Hand Held Products 2020, 4620

Maintenance........................................................................ 14-1

Cleaning the Imager’s Window....................................14-1

Inspecting Cords and Connectors................................. 14-1

Replacing the IT2020-5B Interface Cable: ..................14-2

Troubleshooting Base......................................................... 14-2

Chapter 15 - Customer Support

Product Service and Repair.................................................15-1

Technical Assistance...........................................................15-2

Limited Warranty......................................................... 15-3

Appendix A

Symbology Chart................................................................. A-1

ASCII Conversion Chart (Code Page 1252)........................ A-4

Code Page Mapping of Printed Bar Codes.......................... A-6

Contents

Main Disclaimer Statement of Agency Compliance Regulatory and Safety Approvals for the IT2020-5B/ IT4620 FCC Class B Compliance Statement ! Canadian Compliance CE Compliance Regulatory Approvals for Bluetooth Radio Devices Bluetooth Radio Device R&TTE Compliance Statement Page Page IT2020-5B ' ' Table of Contents Chapter 1 - Getting Started Chapter 2 - Programming the Interface Chapter 3 - Basic System Operation Chapter 4 - Output Chapter 5 - Data Editing Chapter 6 - Data Formatting Chapter 7 - Symbologies Page Page Chapter 8 - Imaging Commands Chapter 9 - OCR Programming Chapter 10 - Interface Keys Chapter 11 - Utilities Chapter 12 - Serial Programming Commands Chapter 13 - Product Specifications Chapter 14 - Maintenance Page Page IMAGETEAM 2020/4620 System Manual 1 - 1 Getting Started About This Manual Page IMAGETEAM 2020/4620 System Manual 1 - 3 About the Battery ! (See Product Specifications .) Charging Information Proper Disposal of the Battery Connecting the Base When Powered by Host (Keyboard Wedge) IMAGETEAM 2020/4620 System Manual 1 - 5 Connecting the Base with USB 1 - 6 IMAGETEAM 2020/4620 System Manual Connecting the Base with RS-232 Serial Port IMAGETEAM 2020/4620 System Manual 1 - 7 Connecting the Base with Serial Wedge Note: For the base to work properly, you must have the correct cable for your type of computer. 1 - 8 IMAGETEAM 2020/4620 System Manual Linking Imager to Base IMAGETEAM 2020/4620 System Manual 1 - 9 Communication Between the Cordless System and the Host 1 - 10 IMAGETEAM 2020/4620 System Manual Reading Techniques IMAGETEAM 2020/4620 System Manual 2 - 1 Programming the Interface Introduction Plug and Play Keyboard Wedge Connection Note: The following bar code also programs a carriage return (CR) suffix. RS-232 only Wand Emulation Plug & Play Same Code Format Wand Emulation Plug & Play Code 39 Format Wand Emulation Plug & Play IBM 4683 Ports 5B, 9B, and 17 Interface Note: After scanning one of these codes, you must power cycle the cash register. 2 - 4 IMAGETEAM 2020/4620 System Manual IBM SurePos Note: After scanning one of these codes, you must power cycle the cash register. USB PC or Macintosh Keyboard IMAGETEAM 2020/4620 System Manual 2 - 5 USB HID USB Com Port Emulation ACK/NAK Mode Note: No extra configuration (e.g., baud rate) is necessary. CTS/RTS Emulation Page Page 2 - 8 IMAGETEAM 2020/4620 System Manual Programming the Interface - Terminal ID Method Note: The default interface is Keyboard Wedge (Term ID = 003). Note: After scanning one of these codes, you must power cycle your computer. IMAGETEAM 2020/4620 System Manual 2 - 9 Supported Terminals 2 - 10 IMAGETEAM 2020/4620 System Manual