Gateway 200 manual To check the dialing properties in Windows XP, 262

Chapter 17: Troubleshooting

To check the dialing properties in Windows XP:

1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.

2 Click/Double-click the Phone and Modem Options icon, then click the Dialing Rules tab.

3 Click the location from which you are dialing, then click Edit. 4 Make sure that all settings are correct.

Help and

Support

For more information about dialing properties in Windows XP, click Start, then click Help and Support.

Type the keyword dialing in the HelpSpot Search box , then click the arrow.

To check the dialing properties in Windows 2000:

1 Click Start, Settings, then click Control Panel. The Control Panel window opens.

2 Click/Double-click the Modems icon, then click Dialing Properties tab. The Dialing Properties dialog box opens.

3 Make sure that all settings are correct.

■Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem.

■Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.

■Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly.

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