Appendix

Dealing with Faults

If your system does not function as desired, first try getting it to work with the help of the table below.

The following notes are designed to help you deal with the fault yourself:

 

Problem

Possible cause

Solution

 

 

 

 

 

 

 

System does not function

AC adapter not

Check that adapter is

 

 

 

seated properly

firmly seated

 

 

 

System functions

Remove the adapter from

 

 

 

incorrectly

the mains for at least

 

 

 

 

30 seconds (network reset)

 

 

 

 

 

 

 

ISDN LED flashes

Your connection is not

Contact your

 

 

continuously

switched to ISDN

network provider

 

 

 

NTBA defective

Contact your

 

 

 

 

network provider

 

 

 

Cable malfunction

Check that

 

 

 

 

connecting cable is

 

 

 

 

seated correctly and

 

 

 

 

not damaged

 

 

 

 

 

 

 

CAPI conflict

Another CAPI driver

Uninstall the other

 

 

 

is already installed

CAPI driver

 

 

 

 

 

 

 

Device not found

Cable malfunction

Check that connecting

 

 

 

 

cable is seated

 

 

 

 

correctly and not

 

 

 

 

damaged

 

 

 

Problems with

Install bugfix for

 

 

 

AMD processor under

AMD processors*1

 

 

 

Win 98 SE

 

 

 

 

Problems with Via

Install bugfix for Via chipset

 

 

 

chipset

USB driver*2

 

 

 

 

 

 

*1 Download under: http://support.microsoft.com/support/kb/articles/Q240/0/75.asp

*2 Download under: http://www.via.com.tw/drivers/index_new2.htm

110

Page 118
Image 118
Deutsche Telekom 704PC manual Dealing with Faults