Supported Terminals IMAGETEAM 2020/4620 System Manual 2 - 11 Keyboard Country 2 - 12 IMAGETEAM 2020/4620 System Manual Keyboard Country (continued) IMAGETEAM 2020/4620 System Manual 2 - 13 Keyboard Style 2 - 14 IMAGETEAM 2020/4620 System Manual Keyboard Modifiers IMAGETEAM 2020/4620 System Manual 2 - 15 2 - 16 IMAGETEAM 2020/4620 System Manual RS-232 Baud Rate IMAGETEAM 2020/4620 System Manual 2 - 17 RS-232 Word Length: Data Bits, Stop Bits, and Parity 2 - 18 IMAGETEAM 2020/4620 System Manual RS-232 Receiver Time-Out Default = RTS/CTS, XON/XOFF and ACK/NAKOff On Off Default = 0 seconds (no time-out - always on). Host ACK Selection Page IMAGETEAM 2020/4620 System Manual 2 - 21 IT2020-5B Host Escape Commands only Wand Emulation Wand Emulation Connection 2 - 22 IMAGETEAM 2020/4620 System Manual Wand Emulation Data Block Size IMAGETEAM 2020/4620 System Manual 2 - 23 Wand Emulation Delay Between Blocks Default = 50ms. Wand Emulation Overall Checksum 2 - 24 IMAGETEAM 2020/4620 System Manual Wand Emulation Transmission Rate Default = Black High. Default = 25 inches/second. Wand Emulation Polarity Page Page IMAGETEAM 2020/4620 System Manual 3 - 1 Basic System Operation Cordless Base RF (Radio Frequency) Module Operation Cordless Imager System Conditions IMAGETEAM 2020/4620 System Manual 3 - 3 Base Charge Mode Default = Automatic Note: Charging only occurs with external power applied to the IT2020-5B or 12 volt Host power. 3 - 4 IMAGETEAM 2020/4620 System Manual Beeper and LED Sequences and Meaning IT4620 LED Sequences and Meaning IT2020-5B LED Sequences and Meaning IMAGETEAM 2020/4620 System Manual 3 - 5 Imager Modes Default = Locked Link Mode Unlinking the Imager Single Imager Operation Locked Link Mode - Single Imager Multiple Imager Operation IMAGETEAM 2020/4620 System Manual 3 - 7 Imager Name 3 - 8 IMAGETEAM 2020/4620 System Manual Imager Report IMAGETEAM 2020/4620 System Manual 3 - 9 Application Work Group Selection 3 - 10 IMAGETEAM 2020/4620 System Manual Resetting the Standard Product Default Settings: All Resetting the Standard Product Default Settings: Current Application Work Group IMAGETEAM 2020/4620 System Manual 3 - 11 Using the Imager with Bluetooth Devices Changing Bluetooth PIN Code 3 - 12 IMAGETEAM 2020/4620 System Manual Out-of-Range Alarm Duration Alarm Sound Type Page Page IMAGETEAM 2020/4620 System Manual 4 - 1 Output Good Read Indicators Beeper Good Read Beeper Volume Good Read 4 - 2 IMAGETEAM 2020/4620 System Manual Beeper Pitch Good Read Beeper Duration Good Read LED Good Read IMAGETEAM 2020/4620 System Manual 4 - 3 Number of Beeps Good Read Good Read Delay Default = 0 ms (No Delay). User-Specified Good Read Delay 4 - 4 IMAGETEAM 2020/4620 System Manual Serial Trigger Modes Default = 300,000 ms. Manual/Serial Trigger, Low Power Read Time-Out (Serial Trigger Mode) IMAGETEAM 2020/4620 System Manual 4 - 5 Imager Power Time-Out Timer 4 - 6 IMAGETEAM 2020/4620 System Manual Scan Stand Mode Scan Stand Symbol Presentation Mode IMAGETEAM 2020/4620 System Manual 4 - 7 Presentation LED Behavior after Decode Hands Free Time-Out 4 - 8 IMAGETEAM 2020/4620 System Manual Reread Delay same Default = Medium. User-Specified Reread Delay IMAGETEAM 2020/4620 System Manual 4 - 9 LED Power Level Illumination Lights 4 - 10 IMAGETEAM 2020/4620 System Manual Aimer Delay User-Specified Aimer Delay IMAGETEAM 2020/4620 System Manual 4 - 11 Aimer Mode Off Concurrent Interlaced Centering 4 - 12 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 4 - 13 Decode Search Mode 4 - 14 IMAGETEAM 2020/4620 System Manual Output Sequence Overview IMAGETEAM 2020/4620 System Manual 4 - 15 Output Sequence Example Note: Code 93 must be enabled to use this example. 