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Fujitsu RX330 Drives reported as dead when starting system, Added drive reported as defective

Models: RX330

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Troubleshooting and tips Drives reported as “dead” when starting system

7.9Drives reported as “dead” when starting system

This error message can occur when the onboard SAS controller has RAID functionality or the server is equipped with a PCI RAID controller.

RAID controller configuration incorrect

ÊCheck and correct the settings for the drives using the RAID controller utility. Further information is provided in the manual for the RAID controller.

7.10Added drive reported as defective

RAID controller is not configured for this drive

The drive was probably installed when the system was switched off.

ÊReconfigure the RAID controller for the drive using the corresponding utility. Information is provided in the documentation for the RAID controller.

or

ÊRemove and reinstall the drive while the system is switched ON.

If the drive continues to be reported as defective, then replace it (see “Installing/removing the HDD module” on page 77 and “Removing the HDD module” on page 79).

7.11Error message on screen

The meaning of the error message is explained in the manual for the BIOS-Setupand in the documentation for the relevant components and programs on the PRIMERGY ServerBooks DVD.

RX330 S1

Operating manual

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Fujitsu RX330 Drives reported as dead when starting system, Added drive reported as defective, Error message on screen

Contents

Primergy RX330 S1 Server Copyright and Trademarks Comments… Suggestions… Corrections…Certified documentation according to DIN EN ISO Contents Contents Abbreviations Literature Index Page Documentation overview IntroductionConcept and target groups for this manual Additional server documentation Documentation overviewSystem board FeaturesIntroduction Further sources of informationUSB port FeaturesAccessible drives Power supplyIRMC with integrated service LAN port Features Server management ServerStart Service and supportRemoteView Notational conventions Notational conventionsElectrical data hot-plug power supply unit Technical dataCompliance with regulations and standards Ventilation clearance Technical dataWeight Mechanical valuesInstallation steps, overview Installation steps, overview Important information SafetyInstallation and operation SafetyBefore starting up Important information Safety Laser information Working with CDs/DVDs and CD/DVD drivesNever remove parts of the CD/DVD drive casing Batteries ESD label Modules with Electrostatic-Sensitive DevicesOther important information CE conformityFCC Class a Compliance Statement CE conformityTransporting the server Important information Packaging information Environmental protectionEnvironmentally-friendly product design and development Energy-saving informationLabels on plastic casing parts Environmental protectionReturns, recycling and disposal Minimum acclimatization time Hardware installationHours Unpacking the server Unpacking the serverRack requirements Installing/removing the server in/from the rackPrimecenter Rack Installing/removing the server in/from the rackDataCenter Rack Operating manual Mechanical requirements Fitting the support bracket Installation in PRIMECENTER/DataCenter RackRemove the outer telescopic rail Operating manual Racks with installation depth of 735 mm Installation in 3rd party racksPreparing the server Inserting the serverInserting the server Hardware installation Connecting devices to the serverConnecting the keyboard, mouse and monitor Connecting devices to the serverConnecting the server to the mains Connecting the server to the mainsDisconnecting cables Connecting cablesControls and displays Starting up and operationFront of server Controls and displays Indicators on the control panelControls Starting up and operation Indicators on the drives CD/DVD indicatorLED Indicators on the HDD moduleRear of server Global error indicator and ID indicatorLAN indicators Indicators on the connection panel LAN indicatorsStatus Meaning Hot-plug PSU indicatorsSystem already installed Switching the server on and offSwitching the server on and off Switching the server onAfter power failure Switching the server OFFSpecified switch on time / switch off time Ring indicatorConfiguring onboard SAS controller Configuring the serverConfiguring the server ServerStart advantages Configuration with ServerStartConfiguring onboard SAS controller Cleaning the serverConfiguration without ServerStart Cleaning the serverProperty and data protection Bios Setup security functionsPreventing unauthorized Bios Setup calls Preventing unauthorized system accessProtecting the server from being switched off by a program Protecting Bios from being overwrittenPower supply overloaded Troubleshooting and tipsPower-on indicator remains unlit Power cable incorrectly connectedScreen remains blank Server switches itself offNo screen display or display drifts Flickering stripes on monitor screenNo mouse pointer displayed on screen Incorrect date and time System will not bootMouse controller disabled SAS configuration incorrectRAID controller is not configured for this drive Drives reported as dead when starting systemError message on screen RAID controller configuration incorrectPage Hot-plug components Hot-plug power supply unitsRemove the dummy module Hot-plug power supply unitsHot-plug components Installing/removing the hot-plug power supply unitReplacing the hot-plug power supply unit Hot plug hard disk drives HDD module and dummy module Hot plug hard disk drivesHandling hard disk drives and HDD modules Removing the dummy module Removing/Installing the dummy moduleUnlocking the HDD module Installing/removing the HDD moduleInstalling the HDD module Installing the HDD moduleRemoving the HDD module Vcaution Abbreviations Abbreviations IRMC LBA RAM SEL Literature Primergy ServerView Suite ServerView Literature Primergy ServerView Suite ServerView S2Primergy ServerView Suite CD-RW DVD-RW IndexDVD IndexUSB Dimensions Electrical data Index