Resolving Problems
If your printouts are not what you expected, try the suggestions below:
Miscellaneous printing problems
Problem | Possible cause | Solution |
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|
|
Your print has incorrect or garbled characters.
Your PPD and/or printer driver | Make sure your software is installed |
software are not set up correctly or not | correctly and the RIP or printer is |
selected. | selected. |
|
|
You have stalled print jobs. | Clear any stalled print jobs from Monitor3 |
| (Macintosh) or the Progress Meter or |
| Spool Manager (Windows). |
| The printer is not connected correctly. | Turn off the printer and RIP or computer. |
|
| Make sure the interface cable is securely |
|
| plugged in at both ends. |
|
|
|
|
| If you are using Windows NT 4.0, try |
|
| uninstalling the EPSON printer port. Click |
|
| Start, point to Programs and EPSON |
|
| Printers, then click EPSON Printer Port |
|
| Uninstall. Follow the messages on the |
|
| screen. |
|
|
|
Your print has incorrect | Page size or paper size are not set | Check the settings in your application. |
margins. | correctly in your application. | Make sure they are within the printer’s |
|
| printable area. |
Paper size is not set correctly in your print options.
Make sure the Paper Size setting in your print options is correct for the paper you’re using.
Paper is loaded incorrectly. | Reload paper, aligning it correctly with |
| the row of holes in the printer. See |
| Chapter 1 for instructions. |
The ROLL MARG (roll paper margin) setting on the control panel is incorrect.