Gateway 200 manual Networks, Passwords, 267

Troubleshooting

The external mouse works erratically

If the mouse pointer begins moving erratically across the computer display or becomes difficult to control precisely, cleaning the mouse or changing mouse pads will likely improve its accuracy.

■If you have an optical mouse, clean the mouse by wiping the bottom with a clean, damp cloth. Make sure that the optical sensor is clean and free or debris. If you have a trackball mouse, “Cleaning the mouse” on page 227.

■Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface.

Help and

Support

For a video tutorial about cleaning the mouse, click Start, then click Help and Support.

Type the keyword mouse troubleshooting in the

HelpSpot Search box , then click the arrow.

Networks

You cannot connect to your company network

■Every network is unique. Contact your company computer department or network administrator for help.

Help and

Support

For more information about network troubleshooting in Windows XP, click Start, then click Help and Support.

Type the keyword network troubleshooting in the

HelpSpot Search box , then click the arrow.

Passwords

Your notebook does not accept your password

■Make sure that CAPS LOCK and PAD LOCK are turned off, then retype the password.

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