Contents 7
Trusted Platform Module (TPM). . . . . . . . . . . . . 109
Enabling the TPM Feature . . . . . . . . . . . . . 109
Security Management Software . . . . . . . . . . . . 110
Activating the Security Management Software . . 110
Using the Security Management Software . . . . 110
Computer Tracking Software . . . . . . . . . . . . . . 111
If Your Computer Is Lost or Stolen . . . . . . . . . . . 111
Alert Standard Format (ASF) . . . . . . . . . . . . . . 112
11 Cleaning Your Computer . . . . . . . . . . . . 113
Computer, Keyboard, and Monitor . . . . . . . . . 113
Touch Pad . . . . . . . . . . . . . . . . . . . . . 113
CDs and DVDs . . . . . . . . . . . . . . . . . . . 113
12 Troubleshooting . . . . . . . . . . . . . . . . . . 115
Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . 115
When to Use the Dell Diagnostics . . . . . . . . . 115
Starting the Dell Diagnostics From Your Hard Drive 115
Starting the Dell Diagnostics From the Drivers and Utilities Media
116
Dell Diagnostics Main Menu. . . . . . . . . . . . 117
Solving Problems . . . . . . . . . . . . . . . . . . . . 119
Battery Problems. . . . . . . . . . . . . . . . . . 120
Drive Problems . . . . . . . . . . . . . . . . . . . 120
E-Mail, Modem, and Internet Problems . . . . . . 122
Error Messages . . . . . . . . . . . . . . . . . . 123
IEEE 1394 Device Problems . . . . . . . . . . . . 124
Lockups and Software Problems . . . . . . . . . 125
book.book Page 7 Wednesday, August 13, 2008 12:12 PM