Operational problems (continued)
Problem | Possible cause | Solution |
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Nothing prints. | The printer is not connected | Turn off the printer and RIP or computer. Make |
| correctly. | sure the interface cable is securely plugged in. |
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| Make sure the interface cable meets the |
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| required specifications. See Appendix B or C or |
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| the RIP Station 5100 Getting Started guide. |
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| If you’re not using a RIP, make sure the interface |
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| cable is directly connected to the computer |
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| without passing through a printer switching |
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| device, Zip™ drive, or extension cable. |
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| If you are using Windows NT 4.0, try uninstalling |
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| the EPSON printer port. Click Start, point to |
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| Programs and EPSON Printers, then click |
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| EPSON Printer Port Uninstall. Follow the |
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| messages on the screen. |
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| Your PPD (PostScript printer | Make sure your software is installed correctly |
| description) and/or printer driver | and the RIP is selected. |
| software are not set up correctly. |
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| The printer port setting doesn’t | Click Start, point to Settings and select Printers. |
| match the printer connection port | |
| (Windows). | then select Properties. Click the Details tab. |
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| Make sure your printer driver is selected in the |
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| Print using the following driver list. Then select |
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| the port to which your printer is connected in the |
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| Print to the following port list. |
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| The printer driver doesn’t have | To increase the available memory in your |
| enough available memory | Macintosh, select Control Panel from the Apple |
| (Macintosh). | menu and |
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| can increase the size of virtual memory to |
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| increase total available memory. Also, quit all |
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| unnecessary applications. |
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