Sound, Touchpad, Video, 271 | Gateway 200 instruction

Troubleshooting

You see a “Printer is out of paper” error message

■After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.

Sound

You are not getting sound from the built-in speakers

■Make sure that headphones are not plugged into the headphone jack. For the location of the headphone jack, see “Left side” on page 3.

■Make sure that the volume control on your notebook is turned up. For more information, see “System key combinations” on page 39.

■Make sure that the Windows volume control is turned up. For more information, see “Adjusting the volume in Windows XP” on page 98 or “Adjusting the volume in Windows 2000” on page 101.

■Make sure that mute controls are turned off. For more information, see “System key combinations” on page 39 or “Adjusting the volume in Windows XP” on page 98 or “Adjusting the volume in Windows 2000” on page 101.

Help and

Support

For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and Support.

Type the keyword sound troubleshooter in the HelpSpot

Search box , then click the arrow.

Touchpad

The touchpad does not work

Attaching a PS/2 mouse to your notebook or docking station may deactivate the touchpad.

Video

The external monitor is not working

■Make sure that you have pressed FN+LCD/CRT to activate the external monitor option.

www.gateway.com

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Image 281

Gateway 200 manual Sound, Touchpad, Video, 271

Contents

Page Page Contents Windows Basics Using the InternetGetting Help 133 Using MultimediaIii Travel Tips Managing PowerCustomizing Your Computer Networking Your Computer Maintaining Your Computer 201 Upgrading Your Notebook TroubleshootingRestoring Software Vii Safety, Regulatory, and Legal Information Index Viii Checking Out 1 Your Gateway ComponentDescription FrontChecking Out Your Gateway Left side Left sideComponent Description Component Icon Description Right side Right side Back Bottom Bottom Keyboard area Keyboard area Gateway serial number Identifying your modelGateway model number Identifying your model Internal wireless labelMicrosoft Certificate of Authenticity Finding your specifications Finding your specifications Accessories Printers Accessories Checking Out Your Gateway Checking Out Your Gateway 200 Docking Station Component Description Checking Out Your Gateway 200 Docking Station Front Docking Pdif digital Right Side USB Component Icon Back Bottom Getting Started Getting Started Connecting the AC adapterTo connect the AC adapter Connecting the AC adapter Protecting from power source problems Starting your notebook Starting your notebookTo start your notebook Waking up your notebook Turning off your notebookTo turn off your notebook in Windows XP To turn off your notebook in Windows To close unresponsive programs and restart your notebook Restarting rebooting your notebookRestarting rebooting your notebook To attach your notebook to the docking station Connecting to the docking station Separating from the docking station Separating from the docking stationTo separate your notebook from the docking station Getting Started Status indicators Status indicators Indicator Icon Description Using the keyboard Using the keyboard Key type Icon Description Key types Press and hold F N while Pressing this system key System key combinations PgDn Internet button Internet button To reprogram the Gateway 200 Internet button Using the EZ Pad touchpad Using the EZ Pad touchpad Do this Using the touchpad Do this To connect the modem Connecting the modem Connecting to a wired Ethernet network Connecting to a wired Ethernet networkTo connect to a wired Ethernet network Broadband Internet connections Installing a printer, scanner, or other peripheral device Getting Help Getting Help HelpSpotTo start HelpSpot HelpSpot Searching for a topic To play a HelpSpot video HelpSpot videos Online help Gateway Web site Gateway Web site Support Home tab Using eSupport Windows Basics Windows Basics About the Windows environment Using the Start menu Using the desktopUsing the desktop To use the Start menu Click a file or program to open it To add icons to the desktop Adding icons to the desktop Identifying window items Window item Description Identifying window items To view the drives on your computer Working with files and foldersViewing drives Working with files and folders Creating foldersTo see the files and folders on a drive To create a folder To copy a file or folder to another folder Copying and moving files and folders To move a file or folder to another folder To delete files or folders To recover files or folders from the Recycle BinDeleting files and folders To browse for a file Browsing for files and foldersTo empty the Recycle Bin Working with files and folders Searching for files Searching for files Using the Windows Search utilityTo find files and folders using the Search utility Using advanced search options Creating a new document Working with documentsTo create a new document Working with documents To save a document Saving a document To open a document Opening a document To print a document Printing a document Shortcuts Shortcuts Windows Basics Using the Internet Learning about the Internet Using the Internet Setting up an Internet account Setting up an Internet accountTo set up an Internet account with America Online To disconnect from your America Online Internet