Miscellaneous printing problems (continued)
Problem | Possible cause | Solution |
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Blank paper is printed. | Your PPD and/or printer driver | Make sure your software is installed |
| software are not set up correctly or not | correctly and the RIP or printer is |
| selected. | selected. |
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| Paper size is not set correctly in your | Make sure the Paper Size setting in your |
| print options. | print options is correct for the paper |
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| you’re using. |
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| You have selected Sheet, but you’re | Make sure your Paper Source or Media |
| using roll paper. | Option settings are correct. |
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A ruled line on your print | The print head is out of alignment. | Align the print head as described on |
appears to shift. |
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The bottom edge of your | The paper is curled toward the | Flatten the paper or curl it toward the |
print is smeared. | printable side. | other side. |
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| Print options are set incorrectly for the | Make sure the Print Mode or Media |
| media you’re using (for EPSON media). | Type setting is correct for the media |
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| you’re printing on. |
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| You’re using the wrong paper | Use the control panel to register and |
| configuration setting (for | select your paper thickness. See |
| media). | |
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| The platen gap setting is incorrect. | Use the control panel to change the |
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| setting from AUTO to WIDE. See |
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Color images print in black only.
Your PPD and/or printer driver | Make sure your software is installed |
software are not set up correctly or not | correctly and the RIP or printer is |
selected. | selected. |
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|
Black printing is selected in your print | Make sure color printing is selected. |
options. |
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The printer continues to feed paper after you have cancelled a job.
The printer still has print job data in its buffer.
Press the Pause button on the printer. If you’re using the RIP, wait until it is idle. Then press and hold the Pause button to reset the printer.