If you need help using software with an EPSON product, see the
documentation for that program for technical support information.
Electronic support servicesYou can access helpful tips, specifications, DIP swit ch or jumper settings,
drivers, FAQs, sample files, application notes, and EPSON product
bulletins 24 hours a day, 7 days a w eek, using a modem and one of the
online services below.
World Wide Web
From the Internet, you can reach EPSON’s home page at
http://www. epson. com
EPSON Internet FTP site
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto ftp.eps on.com with the user
name anonymous and your e-mail address as the password.
EPSON Download Service
You can call the EPSON Download Service BBS at (800) 442-2007. Set your
communications software to 8 data bits, 1 stop bit, no parity. Modem
speed can be up to 28.8 Kbps.
EPSON Fax-on-Demand Service
You can access EPSON’s technical information library by calling
(800) 442-2110 or (800) 922-8911 and select ing the appropriate phone
option. You must provide a return fax number to use Fax-on-Demand.
EPSON Forum on CompuServe®
Members of CompuServe can type GO EPSON at the menu prompt to
reach CompuServe’s Epson America Forum. As an owner of an EPSON
product, you are eligible for a free introductory CompuServe
membership, which entitles you to an introductory credit and your own
user ID and password. To take advantage of this offer in t he U.S. or
Canada, call (800) 848-8199 and ask for representative #529.
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