Troubleshooting 7-9
Caution! If the firmware download is interrupted or does not seem to
complete properly,
do not reset
or disconnect the ISDN modem, as
this may damage the memory chip inside the ISDN modem. If the
serial cable is disconnected or your computer crashes, reconnect
the cable or restart the computer and try to download the firmware
again.
Using DOS
When you download the firmware from DOS, make sure you perform
the download directly from DOS, not from a DOS shell prompt inside
Windows.
3. Change to the directory that contains the Netopia software you
copied from the Netopia ISDN Modem Configuration Software
for DOS and Windows disk. For information about copying the
Netopia software, see the “Configuration using DOS” section
on page 4-23.
4. At the system prompt, type:
install
and press Enter.
5. Use the Up Arrow and Down Arrow keys to choose the Firmware
Upgrade command from the Main Menu. Press Enter.
The program displays the Farallon Netopia Binary files in the
current directory.
6. If necessary, use the Up Arrow and Down Arrow keys to select
the binary file that contains the latest firmware. Press Enter. A
message box appears.
7. Press the F10 function key to continue the upgrade.
The download takes several minutes. When the download is
complete, select Exit.