Fortinet 660 FortiWeb 5.0 Patch 6 Administration Guide
For example, on a FortiWeb-1000C with a single properly functioning data disk, this command
should show:
disk number: 1
disk[0] size: 976.76GB
raid level: raid1
partition number: 1
mount status: read-write
You can also display the status of each individual disk in the RAID array:
FortiWeb # diag hardware raid list
disk-number size(M) level
0(OK),1(OK), 1877274 raid1
If the file system could not be fixed by the file system check, it may be physically damaged or
components may have worn out prematurely. Most commonly, this is caused by either:
• failing to shut down FortiWeb’s operating system before disconnecting the power (e.g.
someone pulled the power plug while FortiWeb was running)
• logging misconfiguration (e.g. logging very frequent logs like traffic logs or debug logs for an
extended period of time to the local hard drive)
For hardware replacement, contact Fortinet Customer Service:
https://support.fortinet.com
Power supply failure
If you have supplied power, but the power indicator LEDs are not lit and the hardware has not
started, the power supply may have failed. Contact Fortinet Customer Service:
https://support.fortinet.com
After powering on, if the power indicator LEDs are lit but a few minutes have passed and you
still cannot connect to the FortiWeb appliance through the network using CLI or the web UI, you
can either:
• restore the firmware “Restoring firmware (“clean install”)” on page 663
(This usually solves most typically occurring issues.)
• verify that FortiWeb can successfully complete bootup
To verify bootup, connect your computer directly to FortiWeb’s local console port, then on your
computer, open a terminal emulator such as PuTTY. Configure it to log all printable console
output to a file so that you have a copy of the console's output messages in case you need to
send it to Fortinet Technical Support.
To prevent file system corruption in the future, and to prevent possible physical damage, always
make sure to shut down FortiWeb’s operating system before disconnecting the power.
Always halt the FortiWeb OS before disconnecting the power. Power disruption while the OS is
running can cause damage to the disks and/or software.