4 - 16 IMAGETEAM 2020/4620 System Manual Output Sequence Editor On/Not Required Required Require Output Sequence IMAGETEAM 2020/4620 System Manual 4 - 17 Multiple Symbols No Read 4 - 18 IMAGETEAM 2020/4620 System Manual Print Weight Video Reverse IMAGETEAM 2020/4620 System Manual 4 - 19 Working Orientation Default = Upright. Page IMAGETEAM 2020/4620 System Manual 5 - 1 Data Editing Prefix/Suffix Overview Points to Keep In Mind Default prefix = None. Default suffix = None 5 - 2 IMAGETEAM 2020/4620 System Manual To Add a Prefix or Suffix: Example: Add a Suffix to a specific symbology IMAGETEAM 2020/4620 System Manual 5 - 3 To Clear One or All Prefixes or Suffixes: To Add a Carriage Return Suffix to all Symbologies Page IMAGETEAM 2020/4620 System Manual 5 - 5 Intercharacter, Interfunction, and Intermessage Delays Intercharacter Delay Note: Intercharacter delays are not supported in USB serial emulation. 5 - 6 IMAGETEAM 2020/4620 System Manual User Specified Intercharacter Delay Interfunction Delay IMAGETEAM 2020/4620 System Manual 5 - 7 Intermessage Delay Page IMAGETEAM 2020/4620 System Manual 6 - 1 Data Formatting Data Format Editor Introduction Default Data Format setting = None. To Add a Data Format 6 - 2 IMAGETEAM 2020/4620 System Manual Other Programming Selections Syntax = F3ssxx Syntax = F2nnxx Syntax = F1xx Data Format Editor Commands Move Commands Search Commands Miscellaneous Commands 6 - 4 IMAGETEAM 2020/4620 System Manual Syn- tax = E4nnxx1xx2yy1yy2...zz1zz2 Syntax = ED Syntax = EC Syntax = FExx Data Format Editor Data Formatter Default = Data Formatter On, but Not Required. 6 - 6 IMAGETEAM 2020/4620 System Manual Alternate Data Formats IMAGETEAM 2020/4620 System Manual 7 - 1 Symbolo gies 7 - 2 IMAGETEAM 2020/4620 System Manual All Symbologies All Symbologies On Message Length Description Page 7 - 4 IMAGETEAM 2020/4620 System Manual Codabar Check Character IMAGETEAM 2020/4620 System Manual 7 - 5 Codabar Concatenation Codabar Message Length 7 - 6 IMAGETEAM 2020/4620 System Manual Code 39 < Default All Code 39 Settings > Code 39 Code 39 Start/Stop Characters IMAGETEAM 2020/4620 System Manual 7 - 7 Code 39 Check Character Default = No Check Character. Code 39 Message Length 7 - 8 IMAGETEAM 2020/4620 System Manual Code 39 Append Code 32 Pharmaceutical (PARAF) IMAGETEAM 2020/4620 System Manual 7 - 9 Full ASCII Default = Off 7 - 10 IMAGETEAM 2020/4620 System Manual Code 39 Code Page Interleaved 2 of 5 < Default All Interleaved 2 of 5 Settings > Interleaved 2 of 5 IMAGETEAM 2020/4620 System Manual 7 - 11 Check Digit Default = No Check Digit. Interleaved 2 of 5 Message Length Page IMAGETEAM 2020/4620 System Manual 7 - 13 Code 93 Code Page Code 2 of 5 <Default All Code 2 of 5 Settings> Code 2 of 5 Code 2 of 5 Message Length Page Page 7 - 16 IMAGETEAM 2020/4620 System Manual Code 11 <Default All Code 11 Settings> Code 11 Check Digits Required Default = Two Check Digits. Code 11 Message Length IMAGETEAM 2020/4620 System Manual 7 - 17 Code 128 Default =Off. <Default All Code 128 Settings> Code 128 ISBT 128 Concatenation 7 - 18 IMAGETEAM 2020/4620 System Manual Code 128 Message Length Code 128 Code Page Telepen <Default All Telepen Settings> Telepen IMAGETEAM 2020/4620 System Manual 7 - 19 Telepen Output Default = AIM Telepen Output. Telepen Message Length UPC-A <Default All UPC-A Settings> UPC-A 7 - 20 IMAGETEAM 2020/4620 System Manual UPC-A Check Digit Default = On UPC-A Number System Default = On. UPC-A Addenda UPC-A/EAN-13 with Extended Coupon Code 7 - 22 IMAGETEAM 2020/4620 System Manual UPC-E0 <Default All UPC-E Settings> UPC-E0 UPC-E0 Expand Page 7 - 24 IMAGETEAM 2020/4620 System Manual UPC-E0 Number System UPC-E0 Addenda UPC-E1 Page 7 - 26 IMAGETEAM 2020/4620 System Manual EAN/JAN-13 Addenda EAN/JAN-13 Addenda Required EAN/JAN-13 Addenda Separator IMAGETEAM 2020/4620 System Manual 7 - 27 ISBN Translate EAN/JAN-8 <Default All EAN/JAN-8 Settings> EAN/JAN-8 EAN/JAN-8 Check Digit 7 - 28 IMAGETEAM 2020/4620 System Manual EAN/JAN-8 Addenda EAN/JAN-8 Addenda Required Default = Not Required. EAN/JAN-8 Addenda Separator IMAGETEAM 2020/4620 System Manual 7 - 29 MSI <Default All MSI Settings> MSI MSI Check Character 7 - 30 IMAGETEAM 2020/4620 System Manual MSI Message Length Plessey Code <Default All Plessey Code Settings> Plessey Code Plessey Message Length Page Page IMAGETEAM 2020/4620 System Manual 7 - 33 PosiCode <Default All PosiCode Settings> PosiCode A and B PosiCode Message Length Page IMAGETEAM 2020/4620 System Manual 7 - 35 Codablock F Message Length Code 16K <Default All Code 16K Settings> Code 16K Code 16K Message Length Page Page Page IMAGETEAM 2020/4620 System Manual 7 - 39 UPC/EAN Version UPC/EAN Version On EANUCC Composite Code Message Length 7 - 40 IMAGETEAM 2020/4620 System Manual EANUCC Emulation Default = No Emulation TCIF Linked Code 39 (TLC39) Postal Codes Page Page Page Page Page Page Page IMAGETEAM 2020/4620 System Manual 7 - 49 Aztec Code Enable Runes < Default All Aztec Code Settings > Aztec Code Aztec Code Message Length Aztec Runes Page IMAGETEAM 2020/4620 System Manual 8 - 1 Imaging Commands (default). Image Snap - IMGSNP IMGSNP Modifiers (Default = 7874) Image Ship - IMGSHP IMAGETEAM 2020/4620 System Manual 8 - 3 IMGSHP Modifiers 8 - 4 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 8 - 5 8 - 6 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 8 - 7 Intelligent Signature Capture - IMGBOX IMGBOX Modifiers 8 - 8 IMAGETEAM 2020/4620 System Manual (Default = 50K) IMAGETEAM 2020/4620 System Manual 8 - 9 RF Default Imaging Device imager_name Page IMAGETEAM 2020/4620 System Manual 9 - 1 OCR Programming 9 - 2 IMAGETEAM 2020/4620 System Manual OCR Fonts < Default All OCR Settings > OCR IMAGETEAM 2020/4620 System Manual 9 - 3 U.S. Currency Font MICR E13 B Font 9 - 4 IMAGETEAM 2020/4620 System Manual SEMI Font All OCR Off SEMI Font On OCR Templates IMAGETEAM 2020/4620 System Manual 9 - 5 Creating an OCR Template Enter OCR Template Template Characters Note: OCR templates default to eight digits, no check character. To Add an OCR Template 9 - 6 IMAGETEAM 2020/4620 System Manual } IMAGETEAM 2020/4620 System Manual 9 - 7 Stringing Together Multiple Formats (Creating Or Statements) 99028650 9902XZ50 OCR User-Defined Variables 9 - 8 IMAGETEAM 2020/4620 System Manual 654321ABC 654321BAC 654321CCC Reading Multi-Row OCR 12345678 ABCDEFGH IMAGETEAM 2020/4620 System Manual 9 - 9 12345678 ABCDEFGH ABCD1234. OCR Check Character 01234569 OCR Modulo 10 Check Character 9 - 10 IMAGETEAM 2020/4620 System Manual OCR Modulo 36 Check Character OCR User-Defined Check Character 6512351X Programming a User-Defined Check Character IMAGETEAM 2020/4620 System Manual 9 - 11 Weighting Options 3-1-3-1 Weighted Modulo 10 Check Character 9 - 12 IMAGETEAM 2020/4620 System Manual 2-1-2-1 Weighted Modulo 10 Check Character IMAGETEAM 2020/4620 System Manual 9 - 13 OCR ISBN Application Example 9 - 14 IMAGETEAM 2020/4620 System Manual OCR Template Codes Page Page IMAGETEAM 2020/4620 System Manual 10 - 1 Interface Keys Keyboard Function Relationships 10 - 2 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 