Configuration using a Macintosh computer 5-15
Note: When you enter diagnostic mode, you cannot perform other tasks, such as quitting the program or activating other windows, until you exit from diagnostic mode.
To use the diagnostic mode:
1.Check the Set Diagnostic Mode box in the Utilities window.
2.Type a phone number in the Dial No. field. (Make sure you type the number associated with an ISDN line.)
3.Click the Dial button. The diagnostic program traces the progress of the call from the ISDN modem to the destination and reports information about the call in the Results window.
4.Click the Hang Up button to hang up the line.
5.Uncheck the Set Diagnostic Mode box to exit from the diagnos- tic mode.
Restoring the factory settings
If you experience problems, you might want to restore the Netopia ISDN Modem’s factory default settings. When you do this, most of the Netopia ISDN Modem’s settings (including most of the settings defined in the Advanced window) are returned to their original factory defaults. The settings defined in the Easy Setup window (the switch type and the B channel SPIDs and directory numbers) are not reset to their factory defaults. In addition, the settings in S register 60 (B Channels Data Rate), 80 (Enable Multilink PPP), 82 (Multilink
PPPEndpoint ID Class), and 84 (CHAP control) are also not reset. These settings are retained until you change them. For a summary of factory default settings, see Appendix A, “Modem Operation.”
If you configured the ISDN modem with different settings, when you click the Restore Factory Settings button, the ISDN Setup program displays a dialog box that allows you to choose to save your current modem settings. For information on saving settings, see the “Saving modem settings” section on page
Updating the ISDN modem’s Firmware
For information about updating the ISDN modem’s firmware, see the “Downloading firmware to your ISDN modem” section on page
