6.2 Maintenance Information
6.2 Maintenance Information
6.2.1 Maintenance requirements
(1) Preventive maintenance
No preventive maintenance is required.
(2) Service life
No overhaul is required within the first five years if the drive is used and handled in an appropriate environment.
(3) Service system and repair
Fujitsu provides a service system and repair facility for its optical disk drive. Submit information required to replace or repair the drive to your Fujitsu representative. The following information should be included:
a)Optical disk drive model, part number (P/N), revision number, serial number (S/N), and date of manufacture
b)Failure status
−Date of the failure
−System configuration
−Environment conditions (temperature, humidity, and supply voltage)
c)Failure history
d)Failure
−Description of the failure
−Issued commands and specified parameters
−Sense data
−Other error analysis information
Data loss:
In case of regular repair, the optical disk cartridge should not be attached except where the cartridge causes the error. And before having the drive repaired, save the data in the cartridge. Fujitsu is not responsible for data lost during maintenance or repair.
See Section 5.3.3 for details on packing and handling the drive when sending it to Fujitsu.
