Deutsche Telekom 704PC manual Customer Service

Appendix

Problem	Possible cause	Solution
Router does not establish	Incomplete	Check the settings
connection*3		configuration in the router
		configuration
All LEDs flash	FlashLoad	Repeat
	failed	FlashLoad
USB cable is too short		Use an active
		USB extension cable
		(max. 5 x 5 m permissible)
Windows 2000 shows		No action necessary,
the USB connection		as the correct operation
separately when the		of your system is not
connection to the system		affected in any way
is via LAN

If the problem persists, our Hotline is there to assist you. You will find the telephone number in the chapter entitled "Customer Service" below.

*3 You can use the router to connect only to those providers who allow dial-up network ing.

Customer Service

If you experience any technical problems with your communications system, call our T- Service Hotline on 0180 51990 (please note that you will be charged for your call). Experienced technicians can also advise you on the operation of your system. Please have the serial number of the communications system at hand when you call. (You will find this number on the base of the housing.)

If you suspect that your ISDN connection is faulty, please contact your network provider’s Customer Service department. Deutsche Telekom’s freephone T-Service number is 0800 330 2000.

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