Creating a Restore Point
Identifying Drivers Reinstalling drivers
Using System Restore
What Is a Driver?

IEEE 1394 Device Problems

47

Keyboard Problems

48

Mouse Problems

49

Network Problems

50

Power Problems

51

Printer Problems

53

Scanner Problems

54

Sound and Speaker Problems

55

No sound from speakers

55

No sound from headphones

56

Video and Monitor Problems

56

If the screen is blank

56

If the screen is difficult to read

57

3Advanced Troubleshooting

Diagnostic Lights . . . . . . . . . . . . . . . . . . . .

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . .

When to Use the Dell Diagnostics . . . . . . . . . .

Starting the Dell Diagnostics . . . . . . . . . . . .

. . . . . .

60

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62

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62

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63

Drivers . . . . . . . . . . . . . . .

. . . . . . . .

. . . . . . .

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. . . .

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65

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65

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66

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66

. . . . . .

68

. . . . . .

68

Restoring the Computer to an Earlier Operating State Undoing the Last System Restore . . . . . . . . . .

. . . . . .

68

. . . . . .

69

Contents

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Dell K0004, DHM manual Advanced Troubleshooting, If the screen is difficult to read