Troubleshooting 7-9
Caution! If the firmware download is interrupted or does not seem to complete properly, do not reset or disconnect the ISDN modem, as this may damage the memory chip inside the ISDN modem. If the serial cable is disconnected or your computer crashes, reconnect the cable or restart the computer and try to download the firmware again.
Using DOS
When you download the firmware from DOS, make sure you perform the download directly from DOS, not from a DOS shell prompt inside Windows.
3.Change to the directory that contains the Netopia software you copied from the Netopia ISDN Modem Configuration Software for DOS and Windows disk. For information about copying the Netopia software, see the “Configuration using DOS” section on page
4.At the system prompt, type: install
and press Enter.
5.Use the Up Arrow and Down Arrow keys to choose the Firmware Upgrade command from the Main Menu. Press Enter.
The program displays the Farallon Netopia Binary files in the current directory.
6.If necessary, use the Up Arrow and Down Arrow keys to select the binary file that contains the latest firmware. Press Enter. A message box appears.
7.Press the F10 function key to continue the upgrade.
The download takes several minutes. When the download is complete, select Exit.
