Handspring Visor manual Password problems, Problem Solution

Password problems

Problem	Solution
I forgot the	You can use Security to delete the
password, and my	password. If you do this, your handheld
handheld is not	deletes all entries marked as private. You
locked.	can, however, perform a HotSync operation
	before you delete the password: the HotSync
	process backs up all entries, whether or not
	they are marked private. In this case, the
	following procedure restores your private
	entries and lets you access them:
	1. Use the Palm Desktop software and
	the cradle to synchronize your data.
	2. Tap Forgotten Password in Security
	to remove the password and delete
	all private records.
	3. Perform a HotSync operation to syn-
	chronize your data and restore the
	private records by transferring them
	from your computer to your
	handheld.
I forgot the password	■ If you assign a password and lock your
and my handheld is	handheld, you must perform a hard
locked.	reset to continue using your handheld.
	See “Performing a hard reset” in
	Appendix A for more information.

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