Troubleshooting your system | Dell M630 manual

rSPI card (optional)	61
Removing the rSPI card	61
Installing the rSPI card	62
SD vFlash card	62
Replacing the SD vFlash card	62
Network Daughter Card	63
Removing the Network Daughter Card	63
Installing the Network Daughter Card	65
Processors	65
Removing a processor	66
Installing a processor	69
Hard drives/SSDs	72
Hard-drive/SSD bay numbering	72
Hard drive/SSD installation guidelines	72
Removing a hard drive/SSD	73
Installing a hard drive/SSD	74
Removing a hard-drive/SSD blank	74
Installing a hard-drive/SSD blank	76
Shutdown procedure for servicing a hard drive/SSD	76
Configuring the boot drive	76
Removing a 2.5 inch hard drive/SSD from a 2.5 inch hard-drive/SSD carrier	76
Installing a 2.5 inch hard drive/SSD in a 2.5 inch hard-drive/SSD carrier	77
Removing a 1.8 inch SSD from a 1.8 inch SSD carrier	78
Installing a 1.8 inch SSD in a 1.8 inch SSD carrier	79
Removing the hard-drive/SSD cage	79
Installing the hard-drive/SSD cage	81
Hard-drive/SSD backplane	81
Removing the hard-drive/SSD backplane	81
Installing the hard-drive/SSD backplane	84
System board	84
Removing the system board	84
Installing the system board	87
Trusted Platform Module	89
NVRAM backup battery	91
Replacing the NVRAM backup battery	91
Storage controller card/PCIe extender card	93
Removing the PCIe extender/storage controller card	93
Installing the PCIe extender/storage controller card	95
5 Troubleshooting your system	96

Safety first—for you and your system	96
Troubleshooting System Memory	96

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Dell M630 owner manual Troubleshooting your system

Contents

Dell PowerEdge M630 Page Contents Installing and removing blade components Troubleshooting your system Technical specifications 107 Getting help 112 Using System Diagnostics 102Jumpers and connectors 104 About your system Front-panel features and indicators Hard-drive/SSD indicator patterns Using USB diskette or USB DVD/CD drives Hard-drive/SSD indicators IDRAC Direct LED indicator codes IDRAC Direct LED indicator Documentation matrix Quick Resource Locator Setting up and configuring the iDRAC IP address Setting up your system Logging in to iDRAC Installing the operating system Page Navigation keys About System Setup System Bios screen Entering System SetupSystem Setup Main Menu System Memory screen System Information screen ATS Processor Settings screen Sata Settings screen Post Page Network Settings screen Boot Settings screen Integrated Devices screen 4GB Serial Communication screen C1E System Profile Settings screen System Security Settings screen Secure Boot Custom Policy Settings screen Miscellaneous Settings screen About Dell Lifecycle Controller Changing the boot order About Boot ManagerEntering Boot Manager Boot Manager main menu Assigning a system and/or setup password Choosing the system boot mode Using your system password to secure your system Embedded systems management Operating with a setup password enabledIDRAC Settings utility Entering the iDRAC Settings utility Recommended tools Safety instructionsBefore working inside your system After working inside your system Removing the blade Removing and installing a blade Blade cover O connector cover Removing or installing the blade Installing a blade Removing the system cover Removing and installing the system cover Installing the system cover Inside the blade Inside the blade Removing the cooling shroud Cooling shroud Removing a processor/DIMM blank Installing the cooling shroudProcessor/DIMM blank Removing and installing a processor/DIMM blank Installing a processor/DIMM blank Lrdimm System memory Processor General memory module installation guidelines Advanced ECC Lockstep Mode-specific guidelines Sample memory configurations Memory configurations two processors Removing memory modules Removing the memory module Installing memory modules Module mezzanine cards Mezzanine card installation guidelines Removing the mezzanine card Removing and installing the mezzanine card Idsdm card optional Installing the mezzanine card Replacing an SD card Replacing an SD card Internal USB key Replacing the internal USB key Removing the Idsdm card Removing and installing the Idsdm card Installing the Idsdm card Removing the rSPI card RSPI card optional Replacing the SD vFlash card Installing the rSPI cardSD vFlash card Removing the Network Daughter Card Network Daughter Card NDC Processors Installing the Network Daughter Card Removing a processor Installing and removing a heat sink Processor shield opening and closing lever sequence Installing and removing a processor Installing a processorPage Applying thermal grease on the top of the processor Hard-drive/SSD bay numbering Hard drive/SSD installation guidelinesHard drives/SSDs Removing a hard drive/SSD Removing and installing a hard drive/SSD Removing a hard-drive/SSD blank Installing a hard drive/SSD Hard-drive/SSD blank Release latch Installing a hard-drive/SSD blank Hard drive/SSD Removing a 1.8 inch SSD from a 1.8 inch SSD carrier Removing the hard-drive/SSD cage Installing a 1.8 inch SSD in a 1.8 inch SSD carrier Hard-drive/SSD cage Screw Guide pin Removing the hard-drive/SSD backplane Installing the hard-drive/SSD cageHard-drive/SSD backplane Page Removing and installing the 1.8 inch x4 SSD backplane Removing the system board Installing the hard-drive/SSD backplaneSystem board Page Hex nut screw System board Screw Installing the system board Restoring the Service Tag using Easy Restore Trusted Platform Module Entering the system Service Tag using System Setup Re-enabling the TPM for BitLocker users Replacing the Nvram backup battery Nvram backup battery Replacing the Nvram backup battery Removing the PCIe extender/storage controller card Storage controller card/PCIe extender cardPage Installing the PCIe extender/storage controller card Troubleshooting your system Troubleshooting hard drives Troubleshooting USB devices Troubleshooting Solid State Drives Troubleshooting processors Troubleshooting an internal SD card Troubleshooting the Nvram backup battery Troubleshooting the blade system board Alert messages Diagnostic messagesSystem messages Running the Embedded System Diagnostics Dell Embedded System DiagnosticsWhen to use the Embedded System Diagnostics System diagnostic controls Running embedded system diagnostics from an external media System board jumper settings Jumpers and connectors CPU1 System board connectors Disabling a forgotten password Technical specifications USB Per ISO 14644-1 with a 95% upper confidence 110 Enclosure can be installed with blade Documentation feedback Locating your system Service TagContacting Dell 113