Drives reported as dead when starting system | Fujitsu RX330

Troubleshooting and tips Drives reported as “dead” when starting system

7.9Drives reported as “dead” when starting system

This error message can occur when the onboard SAS controller has RAID functionality or the server is equipped with a PCI RAID controller.

RAID controller configuration incorrect

ÊCheck and correct the settings for the drives using the RAID controller utility. Further information is provided in the manual for the RAID controller.

7.10Added drive reported as defective

RAID controller is not configured for this drive

The drive was probably installed when the system was switched off.

ÊReconfigure the RAID controller for the drive using the corresponding utility. Information is provided in the documentation for the RAID controller.

or

ÊRemove and reinstall the drive while the system is switched ON.

If the drive continues to be reported as defective, then replace it (see “Installing/removing the HDD module” on page 77 and “Removing the HDD module” on page 79).

7.11Error message on screen

The meaning of the error message is explained in the manual for the BIOS-Setupand in the documentation for the relevant components and programs on the PRIMERGY ServerBooks DVD.

RX330 S1

Operating manual

67

Image 67

Fujitsu RX330 Drives reported as dead when starting system, Added drive reported as defective, Error message on screen

Contents

Primergy RX330 S1 Server Copyright and Trademarks Comments… Suggestions… Corrections…Certified documentation according to DIN EN ISO Contents Contents Abbreviations Literature Index Page Documentation overview IntroductionConcept and target groups for this manual Additional server documentation Documentation overview System board FeaturesIntroduction Further sources of information USB port FeaturesAccessible drives Power supply IRMC with integrated service LAN port Features Server management ServerStart Service and support RemoteView Notational conventions Notational conventions Electrical data hot-plug power supply unit Technical dataCompliance with regulations and standards Ventilation clearance Technical dataWeight Mechanical values Installation steps, overview Installation steps, overview Important information Safety Installation and operation SafetyBefore starting up Important information Safety Laser information Working with CDs/DVDs and CD/DVD drivesNever remove parts of the CD/DVD drive casing Batteries ESD label Modules with Electrostatic-Sensitive Devices Other important information CE conformityFCC Class a Compliance Statement CE conformity Transporting the server Important information Packaging information Environmental protectionEnvironmentally-friendly product design and development Energy-saving information Labels on plastic casing parts Environmental protectionReturns, recycling and disposal Minimum acclimatization time Hardware installationHours Unpacking the server Unpacking the server Rack requirements Installing/removing the server in/from the rack Primecenter Rack Installing/removing the server in/from the rackDataCenter Rack Operating manual Mechanical requirements Fitting the support bracket Installation in PRIMECENTER/DataCenter Rack Remove the outer telescopic rail Operating manual Racks with installation depth of 735 mm Installation in 3rd party racks Preparing the server Inserting the server Inserting the server Hardware installation Connecting devices to the server Connecting the keyboard, mouse and monitor Connecting devices to the server Connecting the server to the mains Connecting the server to the mains Disconnecting cables Connecting cables Controls and displays Starting up and operationFront of server Controls and displays Indicators on the control panelControls Starting up and operation Indicators on the drives CD/DVD indicator LED Indicators on the HDD module Rear of server Global error indicator and ID indicator LAN indicators Indicators on the connection panel LAN indicators Status Meaning Hot-plug PSU indicators System already installed Switching the server on and offSwitching the server on and off Switching the server on After power failure Switching the server OFFSpecified switch on time / switch off time Ring indicator Configuring onboard SAS controller Configuring the serverConfiguring the server ServerStart advantages Configuration with ServerStart Configuring onboard SAS controller Cleaning the serverConfiguration without ServerStart Cleaning the server Property and data protection Bios Setup security functionsPreventing unauthorized Bios Setup calls Preventing unauthorized system access Protecting the server from being switched off by a program Protecting Bios from being overwritten Power supply overloaded Troubleshooting and tipsPower-on indicator remains unlit Power cable incorrectly connected Screen remains blank Server switches itself off No screen display or display drifts Flickering stripes on monitor screenNo mouse pointer displayed on screen Incorrect date and time System will not bootMouse controller disabled SAS configuration incorrect RAID controller is not configured for this drive Drives reported as dead when starting systemError message on screen RAID controller configuration incorrectPage Hot-plug components Hot-plug power supply units Remove the dummy module Hot-plug power supply units Hot-plug components Installing/removing the hot-plug power supply unit Replacing the hot-plug power supply unit Hot plug hard disk drives HDD module and dummy module Hot plug hard disk drives Handling hard disk drives and HDD modules Removing the dummy module Removing/Installing the dummy module Unlocking the HDD module Installing/removing the HDD module Installing the HDD module Installing the HDD module Removing the HDD module Vcaution Abbreviations Abbreviations IRMC LBA RAM SEL Literature Primergy ServerView Suite ServerView Literature Primergy ServerView Suite ServerView S2Primergy ServerView Suite CD-RW DVD-RW Index DVD Index USB Dimensions Electrical data Index