Resolving Problems 4-9

Miscellaneous printing problems (continued)

 

 

 

 

Problem

Possible cause

Solution

 

 

 

Printing is too slow.

The resolution or print quality setting in

Choose a lower resolution for faster

 

your print options is too high.

printing.

 

 

 

 

Your system doesn’t have enough

Clear space on your hard drive or run a

 

resources.

defragmentation utility.

 

 

 

 

 

Don’t run too many applications at the

 

 

same time.

 

 

 

 

 

Turn off virtual memory.

 

 

 

 

 

Add RAM to your system.

 

 

 

 

You’re using background printing on a

If you’re using the EPSON driver, select

 

Macintosh.

EPSON Monitor3 and increase its

 

 

memory requirements.

 

 

 

 

 

Turn off background printing.

 

 

 

 

You’re not using ECP or Enhanced

If your computer supports ECP or

 

mode and/or DMA transfers

Enhanced mode and/or DMA transfers,

 

(Windows).

turn them on to speed up printing. See

 

 

your computer documentation and

 

 

page C-30for more information.

 

 

 

Solving Paper Problems

If paper feed or paper jam problems occur frequently, try one or more of the following solutions:

•When you’re loading roll paper, make sure you line up the edge with the row of holes on the printer. Always turn the roll back to remove the slack. See page 1-12for more information.

•If you’re not using a roll of paper that’s installed in the printer, secure it with the roll paper belt. See page 1-9for more information.

•Make sure the paper is not folded, wrinkled, or damp.

•Make sure the printer’s environment falls within the required temperature and humidity range.

•Make sure the paper is not too thick or too thin. See pages 1-1and 5-2for paper specifications.

•Make sure no foreign objects are inside the printer.