Before YOU Contact Technical Support | Honeywell MAXPRO-NET instruction

MAXPRO-Net TECHNICAL SUPPORT

"BEFORE YOU CONTACT TECHNICAL SUPPORT"

License Key No:

Before you call requesting technical support you should obtain the following information. This will save you time and money and allow our support staff to attend to your difficulties promptly.

Have you registered the site?

As discussed on the registration form, you must have pre-registered your new MAXPRO-Net software license PRIOR to requesting our technical support services. This should be done immediately to activate you MAXPRO-Net software.

What is the License key number?

You will need to know the license number for the MAXPRO-Net system you are ringing about. The license number is detailed at the top of this page as well as on the rear side of the SYSTEM floppy disk. It can also be read from the title and registration page displayed within the system configuration editor program, SETMAX.

You're now ready to contact technical support!

You are now ready to call technical support. Telephone: 796-2288. Our staff may need to research your inquiry. phone call.

972-620-6500; Toll Free North America: 1-800- This may require time outside of the original

Rev. A	vi	HMXMU001056
		03/16/05

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Honeywell MAXPRO-NET Before YOU Contact Technical Support, Have you registered the site?, What is the License key number?

Contents

MAXPRO-Net Issue Date Revisions March Initial Release PCN1980 Software License Agreement Honeywell International Inc Eileen Way, Syosset, NY Patent and Trademark Information Technical Support Information Please Sign/date and return to Honeywell Video Systems Have you registered the site? What is the License key number?Before YOU Contact Technical Support Youre now ready to contact technical support Table of Contents Rev. a Viii HMXMU001056 03/16/05 Scan List of Tables List of Figures10-1 Chapter Overview General Description System Keyboards Other EquipmentAssumptions Made by this Manual Numerical Range Conventions Used in this ManualKeystrokes Points to Take Note Monitor messages Manufacturers NoteAcknowledgements Windows  Chapter Getting Started Entering Your Selection Numbers HOW and WHY? Selecting a Monitor Selecting a Camera Controlling a Camera PTZ Other PTZ functions Selecting a VCR Controlling a VCR from the Keyboard Controlling a VCR from the Keyboard Recording a Camera Auxiliary Devices and Multiplexers Rev. a HMXMU001056 03/16/05 Chapter Using Scan Sequences What is a Scan SEQUENCE?What is a Guard Tour? Starting a Scan Sequence Halting a Scan Sequence Pausing a Scan Sequence Making a NEW Scan Sequence Making a NEW Scan Sequence Entry Positions In Scan Sequence Editing a Scan Sequence Overwrite With a New Camera SelectionEntry Positions In Scan Sequence 20 Before Overwriting Entry Positions In Scan Sequence 20 Before Deletion Delete This Camera SelectionEntry Positions In Scan Sequence 20 After Overwriting Entry Positions In Scan Sequence 20 After Deletion Entry Positions In Scan Sequence 20 After Pressing The Key Insert a New Camera SelectionEntry Positions In Scan Sequence 20 Before Insertion Inserting Camera No 10 Into Entry Position Changing the Dwell Period Scan Sequence List Showing Entry 10 Using Key To Move To Entry Increasing the Dwell for ONE Camera Rev. a HMXMU001056 03/16/05 Salvo Camera Selections Chapter Using MacrosWhat is a MACRO? Camera Walks Executing a Macro Automated Control Make a NEW Macro Make a NEW Macro Delete a Macro Can I Edit a MACRO? Rev. a HMXMU001056 03/16/05 Chapter Managing Alarms What are ALARMS? PTZ Site Failed Alarms External Alarm InputsCamera Fail Alarms Lost Video Other Device Alarms PTZ Site Tamper AlarmsVCR Alarms Alarm Stack Stepping Through the Alarm Stack Clearing AN Alarm Clearing AN Alarm Rev. a HMXMU001056 03/16/05 Setting a NEW Camera View PTZ Preset Position Chapter Other Keyboard FunctionsFast Camera Selection Setting a NEW Camera View PTZ Preset Position Recalling a Camera View PTZ Preset Position Camera PTZ FLASHBACK Selecting AN Alternate Camera Hiding Displayed Text Revealing SMARTEXT Revealing SMARTEXT Chapter Text Channel Menu System What is the Text Channel Menu SYSTEM?Accessing the Menu System Exiting the Menu System Making Selections from the Menu Operator1 SIGN-ON Keyboard OperatorsKeyboard Operator Keyboard Operator List Sign On Confirmed SIGN-OFF Keyboard OperatorsSIGN-ON Confirmed Sign-OFF Operator Change PIN Number Change PIN Confirm New PIN and Press Enter Chapter Message Prompts IntroductionSelections Liveupdate Begin Liveupdate Completed Scan Tour paused Message Prompt Explanation End of tourTour halted Set tour PAN-TILT Control VCR Control Other Control User Macros General Errors LicxxdaysleftLicexpired Keyboard Fail Network Fail # Chapter System Features Real Time Clock RTCMonitor Text Display Black Pause Text Display TIME-OUTMonitor Blanking Post-Text Monitor Access System Access by Operators Settling Conflicts In Monitor Access Prioritizing Operators Keyboard TIME-OUT Auto Sign OFFCamera Failed Detection Low level video Chapter Troubleshooting Honeywell Video Systems Head Office Eileen Way