account Accessing your Internet accountTo connect to your America Online Internet account Using the World Wide Web Using the World Wide Web To connect to a Web site Connecting to a Web site To download files or programs from a Web site Downloading files Sending e-mail Using e-mailTo send e-mail using America Online Checking your e-mail To check your e-mail using America OnlineUsing e-mail Using the Internet Using Multimedia Using Multimedia Using drives To use a diskette Using the diskette driveUsing drives CD-RW drive DVD drive Using the DVD or recordable CD drive To insert a CD or DVD Inserting a CD or DVD To change bay modules Changing drives Using drives Adjusting the volume in Windows XP Adjusting the volumeTo adjust the overall volume level using hardware controls To adjust the overall volume level from Windows Adjusting the volume To adjust specific volume levels 100 Click the Volume tab To adjust overall volume level using hardware controls Adjusting the volume in WindowsTo adjust overall volume level from Windows 101 102 Listening to CDs in Windows XP Listening to CDsTo play a CD 103 104 105 Listening to CDs in Windows 106 Recording and playing audioTo make an audio recording Recording and playing audio To play an audio recording in Sound Recorder107 108 To play a file using the Windows Media PlayerPlaying audio and video files with the Windows Media Player Playing audio and video files with the Windows Media Player 109 110 Using MusicMatchPlaying CDs 111 Using MusicMatchTo play a music CD in Windows XP 112 Creating MP3 music filesTo play a music CD in Windows 113 To create rip MP3 filesPage 115 Editing track informationTo edit track information 116 Building a music library 117 Changing the music library display settingsTo change the music library display settings 118 Listening to Internet radioTo listen to an Internet radio station Using advanced features Using a recordable CD driveUsing a recordable CD drive Creating data CDs 120 To create a data CD 121 122 123 Creating music CDs 124 To create music CDs 125 126 127 Copying CDs 128 To copy a CD 129 130 Playing a DVDTo play a DVD Playing a DVD 131 132 Capturing videoTo use Pinnacle Expression 133 Sending and 8 Receiving Faxes Installing Fax in Windows XP Installing and configuring FaxTo install Fax 134 To configure Microsoft Fax Configuring Fax in Windows XPInstalling and configuring Fax 135 136 137 Configuring Fax in Windows 138 To send a simple fax Sending a simple fax139 Sending a simple fax 140 Setting up your cover page templateTo set up your fax cover page template To fax a document directly from most programs Faxing from programs141 Faxing from programs Receiving and viewing a fax Faxing a scanned documentTo fax a document that you have scanned To receive and view a fax in Windows XP To cancel a fax that has not been sent in Windows XP Canceling a faxTo cancel a fax that has not been sent in Windows Canceling a fax 144 Automatically retry sending a fax in Windows XPTo automatically retry sending a fax To automatically cancel a failed fax Automatically cancelling a fax in Windows XPAutomatically cancelling a fax in Windows XP 145 146 147 Managing Power 148 Monitoring the battery chargeManaging Power 149 Recharging the batteryRecharging the battery 150 Recalibrating the batteryTo recalibrate the battery Changing batteries To replace the battery151 Changing batteries 152 Conserving battery power Extending battery lifeUsing alternate power sources Extending battery life If your computer You want to Then Changing power modes154 Changing the power scheme Changing power settingsTo change the power scheme Changing power settings 156 157 Changing alarm optionsTo change the alarm options 158 Changing advanced settingsTo change advanced power management settings 159 Activating and using Hibernate modeTo activate Hibernate mode 160 To use Hibernate mode 161 Changing SpeedStep settingsTo change SpeedStep settings in Windows XP 162 To change SpeedStep settings in Windows 163 164 165 Travel Tips Modem Radio frequency wireless connections166 Travel Tips Security Files167 Files 168 PowerTo create a startup password Additional tips Additional tips169 170 171 Customizing 11 Your Computer Adjusting the color depth Adjusting the screen and desktop settingsTo change the color depth 172 173 Adjusting the screen and desktop settings 174 Adjusting the screen resolutionTo adjust the screen resolution 175 Changing the colors on your Windows desktopTo change desktop colors in Windows XP 176 177 To change desktop colors in Windows 178 Changing the desktop backgroundTo change the desktop background in Windows XP 179 To change the desktop background in Windows Click the Background tab 180 181 Selecting a screen saverTo select a screen saver 182 To change your touchpad settings Changing the touchpad settingsChanging the touchpad settings 183 184 Adding and modifying user accountsTo add, delete, or modify user accounts in Windows XP Adding and modifying user accounts To switch user accounts in Windows XP185 186 187 Networking Your Computer Sharing a single Internet connection Benefits of networkingSharing drives 188 Streaming audio and video files Sharing peripheral devicesPlaying multi-player games 189 Wireless Ethernet network Wired Ethernet networkSelecting a network connection 190 Using a wired Ethernet network Using a wired Ethernet networkEthernet, Fast Ethernet, or Gigabit Ethernet 191 