded Peripheral Products Exclusions 150 Making a ClaimLimitation and Statutory Rights Intel’s Three Year Limited Warranty 151 152 What are ’Errata’? D ex 153 154 Printer parallel, 20 setting up, 20 troubleshooting, 53 USB 155 156