Fortinet 659 FortiWeb 5.0 Patch 6 Administration Guide
view the event log. If the data disk failed to mount, you should see this log message:
date=2012-09-27 time=07:49:07 log_id=00020006 msg_id=000000000002
type=event subtype="system" pri=alert device_id=FV-1KC3R11700136
timezone="(GMT-5:00)Eastern Time(US & Canada)" msg="log disk is not
mounted"
Connect to FortiWeb’s CLI via local console, then supply power. After the boot loader starts,
you should see this prompt:
Press [enter] key for disk integrity verification.
Pressing the Enter key will cause FortiWeb to check the hard disk’s file system to attempt to
resolve any problems discovered with that disk’s file system, and to determine if the disk can be
mounted (mounted disks should appear in the internal list of mounted file systems,
/etc/mtab). During the check, FortiWeb will describe any problems that it finds, and the
results of disk recovery attempts, such as:
ext2fs_check_if_mount: Can’t detect if filesystem is mounted due to
missing mtab file while determining where /dev/sda1 is mounted.
/dev/sda1: recovering journal
/dev/sda1: clean, 56/61054976 files, 3885759/244190638 blocks
If the problem occurs while FortiWeb is still running (or after an initial reboot and attempt to
repair the file system), in the CLI, enter:
diagnose hardware harddisk list
to display the number and names of mounted file systems.
For example, on a FortiWeb 1000C with a single properly functioning internal hard disk plus its
internal flash disk, this command should show two file systems:
name size(M)
sda 1000204.89
sdb 1971.32
where sda, the larger file system, is from the hard disk used to store non-configuration/firmware
data.
If that command does not list the data disk’s file system, FortiWeb did not successfully mount
it. Try to reboot and run the file system check.
If the data disk’s file system is listed and appears to be the correct size, FortiWeb could mount
it. However, there still could be other problems preventing the file system from functioning, such
as being mounted in read-only mode, which would prevent new logs and other data from being
recorded. To determine this, enter:
diagnose hardware logdisk info
to display the count, capacity, RAID status/level, partition numbers, and read-write/read-only
mount status.