192 Example wired Ethernet network 193 Equipment you need for a wired Ethernet network 194 Using a wireless Ethernet network 195 Example access point wireless Ethernet networkUsing a wireless Ethernet network 196 197 Example peer-to-peer wireless Ethernet network 198 For more information To turn wireless Ethernet on or off in Windows XP Using your notebook on a networkUsing your notebook on a network 199 200 To turn wireless Ethernet on or off in Windows 201 Moving from Your 13 Old Computer To open the Files and Settings Transfer Wizard Using the Windows XP Files and Settings Transfer Wizard202 Moving from Your Old Computer Finding your files Transferring filesTo find files in the My Documents folder 203 File type File usually ends To find files using Find or Search204 Setting up your ISP Transferring Internet settingsTransferring Internet settings To use the Internet Connection Wizard Installing a USB printer or scanner Installing your old printer or scannerTransferring your e-mail and address book Transferring your Internet shortcuts To install your old printer Installing a parallel port printerInstalling your old printer or scanner 207 208 Installing your old programs 209 Maintaining 14 Your Computer Caring for your computer Maintenance task Immediately210 Maintaining Your Computer Caring for your computer Maintenance task Immediately Monthly When needed211 212 Creating an emergency startup disketteTo create an emergency startup diskette in Windows XP Creating an emergency startup diskette 213 214 Protecting your computer from viruses Protecting your computer from viruses To scan for viruses215 216 To update Norton AntiVirusTo remove a virus Checking hard drive space Managing hard drive spaceTo check hard drive space 217 218 Using Disk CleanupTo use the Windows Disk Cleanup program 219 Checking the hard drive for errorsTo check the hard drive for errors 220 221 Defragmenting the hard driveTo run Disk Defragmenter 222 223 Backing up files 224 Using the Scheduled Task WizardTo start the Scheduled Task Wizard 225 226 Cleaning your computerCleaning the exterior Cleaning the computer screen Cleaning the keyboardCleaning the mouse Cleaning your computer 228 To clean your trackball mouse 229 Restoring Software Restoring Software Using the Restoration CDs230 To reinstall device drivers Reinstalling device driversReinstalling device drivers 231 232 Updating device drivers To update device drivers233 Updating device drivers 234 To reinstall programs from the red Gateway CD Reinstalling programsReinstalling programs 235 236 237 To reinstall other programs from a CD 238 Reinstalling Windows 239 Reinstalling Windows 240 241 Upgrading Your To insert a PC Card Adding and removing a PC Card242 Upgrading Your Notebook Adding and removing a PC Card To remove a PC Card243 244 Preventing static electricity discharge Preventing static electricity discharge 245 246 Adding or replacing memoryTo add or replace a memory module Adding or replacing memory 247Page 249 Troubleshooting 250 Safety guidelinesTroubleshooting Software support tools First steps251 First steps CD, DVD, or recordable CD drives TroubleshootingYour notebook does not recognize a disc or the drive An audio CD does not produce sound 253 DVD movie will not play Device installation Cleaning CDs or DVDsYou have computer problems after adding a new device To check IRQ usage in Windows XP To check IRQ usage in Windows Diskette driveTo free IRQ resources for the new device 255 256 Display File management To restore deleted filesHard drive 257 Internet You see a Data error messageYou cannot connect to the Internet 258 259 Connecting to a Web site takes too long 260 KeyboardMemory Modem You see a Not enough memory error messageYour modem does not dial or does not connect 261 262 To check the dialing properties in Windows XPTo check the dialing properties in Windows 263 Your 56K modem does not connect at 56K To run modem diagnostics in Windows XP To access the gateway.your.way dial-up serverModem is not recognized by your notebook 264 265 To run modem diagnostics in WindowsModem is noisy when it dials and connects To turn down the modem volume in Windows To turn down the modem volume in Windows XPMouse External mouse does not work 267 PasswordsNetworks 268 PowerPC Cards To set a default printer in Windows To set a default printer in Windows XPPrinter 269 270 You see a Printer queue is full error message Touchpad SoundVideo 271 272 Before calling Gateway Technical Support Telephone support273 Telephone support Resource Service description How to reach Service description How to reachTelephone numbers 274 Self-help Tutoring and trainingTutoring 275 276 Resource Service description For more informationTraining 277 Important safety informationSetting up your system Replacement parts and accessories Appendix a Safety, Regulatory, and Legal Information278 Care during use 279 Wireless GuidanceRegulatory compliance statements 280 Unintentional emitter per FCC Part United States of America281 FCC declaration of conformity 282 283 284 CanadaIndustry Canada IC Intentional emitter per RSS Unintentional emitter per ICES-003 285 286 MexicoIntentional emitter Unintentional emitter 287 Laser safety statement 288 Macrovision statementAll Rights Reserved Trademark Acknowledgments 289 Index 290 291 Link 3, 22, 48 DVD 292 293 199 294 295 296 108 297 298 Battery 31, 148, 149, 150, 151 299 167 300 140 301 215 302