Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See page 1-10 and your
computer documentation.
Your software is not properly
set up for your printer.
Make sure that your printer is
properly selected in your application
software. If necessary, install or
reinstall the printer driver software
as described in Chapter 2.
The Paper Out and Pause lights are on and the printer doesnot print.
Cause What to do
The printer is out of paper for
the selected paper source.
Make sure the paper release lever is in
the correct position, and load paper in
the current paper source. Press the
Pause button to resume printing.
Paper on the paper guide is
positioned too far to the left
or right for the paper sensor
to detect it.
Move the paper a little to the right or
left. When it is positioned properly,
the Paper Out and Pause lights go
off.
The printer sounds like it is printing, but nothing prints.
Cause What to do
The ribbon cartridge is not
installed properly.
Install the ribbon cartridge as
described in Chapter 1.
The ribbon is worn out. Replace the ribbon cartridge as
described in Chapter 6.
The paper thickness lever is
set incorrectly.
Set the paper thickness lever to match
the thickness of your paper. See
“Adjusting the paper thickness lever”
in Chapter 3.
7
Troubleshooting
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Adonis Rev.E
A5 size Chapter 7
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Troubleshooting 7-17