Paper feeding is crooked or the paper jams.Cause What to do
The paper supply is
obstructed.
Make sure the paper supply is not
obstructed by a cable or some other
object.
The paper supply is not
aligned with the printer.
Make sure you align your paper
supply with the paper loaded in the
tractor so the paper feeds smoothly
into the printer. See “Positioning
your continuous paper supply” in
Chapter 3.
The paper supply is too far
away from the printer.
Make sure that your paper supply is
within 1 meter (3 feet) of the printer.
The holes on the sides of the
paper are misaligned.
Check that the holes on the sides of the
paper are aligned with each other.
Also make sure the sprocket units are
locked and their covers are closed.
The paper thickness lever is
set incorrectly.
Set the paper thickness lever to match
the thickness of your paper. See
“Adjusting the paper thickness lever”
in Chapter 3.
Your paper may be the
wrong size or thickness for
the printer.
Make sure that the paper size and
thickness are within the specified
ranges. See the continuous paper
specifications in Appendix A.
The sprocket units are
positioned incorrectly for
the width of paper you are
using.
Adjust the position of the sprockets
to remove any slack along the width
of the paper.
Note:
If paper is jammed in the paper path, see “Clearing a Paper Jam” later in this
chapter.
7
Troubleshooting
R
Adonis Rev.E
A5 size Chapter 7
97/04/07 pass 0
Troubleshooting 7-11