Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

R E P L A C E T H E C O I N - C E L L B A T T E R Y If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the coin-cell battery (see "Replacing the Coin-Cell Battery" on page 191). If the battery still does not work properly, contact Dell (see "Contacting Dell" on page 239).

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E

Windows XP:

Click Start and click My Computer.

Windows Vista®:

• Click the Windows Vista Start button and click Computer.

If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E

Insert another disc to eliminate the possibility that the original drive is defective.

Insert a bootable floppy disk and restart the computer.

C L E A N T H E D R I V E O R D I S K See "Cleaning Your Computer" on page 113.

C H E C K T H E C A B L E C O N N E C T I O N S

R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Troubleshooting Software and Hardware Problems" on page 145.

R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 115.

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Troubleshooting

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