Getting Help | Gateway 200 guide

Getting Help 4

This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access:

■HelpSpot™

■Online help

■Gateway Web site

www.gateway.com

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Contents

Page Page Contents Windows Basics Using the InternetGetting Help 133 Using MultimediaIii Networking Your Computer Managing PowerTravel Tips Customizing Your Computer Maintaining Your Computer 201 Upgrading Your Notebook TroubleshootingRestoring Software Vii Safety, Regulatory, and Legal Information Index Viii Checking Out 1 Your Gateway ComponentDescription FrontChecking Out Your Gateway Description Left sideLeft side Component Component Icon Description Right side Right side Back Bottom Bottom Keyboard area Keyboard area Gateway serial number Identifying your modelGateway model number Identifying your model Internal wireless labelMicrosoft Certificate of Authenticity Finding your specifications Finding your specifications Accessories Printers Accessories Checking Out Your Gateway Checking Out Your Gateway 200 Docking Station Component Description Checking Out Your Gateway 200 Docking Station Front Docking Pdif digital Right Side USB Component Icon Back Bottom Getting Started Getting Started Connecting the AC adapterTo connect the AC adapter Connecting the AC adapter Protecting from power source problems Starting your notebook Starting your notebookTo start your notebook To turn off your notebook in Windows Turning off your notebookWaking up your notebook To turn off your notebook in Windows XP To close unresponsive programs and restart your notebook Restarting rebooting your notebookRestarting rebooting your notebook To attach your notebook to the docking station Connecting to the docking station Separating from the docking station Separating from the docking stationTo separate your notebook from the docking station Getting Started Status indicators Status indicators Indicator Icon Description Using the keyboard Using the keyboard Key type Icon Description Key types Press and hold F N while Pressing this system key System key combinations PgDn Internet button Internet button To reprogram the Gateway 200 Internet button Using the EZ Pad touchpad Using the EZ Pad touchpad Do this Using the touchpad Do this To connect the modem Connecting the modem Connecting to a wired Ethernet network Connecting to a wired Ethernet networkTo connect to a wired Ethernet network Broadband Internet connections Installing a printer, scanner, or other peripheral device Getting Help Getting Help HelpSpotTo start HelpSpot HelpSpot Searching for a topic To play a HelpSpot video HelpSpot videos Online help Gateway Web site Gateway Web site Support Home tab Using eSupport Windows Basics Windows Basics About the Windows environment To use the Start menu Using the desktopUsing the Start menu Using the desktop Click a file or program to open it To add icons to the desktop Adding icons to the desktop Identifying window items Window item Description Identifying window items To view the drives on your computer Working with files and foldersViewing drives Working with files and folders Creating foldersTo see the files and folders on a drive To create a folder To copy a file or folder to another folder Copying and moving files and folders To move a file or folder to another folder To delete files or folders To recover files or folders from the Recycle BinDeleting files and folders To browse for a file Browsing for files and foldersTo empty the Recycle Bin Working with files and folders Searching for files Searching for files Using the Windows Search utilityTo find files and folders using the Search utility Using advanced search options Working with documents Working with documentsCreating a new document To create a new document To save a document Saving a document To open a document Opening a document To print a document Printing a document Shortcuts Shortcuts Windows Basics Using the Internet Learning about the Internet Using the Internet Setting up an Internet account Setting up an Internet accountTo set up an Internet account with America Online To disconnect from your America Online Internet account Accessing your Internet accountTo connect to your America Online Internet account Using the World Wide Web Using the World Wide Web To connect to a Web site Connecting to a Web site To download files or programs from a Web site Downloading files Sending e-mail Using e-mailTo send e-mail using America Online Checking your e-mail To check your e-mail using America OnlineUsing e-mail Using the Internet Using Multimedia Using Multimedia Using drives To use a diskette Using the diskette driveUsing drives CD-RW drive DVD drive Using the DVD or recordable CD drive To insert a CD or DVD Inserting a CD or DVD To change bay modules Changing drives Using drives To adjust the overall volume level from Windows Adjusting the volumeAdjusting the volume in Windows XP To adjust the overall volume level using hardware controls Adjusting the volume To