Troubleshooting | Hand Held Products 4410, 4710 manual

Cable

Release

To Replace the IT4710 Interface Cable:

1.Turn the power to the host system OFF.

2.Disconnect the Imager’s cable from the terminal or computer.

3.Insert a small, flat head screwdriver into the slot between the cable and the back end of the housing.

4. Press the screwdriver tip down to depress the retention tab,

releasing the connector.

5. Pull the connector out of the Imager while maintaining pressure on the screwdriver.

6. Replace with the new cable. Insert the connector into the

opening at the base of the Imager. Press firmly. The connector is “keyed” to go in only one way, and will click into place.

Troubleshooting

The Imager automatically performs self-tests whenever you turn it on. If your Imager is not functioning properly, review the following Troubleshooting Guide to try to isolate the problem.

Troubleshooting Guide

Is the power on? Are the illumination LEDs on?

If the illumination LEDs in the Imager aren’t illuminated, check that:

1.The cable is connected properly.

2.The host system power is on (if external power isn’t used).

Is the Imager having trouble reading your symbols?

If the Imager isn’t reading symbols well, check that the symbols:

1.Aren’t smeared, rough, scratched, or exhibiting voids.

2.Aren’t coated with frost or water droplets on the surface.

3.Are enabled in the Imager or in the decoder the Imager connects to.

IMAGETEAM™ 4410/4710 User’s Guide

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Hand Held Products 4410, 4710 manual To Replace the IT4710 Interface Cable, Troubleshooting Guide

