I replaced the batteries, but I am still getting a low battery warning.

I get a warning message telling me my handheld memory is full.

My handheld keeps turning itself off.

My handheld is not making any sounds.

My handheld has frozen.

I don’t see anything on my handheld’s screen.

The battery warning message may appear immediately after replacing the batteries. Also, if you check the battery gauge in the Applications Launcher immediately after replacing the batteries, the gauge may start at “empty” and slowly rise to “full.” This is normal. It takes a few minutes for the battery gauge to accurately show the condition of the batteries.

Purge Date Book and To Do List. This deletes To Do List items and past Date Book events from the memory of your handheld. See “Other ways to delete records” in Chapter 5. You may need to perform a HotSync® operation to recover the memory.

Delete unused memos and records. If necessary, you can save these records. See “Edit menu” in Chapter 5.

If you have installed additional applications on your handheld, remove them to recover memory. See “Removing applications” in Chapter 3.

Your handheld is designed to turn itself off after a period of inactivity. This period can be set at one, two, or three minutes. Check the Auto-off setting. See “General preferences” in Chapter 9.

Check the System Sound setting. See “General preferences” in Chapter 9.

Perform a soft reset. See “Resetting your handheld” in Appendix A.

Change the contrast settings.

Replace the batteries.

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Troubleshooting Tips

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Handspring Visor manual Troubleshooting Tips