adjust specific volume levels 100 Click the Volume tab 101 Adjusting the volume in WindowsTo adjust overall volume level using hardware controls To adjust overall volume level from Windows 102 103 Listening to CDsListening to CDs in Windows XP To play a CD 104 105 Listening to CDs in Windows 106 Recording and playing audioTo make an audio recording Recording and playing audio To play an audio recording in Sound Recorder107 108 To play a file using the Windows Media PlayerPlaying audio and video files with the Windows Media Player Playing audio and video files with the Windows Media Player 109 110 Using MusicMatchPlaying CDs 111 Using MusicMatchTo play a music CD in Windows XP 112 Creating MP3 music filesTo play a music CD in Windows 113 To create rip MP3 filesPage 115 Editing track informationTo edit track information 116 Building a music library 117 Changing the music library display settingsTo change the music library display settings 118 Listening to Internet radioTo listen to an Internet radio station Creating data CDs Using a recordable CD driveUsing advanced features Using a recordable CD drive 120 To create a data CD 121 122 123 Creating music CDs 124 To create music CDs 125 126 127 Copying CDs 128 To copy a CD 129 130 Playing a DVDTo play a DVD Playing a DVD 131 132 Capturing videoTo use Pinnacle Expression 133 Sending and 8 Receiving Faxes 134 Installing and configuring FaxInstalling Fax in Windows XP To install Fax 135 Configuring Fax in Windows XPTo configure Microsoft Fax Installing and configuring Fax 136 137 Configuring Fax in Windows 138 Sending a simple fax Sending a simple faxTo send a simple fax 139 140 Setting up your cover page templateTo set up your fax cover page template Faxing from programs Faxing from programsTo fax a document directly from most programs 141 To receive and view a fax in Windows XP Faxing a scanned documentReceiving and viewing a fax To fax a document that you have scanned Canceling a fax Canceling a faxTo cancel a fax that has not been sent in Windows XP To cancel a fax that has not been sent in Windows 144 Automatically retry sending a fax in Windows XPTo automatically retry sending a fax 145 Automatically cancelling a fax in Windows XPTo automatically cancel a failed fax Automatically cancelling a fax in Windows XP 146 147 Managing Power 148 Monitoring the battery chargeManaging Power 149 Recharging the batteryRecharging the battery 150 Recalibrating the batteryTo recalibrate the battery Changing batteries To replace the batteryChanging batteries 151 152 Extending battery life Extending battery lifeConserving battery power Using alternate power sources If your computer You want to Then Changing power modes154 Changing power settings Changing power settingsChanging the power scheme To change the power scheme 156 157 Changing alarm optionsTo change the alarm options 158 Changing advanced settingsTo change advanced power management settings 159 Activating and using Hibernate modeTo activate Hibernate mode 160 To use Hibernate mode 161 Changing SpeedStep settingsTo change SpeedStep settings in Windows XP 162 To change SpeedStep settings in Windows 163 164 165 Travel Tips Travel Tips Radio frequency wireless connectionsModem 166 Files FilesSecurity 167 168 PowerTo create a startup password Additional tips Additional tips169 170 171 Customizing 11 Your Computer 172 Adjusting the screen and desktop settingsAdjusting the color depth To change the color depth 173 Adjusting the screen and desktop settings 174 Adjusting the screen resolutionTo adjust the screen resolution 175 Changing the colors on your Windows desktopTo change desktop colors in Windows XP 176 177 To change desktop colors in Windows 178 Changing the desktop backgroundTo change the desktop background in Windows XP 179 To change the desktop background in Windows Click the Background tab 180 181 Selecting a screen saverTo select a screen saver 182 183 Changing the touchpad settingsTo change your touchpad settings Changing the touchpad settings 184 Adding and modifying user accountsTo add, delete, or modify user accounts in Windows XP Adding and modifying user accounts To switch user accounts in Windows XP185 186 187 Networking Your Computer 188 Benefits of networkingSharing a single Internet connection Sharing drives 189 Sharing peripheral devicesStreaming audio and video files Playing multi-player games 190 Wired Ethernet networkWireless Ethernet network Selecting a network connection 191 Using a wired Ethernet networkUsing a wired Ethernet network Ethernet, Fast Ethernet, or Gigabit Ethernet 192 Example wired Ethernet network 193 Equipment you need for a wired Ethernet network 194 Using a wireless Ethernet network 195 Example access point wireless Ethernet networkUsing a wireless Ethernet network 196 197 Example peer-to-peer wireless Ethernet network 198 For more information 199 Using your notebook on a networkTo turn wireless Ethernet on or off in Windows XP Using your notebook on a network 200 To turn wireless Ethernet on or off in Windows 