NetPerform™ Optimization Services

At Emerson Network Power, we understand the importance of reliable equipment – it’s critical to both your business and your bottom line. That is why we offer a wide array of services to meet all of your network infrastructure needs.

Technical Support

 

Email

 

DCpower.TAC@Emerson.com

 

Answers technical product and system

 

 

 

 

 

 

 

 

OSP.TAC@Emerson.com

 

questions; determines status of warranties and

 

 

Phone

 

1.800.800.5260

 

contractual agreements for repair.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Services - Design, Deployment & Optimization

 

 

 

ES.Services@Emerson.com

 

 

 

 

Email

 

 

Provides quotes and bid responses, order

 

 

 

 

 

 

placement and scheduling for design, and

 

 

 

 

 

 

 

 

Phone

 

1.800.800.1280, option 7

 

 

 

 

 

deployment and optimization services.

 

 

FreedomCare

 

 

 

 

 

 

Secure.EmersonNetworkPower.com

 

Download service & maintenance reports

 

 

 

 

 

 

online.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Spare Parts

 

Email

 

DCpower.Spares@Emerson.com

 

 

Pricing and PO processing of spare parts,

 

 

 

 

 

 

 

 

 

OSP.Spares@Emerson.com

 

 

including but not limited to breakers, cables,

 

 

Phone

 

1.800.800.1280, option 5

 

 

fuses, rectifier fans, misc. breaker and fuse

 

 

 

 

 

 

 

 

 

panels, enclosure fans, doors & switches, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DC Power Depot Repair

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Email

DCpower.Repair@Emerson.com

 

Phone

1.800.800.1280, option 6

 

 

 

 

 

 

 

 

Creates and processes RMAs, determines lead times and pricing, provides repair shipping information and status.

DC Power Product Training

 

 

 

Email

DCpower.Training@Emerson.com

 

Phone

1.800.800.1280, option 8

 

 

 

 

 

 

Requests for quotes, order placement and scheduling.

For More Information

To learn more about service offerings from Emerson Network Power, please contact your sales representative, call 1-800-800-1280 option 7, email ES.Services@Emerson.com or visit www.EmersonNetworkPower.com/EnergySystems.

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Emerson 710NPBA manual NetPerform Optimization Services, For More Information, Answers technical product and system