Contents

User’s Guide Canadian Notice Statement of Agency ComplianceFCC Class B Compliance Statement Disclaimer LED Safety StatementPatents Page Table of Contents Scan Stand Symbol Symbologies Message Length Check Digit OCR Programming Software Development Kit Visual Menu Viii About this Manual Introduction and InstallationAbout the Hand-Held and Fixed Mount 2D Imager Imageteam 4710 Convenience Kit Unpacking the ImagerImageteam 4410 Convenience Kit Imageteam 4410/4710 User’s Guide Hand Held IT4410 Imager Bottom View IT4410 Imager Identification Hand Held IT4710 Imager Bottom View IT4710 Imager Identification Connecting the Scanner in Keyboard Wedge Mode Connecting the Scanner to a Serial Port Reading Techniques Introduction Programming Status Check Reset Factory SettingsAll Symbologies Revision Selections Terminal Interface Terminal Models Supported Terminals Chart Country Code Scan Keyboard Country Keyboard Style Keyboard Modifiers Mode On Keypad Mode Off Function Code HEX/ASCII Value Full Ascii Ctrl + Keyboard Function Relationships Parity Communication Settings Baud Rate Data Bits Word Length Data BitsWord Length Stop Bits Software Flow Control Hardware Flow Control Serial Triggering Trigger Timeout Power Saving Mode LED Power Level Power Hold Mode LED Flashing Aimer Delay Aimer Interval Centering Window Position Default Minimum Maximum Serial Command Top Imageteam 4410/4710 User’s Guide Scan Stand AutoTrigger Presentation Re-trigger Delay Presentation ModeScan Stand Symbol Presentation Lights Presentation Default Medium Fast Omni ModeBeeper Volume Beeper Default Power Up BeeperOutput Sequence Beeper Beep On Decode User Specified Intercharacter Delay Intercharacter, Interfunction Intermessage DelaysIntercharacter Delay Interfunction Delay Intermessage Delay Points to Keep In Mind Prefix/Suffix Overview Clearing One or All Prefixes or Suffixes Example Add a Suffix to a specific symbologyAdding a Prefix or Suffix Add an AIM I.D. Prefix to All Symbologies Add a Carriage Return Suffix to All SymbologiesAdd a Code I.D. Prefix to All Symbologies Exit Selections Prefix EntriesSuffix Entries Symbology Code Symbology ChartHex Symbology Code Hex Ascii Decimal to Hex to Ascii Conversion Chart Data Format Editor Overview Format Editor Commands Miscellaneous Commands Search Commands Save Current Data Format Changes Discard Current Data Format Editor Show Data Formats Data FormatterRequire Data Format Alternate Data Formats Output Sequence Example Output Sequence OverviewOutput Sequence Editor Character Match Sequences SEQBLK62999941FF6A999942FF69999943FF Require Output Sequence On/Not Required Save Current Output Sequence Changes Discard Current Output Sequence Editor No Read Multiple Symbols Function Code Transmit Print Weight† Set Print Weight Video Reverse Imageteam 4410/4710 User’s Guide Symbologies Message Length Linear Symbologies CodabarStart/Stop Characters Check Character Linear Symbologies Transmit Linear Symbologies Code Full Ascii Check Character Default All Code 11 Settings One Check Digit Check Digits Required Linear Symbologies Interleaved 2 Check Digit Linear Symbologies Iata 2 MSI Linear Symbologies MSI Default All Code 93 Settings Default All Code 128 Settings Isbt EAN/JAN EAN/JAN 8 Addenda Separator EAN/JAN 8 AddendaEAN/JAN 8 Addenda Required Default all EAN/JAN 13 Settings EAN/JAN 13 Addenda Separator EAN/JAN 13 AddendaEAN/JAN 13 Addenda Required Number System UPC a Addenda Separator UPC a AddendaUPC a Addenda Required UPC E0 Version E Expand Linear Symbologies UPC E0UPC E0/E1 Addenda Expand UPC E0/E1 Addenda Separator UPC E0/E1 Addenda Required RSS-14 Limited Linear Symbologies RSS-14 Linear Symbologies RSS-14 Expanded Stacked Symbologies Codablock Off Stacked Symbologies Stacked Symbologies Stacked Symbologies Code Stacked Symbologies Eanucc Composite Codes TLC39 Planet Code Postal Symbologies Postal Service Postnet Code Japanese Postal Service Postal Symbologies British Post Office 4 State CodeCanadian 4 State Code Dutch Postal Code 2D Matrix Symbologies QR Code 2D Matrix Symbologies Data Matrix 2D Matrix Symbologies MaxiCode Structured Carrier Message Only 2D Matrix Symbologies Aztec Code 2D PQA Print Quality Assessment Diagnostics Test Menu Imageteam 4410/4710 User’s Guide OCR-B OCR Programming OCR OCR Direction Template Characters Creating OCR TemplatesCreating an OCR Template 37680981 Creating a User-Defined Variable Stringing Together Multiple Formats Creating Or Statements Adding an OCR Check Character Abcdefgh Reading Multi-Row OCR Enter OCR Template † OCR Template Codes Imageteam 4410/4710 User’s Guide Parameter Default Setting Default ChartsCommunication RS Selections Imager Selections Data Formatter Selections Linear SymbologiesOutput Sequence Selections Codabar Iata 2 Parameter Default Setting CodeInterleaved 2 Postal Symbology Selections Currency OCR SelectionsAztec Code Imageteam 4410/4710 User’s Guide Software Development Kit SDK Features of the SDKSoftware Development Kit Imageteam 4410/4710 User’s Guide Setting Up the Imager and the Quick*View Software Installing Quick*View from the WebQuick*View Quick*View Demonstration Software Instructions Temporary Quick*View Configuration If Communication Cannot Be Established Using the Quick*View Software Scan Data Window Snapshot Saving an Image File Reporting Firmware Revision Open Com Port Load New Imager Software Imager Power SettingsTrigger Settings Serial Programming Commands RS-232 Serial Commands Responses Command Center Buttons Examples of Query Commands Query CommandsEnter cbrena Response CBRENA0-1ACK Enter cbrena Response CBRENA1ACK Enter cbr? Response CBRENA1ACK Trigger Commands Button Bar Communication Settings Serial Programming CommandsSelection Setting Serial Command Status Check TRGSER0 PWRON1 Prefix/Suffix Selections Linear Symbology Selections CBRCK20 IMSENA1 1MSENA1 UPACKX0 Stacked Symbology Selections 2D Matrix Symbology Idmdft Ocrdft Image Ship Imaging CommandsImage Commands Help File Jpeg Image Quality Image Capture/Ship and Image Get Commands Image Cropping/Shipping Example Intelligent Signature Capture Commands Negative Positive 0123456789 Imgbox Modifiers File Format Imageteam 4410/4710 User’s Guide Imageteam 4410/4710 User’s Guide Imageteam 4410/4710 User’s Guide Visual Menu Operations Visual MenuVisual Menu Introduction Installing Visual Menu from the Web Temporary Visual Menu Configuration Wyse PC/AT Interface Keys Supported IBM, Memorex Interface Keys Telex Reserved Ansi Ascii Supported Esprit 200 Interface Keys F13 Print Imageteam 4410/4710 User’s Guide Parameter Specification Product Specifications & PinoutsProduct Specifications IT4410 Product Specifications IT4710 Parameter Specification Depth of Field for High Density Imager 2 Nominal Focus Depth of Field ChartsDepth of Field for High Density10 Imager 3 Nominal Focus Depth of Field for Long Range Imager 5 Nominal Focus Depth of Field for LX Imager 7 Nominal Focus Cable Pinouts RS-232 Output, External Power TTL RS-232 and Laser Emulation Connector Connector Part NumbersOptics Connector Decoder Board Output Flex Strip IT4410 Dimensions IT4710 Dimensions Imageteam 4410/4710 User’s Guide Maintenance Maintenance & TroubleshootingCleaning the Imager’s Window Inspecting Cords and Connectors To Replace the IT4410 Interface Cable Examining the Imager’s HousingReplacing the Interface Cable To Replace the IT4710 Interface Cable TroubleshootingTroubleshooting Guide Imageteam 4410/4710 User’s Guide Customer Support Product Service and Repair Online Product Service and Repair Assistance Limited WarrantyTechnical Assistance Online Technical Assistance Imageteam 4410/4710 User’s Guide Imageteam 4410/4710 User’s Guide Index Index LED Default 2-25,2-27 Index Index Index Sample Symbols 55836540 Aztec Programming Chart OCR Save Programming Chart Programming Chart Hand Held Products, Inc