Gateway 200 manual PC Cards, Power, 268

Chapter 17: Troubleshooting

You forgot your startup password

■The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions.

PC Cards

You installed a PC Card and now your notebook is having problems

■Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation.

■Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see “Device installation” on page 254.

Power

Your notebook is not working on AC power

■Make sure that your AC power adapter is connected correctly to your notebook. For more information, see “Connecting the AC adapter” on page 26.

■If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

■Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.

Your notebook is not working on battery power

■Make sure that the battery is installed correctly. For more information, see “Changing batteries” on page 151.

■Make sure that the battery is fully recharged. For more information, see “Recharging the battery” on page 149.

■Make sure that the battery is calibrated correctly. For more information, see “Recalibrating the battery” on page 150.

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