4-10Resolving Problems

Make sure the printer isn’t located in a brightly lit area. The paper sensor may not be able to operate correctly.

Make sure the Print Mode or Media Type setting is correct for the media you’re printing on.

Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 1-20for more information.

If you’re not using EPSON media, make sure you register and select your paper’s thickness. See page 1-25for more information.

Caution

Use the paper guides only if paper is curled and doesn’t feed properly. Otherwise, the paper guides may damage your prints.

Solving Roll Paper Feed Problems

If your roll paper is curled too tightly and doesn’t feed out of the printer, you can use the three paper guides. Extend the guides as shown below: