Manuals / Gateway / Computer Equipment / Laptop

Gateway 200 manual Sound, Touchpad, Video, 271

Models: 200

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Troubleshooting

You see a “Printer is out of paper” error message

■After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

You are not getting sound from the built-in speakers

■Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Left side” on page 3.

■Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 39.

■Make sure that the Windows volume control is turned up. For more information, see “Adjusting the volume in Windows XP” on page 98 or “Adjusting the volume in Windows 2000” on page 101.

■Make sure that mute controls are turned off. For more information, see “System key combinations” on page 39 or “Adjusting the volume in Windows XP” on page 98 or “Adjusting the volume in Windows 2000” on page 101.

Help and

Support

For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and Support.

Type the keyword sound troubleshooter in the HelpSpot

Search box , then click the arrow.

Touchpad

The touchpad does not work

Attaching a PS/2 mouse to your notebook or docking station may deactivate the touchpad.

Video

The external monitor is not working

■Make sure that you have pressed FN+LCD/CRT to activate the external monitor option.

www.gateway.com

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Gateway 200 manual Sound, Touchpad, Video, 271

Contents

Page Page Contents Windows Basics Using the InternetGetting Help 133 Using MultimediaIii Travel Tips Managing PowerCustomizing Your Computer Networking Your ComputerMaintaining Your Computer 201Upgrading Your Notebook TroubleshootingRestoring Software Vii Safety, Regulatory, and Legal Information IndexViii Checking Out 1 Your Gateway ComponentDescription FrontChecking Out Your Gateway Left side Left sideComponent DescriptionComponent Icon Description Right side Right sideBack Bottom BottomKeyboard area Keyboard area Gateway serial number Identifying your modelGateway model number Identifying your model Internal wireless labelMicrosoft Certificate of Authenticity Finding your specifications Finding your specifications Accessories Printers AccessoriesChecking Out Your Gateway Checking Out Your Gateway 200 Docking Station Component Description Checking Out Your Gateway 200 Docking StationFront Docking Pdif digital Right Side USB Component Icon BackBottom Getting Started Getting Started Connecting the AC adapterTo connect the AC adapter Connecting the AC adapter Protecting from power source problems Starting your notebook Starting your notebookTo start your notebook Waking up your notebook Turning off your notebookTo turn off your notebook in Windows XP To turn off your notebook in WindowsTo close unresponsive programs and restart your notebook Restarting rebooting your notebookRestarting rebooting your notebook To attach your notebook to the docking station Connecting to the docking stationSeparating from the docking station Separating from the docking stationTo separate your notebook from the docking station Getting Started Status indicators Status indicatorsIndicator Icon Description Using the keyboard Using the keyboardKey type Icon Description Key typesPress and hold F N while Pressing this system key System key combinationsPgDn Internet button Internet buttonTo reprogram the Gateway 200 Internet button Using the EZ Pad touchpad Using the EZ Pad touchpadDo this Using the touchpadDo this To connect the modem Connecting the modemConnecting to a wired Ethernet network Connecting to a wired Ethernet networkTo connect to a wired Ethernet network Broadband Internet connections Installing a printer, scanner, or other peripheral deviceGetting Help Getting Help HelpSpotTo start HelpSpot HelpSpot Searching for a topic To play a HelpSpot video HelpSpot videosOnline help Gateway Web site Gateway Web siteSupport Home tab Using eSupportWindows Basics Windows Basics About the Windows environmentUsing the Start menu Using the desktopUsing the desktop To use the Start menuClick a file or program to open it To add icons to the desktop Adding icons to the desktopIdentifying window items Window item Description Identifying window itemsTo view the drives on your computer Working with files and foldersViewing drives Working with files and folders Creating foldersTo see the files and folders on a drive To create a folder To copy a file or folder to another folder Copying and moving files and foldersTo move a file or folder to another folder To delete files or folders To recover files or folders from the Recycle BinDeleting files and folders To browse for a file Browsing for files and foldersTo empty the Recycle Bin Working with files and folders Searching for files Searching for files Using the Windows Search utilityTo find files and folders using the Search utility Using advanced search options Creating a new document Working with documentsTo create a new document Working with documentsTo save a document Saving a documentTo open a document Opening a documentTo print a document Printing a documentShortcuts ShortcutsWindows Basics Using the Internet Learning about the Internet Using the InternetSetting up an Internet account Setting up an Internet accountTo set up an Internet account with America Online To disconnect from your America Online Internet account Accessing your Internet accountTo connect to your America Online Internet account Using the World Wide Web Using the World Wide WebTo connect to a Web site Connecting to a Web siteTo download files or programs from a Web site Downloading filesSending e-mail Using e-mailTo send e-mail using America Online Checking your e-mail To check your e-mail using America OnlineUsing e-mail Using the Internet Using Multimedia Using Multimedia Using drivesTo use a diskette Using the diskette driveUsing drives CD-RW drive DVD drive Using the DVD or recordable CD driveTo insert a CD or DVD Inserting a CD or DVDTo change bay modules Changing drivesUsing drives Adjusting the volume in Windows XP Adjusting the volumeTo adjust the overall volume level using hardware controls To adjust the overall volume level from WindowsAdjusting the volume To adjust specific volume levels100 Click the Volume tabTo adjust overall volume level using hardware controls Adjusting the volume in WindowsTo adjust overall volume level from Windows 101102 Listening to CDs in Windows XP Listening to CDsTo play a CD 103104 105 Listening to CDs in Windows106 Recording and playing audioTo make an audio recording Recording and playing audio To play an audio recording in Sound Recorder107 108 To play a file using the Windows Media PlayerPlaying audio and video files with the Windows Media Player Playing audio and video files with the Windows Media Player 109110 Using MusicMatchPlaying CDs 111 Using MusicMatchTo play a music CD in Windows XP 112 Creating MP3 music filesTo play a music CD in Windows 113 To create rip MP3 filesPage 115 Editing track informationTo edit track information 116 Building a music library117 Changing the music library display settingsTo change the music library display settings 118 Listening to Internet radioTo listen to an Internet radio station Using advanced features Using a recordable CD driveUsing a recordable CD drive Creating data CDs120 To create a data CD121 122 123 Creating music CDs124 To create music CDs125 126 127 Copying CDs128 To copy a CD129 130 Playing a DVDTo play a DVD Playing a DVD 131132 Capturing videoTo use Pinnacle Expression 133 Sending and 8 Receiving FaxesInstalling Fax in Windows XP Installing and configuring FaxTo install Fax 134To configure Microsoft Fax Configuring Fax in Windows XPInstalling and configuring Fax 135136 137 Configuring Fax in Windows138 To send a simple fax Sending a simple fax139 Sending a simple fax140 Setting up your cover page templateTo set up your fax cover page template To fax a document directly from most programs Faxing from programs141 Faxing from programsReceiving and viewing a fax Faxing a scanned documentTo fax a document that you have scanned To receive and view a fax in Windows XPTo cancel a fax that has not been sent in Windows XP Canceling a faxTo cancel a fax that has not been sent in Windows Canceling a fax144 Automatically retry sending a fax in Windows XPTo automatically retry sending a fax To automatically cancel a failed fax Automatically cancelling a fax in Windows XPAutomatically cancelling a fax in Windows XP 145146 147 Managing Power148 Monitoring the battery chargeManaging Power 149 Recharging the batteryRecharging the battery 150 Recalibrating the batteryTo recalibrate the battery Changing batteries To replace the battery151 Changing batteries152 Conserving battery power Extending battery lifeUsing alternate power sources Extending battery lifeIf your computer You want to Then Changing power modes154 Changing the power scheme Changing power settingsTo change the power scheme Changing power settings156 157 Changing alarm optionsTo change the alarm options 158 Changing advanced settingsTo change advanced power management settings 159 Activating and using Hibernate modeTo activate Hibernate mode 160 To use Hibernate mode161 Changing SpeedStep settingsTo change SpeedStep settings in Windows XP 162 To change SpeedStep settings in Windows163 164 165 Travel TipsModem Radio frequency wireless connections166 Travel TipsSecurity Files167 Files168 PowerTo create a startup password Additional tips Additional tips169 170 171 Customizing 11 Your ComputerAdjusting the color depth Adjusting the screen and desktop settingsTo change the color depth 172173 Adjusting the screen and desktop settings174 Adjusting the screen resolutionTo adjust the screen resolution 175 Changing the colors on your Windows desktopTo change desktop colors in Windows XP 176 177 To change desktop colors in Windows178 Changing the desktop backgroundTo change the desktop background in Windows XP 179 To change the desktop background in WindowsClick the Background tab 180181 Selecting a screen saverTo select a screen saver 182 To change your touchpad settings Changing the touchpad settingsChanging the touchpad settings 183184 Adding and modifying user accountsTo add, delete, or modify user accounts in Windows XP Adding and modifying user accounts To switch user accounts in Windows XP185 186 187 Networking Your ComputerSharing a single Internet connection Benefits of networkingSharing drives 188Streaming audio and video files Sharing peripheral devicesPlaying multi-player games 189Wireless Ethernet network Wired Ethernet networkSelecting a network connection 190Using a wired Ethernet network Using a wired Ethernet networkEthernet, Fast Ethernet, or Gigabit Ethernet 191192 Example wired Ethernet network193 Equipment you need for a wired Ethernet network194 Using a wireless Ethernet network195 Example access point wireless Ethernet networkUsing a wireless Ethernet network 196 197 Example peer-to-peer wireless Ethernet network198 For more informationTo turn wireless Ethernet on or off in Windows XP Using your notebook on a networkUsing your notebook on a network 199200 To turn wireless Ethernet on or off in Windows201 Moving from Your 13 Old ComputerTo open the Files and Settings Transfer Wizard Using the Windows XP Files and Settings Transfer Wizard202 Moving from Your Old ComputerFinding your files Transferring filesTo find files in the My Documents folder 203File type File usually ends To find files using Find or Search204 Setting up your ISP Transferring Internet settingsTransferring Internet settings To use the Internet Connection WizardInstalling a USB printer or scanner Installing your old printer or scannerTransferring your e-mail and address book Transferring your Internet shortcutsTo install your old printer Installing a parallel port printerInstalling your old printer or scanner 207208 Installing your old programs209 Maintaining 14 Your ComputerCaring for your computer Maintenance task Immediately210 Maintaining Your ComputerCaring for your computer Maintenance task Immediately Monthly When needed211 212 Creating an emergency startup disketteTo create an emergency startup diskette in Windows XP Creating an emergency startup diskette 213214 Protecting your computer from virusesProtecting your computer from viruses To scan for viruses215 216 To update Norton AntiVirusTo remove a virus Checking hard drive space Managing hard drive spaceTo check hard drive space 217218 Using Disk CleanupTo use the Windows Disk Cleanup program 219 Checking the hard drive for errorsTo check the hard drive for errors 220 221 Defragmenting the hard driveTo run Disk Defragmenter 222 223 Backing up files224 Using the Scheduled Task WizardTo start the Scheduled Task Wizard 225 226 Cleaning your computerCleaning the exterior Cleaning the computer screen Cleaning the keyboardCleaning the mouse Cleaning your computer228 To clean your trackball mouse229 Restoring SoftwareRestoring Software Using the Restoration CDs230 To reinstall device drivers Reinstalling device driversReinstalling device drivers 231232 Updating device drivers To update device drivers233 Updating device drivers234 To reinstall programs from the red Gateway CD Reinstalling programsReinstalling programs 235236 237 To reinstall other programs from a CD238 Reinstalling Windows239 Reinstalling Windows240 241 Upgrading YourTo insert a PC Card Adding and removing a PC Card242 Upgrading Your NotebookAdding and removing a PC Card To remove a PC Card243 244 Preventing static electricity dischargePreventing static electricity discharge 245246 Adding or replacing memoryTo add or replace a memory module Adding or replacing memory 247Page 249 Troubleshooting250 Safety guidelinesTroubleshooting Software support tools First steps251 First stepsCD, DVD, or recordable CD drives TroubleshootingYour notebook does not recognize a disc or the drive An audio CD does not produce sound253 DVD movie will not playDevice installation Cleaning CDs or DVDsYou have computer problems after adding a new device To check IRQ usage in Windows XPTo check IRQ usage in Windows Diskette driveTo free IRQ resources for the new device 255256 DisplayFile management To restore deleted filesHard drive 257Internet You see a Data error messageYou cannot connect to the Internet 258259 Connecting to a Web site takes too long260 KeyboardMemory Modem You see a Not enough memory error messageYour modem does not dial or does not connect 261262 To check the dialing properties in Windows XPTo check the dialing properties in Windows 263 Your 56K modem does not connect at 56KTo run modem diagnostics in Windows XP To access the gateway.your.way dial-up serverModem is not recognized by your notebook 264265 To run modem diagnostics in WindowsModem is noisy when it dials and connects To turn down the modem volume in Windows To turn down the modem volume in Windows XPMouse External mouse does not work267 PasswordsNetworks 268 PowerPC Cards To set a default printer in Windows To set a default printer in Windows XPPrinter 269270 You see a Printer queue is full error messageTouchpad SoundVideo 271272 Before calling Gateway Technical Support Telephone support273 Telephone supportResource Service description How to reach Service description How to reachTelephone numbers 274Self-help Tutoring and trainingTutoring 275276 Resource Service description For more informationTraining 277 Important safety informationSetting up your system Replacement parts and accessories Appendix a Safety, Regulatory, and Legal Information278 Care during use279 Wireless GuidanceRegulatory compliance statements 280 Unintentional emitter per FCC Part United States of America281 FCC declaration of conformity 282283 284 CanadaIndustry Canada IC Intentional emitter per RSS Unintentional emitter per ICES-003285 286 MexicoIntentional emitter Unintentional emitter287 Laser safety statement288 Macrovision statementAll Rights Reserved Trademark Acknowledgments289 Index290 291 Link 3, 22, 48DVD 292293 199294 295 296 108297 298 Battery 31, 148, 149, 150, 151299 167300 140301 215302