Handspring Visor manual Performing a hard reset

Performing a hard reset

With a hard reset, all records and entries stored in your handheld are erased. Never perform a hard reset unless a soft reset does not solve your problem.

Note: You can restore any data previously synchronized with your computer during the next HotSync operation.

To perform a hard reset:

1.Hold down the power button on the front panel of the handheld.

2.While holding down the power button, use an unfolded paper clip (or similar object without a sharp tip) to gently press the reset button.

3.Release the power button.

4.When a message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, do one of the following:

Press the top scroll button on the front panel of your handheld to complete the hard reset and display the Digitizer screen.

Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are retained. Formats Preferences and other settings are restored to their factory default settings.

To restore your data after a hard reset:

1.Click the HotSync Manager icon ™ in the Windows system tray (bottom-right corner of the taskbar).

Tip: You can also click the HotSync command on the Palm Desktop software menu bar.

2.From the HotSync Manager menu, choose Custom.

Page 220 Maintaining Your Handheld