10 - 3 10 - 4 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 10 - 5 10 - 6 IMAGETEAM 2020/4620 System Manual Utilities Page IMAGETEAM 2020/4620 System Manual 11 - 3 Resetting the Standard Product Default Settings: All On Test Menu Note: This feature should not be used during normal imager operation. Visual Menu 2003 Visual Menu 2003 Operations Temporary Visual Menu 2003 Configuration Installing Visual Menu 2003 from the Web IMAGETEAM 2020/4620 System Manual 11 - 5 Quick*View Installing Quick*View from the Web Note: If you wish, you can create a shortcut to the Quick*View executable on your desktop. Page IMAGETEAM 2020/4620 System Manual 12 - 1 Serial Programming Commands option parameter Conventions Menu Command Syntax Query Commands entire ^ ? * Concatenation of Multiple Commands IMAGETEAM 2020/4620 System Manual 12 - 3 Responses Examples of Query Commands Example #1:What is the range of possible values for Codabar Coding Enable? Example #2: What is the default value for Codabar Coding Enable? Example #3: What is the devices current setting for Codabar Coding Enable? Trigger Commands Page 12 - 6 IMAGETEAM 2020/4620 System Manual Menu Commands Programming the Interface IMAGETEAM 2020/4620 System Manual 12 - 7 12 - 8 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 12 - 9 Basic System Operation 12 - 10 IMAGETEAM 2020/4620 System Manual Output Selections IMAGETEAM 2020/4620 System Manual 12 - 11 12 - 12 IMAGETEAM 2020/4620 System Manual Prefix/Suffix Selections Serial IMAGETEAM 2020/4620 System Manual 12 - 13 Data Formatter Selections Symbologies 12 - 14 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 12 - 15 12 - 16 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 12 - 17 12 - 18 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 12 - 19 12 - 20 IMAGETEAM 2020/4620 System Manual Serial IMAGETEAM 2020/4620 System Manual 12 - 21 12 - 22 IMAGETEAM 2020/4620 System Manual Imaging Default Commands IMAGETEAM 2020/4620 System Manual 12 - 23 12 - 24 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020/4620 System Manual 12 - 25 OCR Selections 12 - 26 IMAGETEAM 2020/4620 System Manual Product Specifications IMAGETEAM 2020/4620 System Manual 13 - 1 IT4620 Product Specifications Parameter Specification 13 - 2 IMAGETEAM 2020/4620 System Manual IMAGETEAM 2020-5B Product Specifications Parameter Specification IMAGETEAM 2020/4620 System Manual 13 - 3 Keyboard Wedge 13 - 4 IMAGETEAM 2020/4620 System Manual Wand Emul ati on IMAGETEAM 2020/4620 System Manual 13 - 5 Serial Output 13 - 6 IMAGETEAM 2020/4620 System Manual USB Maintenance ! Repairs Maintenance Cleaning the Imagers Window Inspecting Cords and Connectors Troubleshooting Base Is the red LED on? Is the green LED on? IMAGETEAM 2020/4620 System Manual 14 - 3 Troubleshooting Imager Page IMAGETEAM 2020/4620 System Manual 15 - 1 Customer Support E-mail: apservice@handheld.com Product Service and Repair E-mail: naservice@handheld.com E-mail: laservice@handheld.com Technical Assistance IMAGETEAM 2020/4620 System Manual 15 - 3 Limited Warranty Page IMAGETEAM 2020/4620 System Manual A - 1 Appendix A ) m Symbology Chart Symbology AIM ID A - 2 IMAGETEAM 2020/4620 System Manual Symbology AIM ID ) m Possible AIM ID Modifiers ( Page A - 4 IMAGETEAM 2020/4620 System Manual ASCII Conversion Chart (Code Page 1252 Note: IMAGETEAM 2020/4620 System Manual A - 5 A - 6 IMAGETEAM 2020/4620 System Manual Code Page Mapping of Printed Bar Codes Note: The Code Page option is available for Code 39, Code 93, and Code 128. Page Page Page Page Page Page OCR Programming Chart Page Programming Chart