201 Moving from Your 13 Old Computer Moving from Your Old Computer Using the Windows XP Files and Settings Transfer WizardTo open the Files and Settings Transfer Wizard 202 203 Transferring filesFinding your files To find files in the My Documents folder File type File usually ends To find files using Find or Search204 To use the Internet Connection Wizard Transferring Internet settingsSetting up your ISP Transferring Internet settings Transferring your Internet shortcuts Installing your old printer or scannerInstalling a USB printer or scanner Transferring your e-mail and address book 207 Installing a parallel port printerTo install your old printer Installing your old printer or scanner 208 Installing your old programs 209 Maintaining 14 Your Computer Maintaining Your Computer Maintenance task ImmediatelyCaring for your computer 210 Caring for your computer Maintenance task Immediately Monthly When needed211 212 Creating an emergency startup disketteTo create an emergency startup diskette in Windows XP Creating an emergency startup diskette 213 214 Protecting your computer from viruses Protecting your computer from viruses To scan for viruses215 216 To update Norton AntiVirusTo remove a virus 217 Managing hard drive spaceChecking hard drive space To check hard drive space 218 Using Disk CleanupTo use the Windows Disk Cleanup program 219 Checking the hard drive for errorsTo check the hard drive for errors 220 221 Defragmenting the hard driveTo run Disk Defragmenter 222 223 Backing up files 224 Using the Scheduled Task WizardTo start the Scheduled Task Wizard 225 226 Cleaning your computerCleaning the exterior Cleaning your computer Cleaning the keyboardCleaning the computer screen Cleaning the mouse 228 To clean your trackball mouse 229 Restoring Software Restoring Software Using the Restoration CDs230 231 Reinstalling device driversTo reinstall device drivers Reinstalling device drivers 232 Updating device drivers To update device driversUpdating device drivers 233 234 235 Reinstalling programsTo reinstall programs from the red Gateway CD Reinstalling programs 236 237 To reinstall other programs from a CD 238 Reinstalling Windows 239 Reinstalling Windows 240 241 Upgrading Your Upgrading Your Notebook Adding and removing a PC CardTo insert a PC Card 242 Adding and removing a PC Card To remove a PC Card243 244 Preventing static electricity discharge Preventing static electricity discharge 245 246 Adding or replacing memoryTo add or replace a memory module Adding or replacing memory 247Page 249 Troubleshooting 250 Safety guidelinesTroubleshooting First steps First stepsSoftware support tools 251 An audio CD does not produce sound TroubleshootingCD, DVD, or recordable CD drives Your notebook does not recognize a disc or the drive 253 DVD movie will not play To check IRQ usage in Windows XP Cleaning CDs or DVDsDevice installation You have computer problems after adding a new device 255 Diskette driveTo check IRQ usage in Windows To free IRQ resources for the new device 256 Display 257 To restore deleted filesFile management Hard drive 258 You see a Data error messageInternet You cannot connect to the Internet 259 Connecting to a Web site takes too long 260 KeyboardMemory 261 You see a Not enough memory error messageModem Your modem does not dial or does not connect 262 To check the dialing properties in Windows XPTo check the dialing properties in Windows 263 Your 56K modem does not connect at 56K 264 To access the gateway.your.way dial-up serverTo run modem diagnostics in Windows XP Modem is not recognized by your notebook 265 To run modem diagnostics in WindowsModem is noisy when it dials and connects External mouse does not work To turn down the modem volume in Windows XPTo turn down the modem volume in Windows Mouse 267 PasswordsNetworks 268 PowerPC Cards 269 To set a default printer in Windows XPTo set a default printer in Windows Printer 270 You see a Printer queue is full error message 271 SoundTouchpad Video 272 Telephone support Telephone supportBefore calling Gateway Technical Support 273 274 Service description How to reachResource Service description How to reach Telephone numbers 275 Tutoring and trainingSelf-help Tutoring 276 Resource Service description For more informationTraining 277 Important safety informationSetting up your system Care during use Appendix a Safety, Regulatory, and Legal InformationReplacement parts and accessories 278 279 Wireless GuidanceRegulatory compliance statements 280 Unintentional emitter per FCC Part United States of America281 FCC declaration of conformity 282 283 Unintentional emitter per ICES-003 Canada284 Industry Canada IC Intentional emitter per RSS 285 Unintentional emitter Mexico286 Intentional emitter 287 Laser safety statement Trademark Acknowledgments Macrovision statement288 All Rights Reserved 289 Index 290 291 Link 3, 22, 48 DVD 292 293 199 294 295 296 108 297 298 Battery 31, 148, 149, 150, 151 299 167 300 140 301 215 302

Gateway 200 manual Getting Help

Models: 200

Getting Help 4