TROUBLESHOOTING

PROBLEM:

The whisk or flat beater knocks against the bottom of the bowl or is not reaching the ingredients towards the bottom.

SOLUTION:

Adjust the height. Here’s how:

1)Unplug the unit and raise the mixer head. Insert the stainless steel whisk or non-stick flat beater.

2)Hold the attachment and then loosen nut. See Figure 1.

3)Lower the mixer head and adjust the height by turning the shaft.

4)Ideally, the stainless steel whisk or non-stick flat beater should be almost touching the bottom of the bowl. See Figure 2.

5)Raise the head, hold the stainless steel whisk or non-stick flat beater and tighten the nut.

Figure 1

Figure 2

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DeLonghi DSM5 - 7 Series instruction manual Troubleshooting, Problem