Problem Solver

General Problems

Cannot configure the network interface or cannot print from the network.

Cause

What to do

 

 

The printer settings or network settings may be wrong.

First, check to see if you can print a status sheet, as described in “Status sheet button”. If you can print a status sheet, check the network settings; otherwise, set the interface mode of the printer’s control panel to Auto or Option.

Cannot print even if you have assigned the IP address to the computer and the network interface.

Cause

What to do

 

 

You have assigned an IP address to the computer manually, but you assigned the IP address to the network interface by Automatic Private IP Addressing (APIPA).

Assign the IP address for the network interface so that it belongs to the same segment of the computer. Use EpsonNet Config or the printer’s control panel.

Unable to start EpsonNet Config.

Cause

What to do

 

 

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