TS-2 Netopia ISDN Modem User’s Guide
Environment profile
■Locate the ISDN modem’s model number, product serial number, and firmware version. The serial number and the model number are on the back of the Netopia ISDN Modem. (The model number is also printed on the title page of this user’s guide.) The firmware version appears on the configuration software’s main screen.
Model number: _________________________
Serial number: _________________________
Firmware version: _______________________
■What kind of computer do you have?
______________________________________
How to reach us
We can help you with your problem more effectively if you have completed the Environment Profile in the previous section. If you contact us by telephone, please be at the site of the problem and prepared to reproduce it and to try some troubleshooting steps.
When you are prepared, contact Farallon Customer Service by telephone, fax, or mail:
Phone: (800)
Fax: (510)
Farallon Communications, Inc.
Customer Service
2470 Mariner Square Loop
Alameda, California 94501
U.S.A.
You can also contact us via the Internet:
info@farallon.com
