Copy messages | HP 1240 specification

chapter 8

message	solution

Can’t print fax.	An incorrect paper size is loaded in the paper tray.
Wrong paper	The HP Fax can only print faxes on letter, A4, or legal paper. If another
detected. Replace	paper size is loaded in the paper tray, the HP Fax will not be able to
paper. Press OK to	print the received fax. Load letter, A4, or legal paper, and then press
continue.	OK to print the fax.

copy messages

message	solution
Copy cancelled.	• The paper tray does not have enough paper.
	Make sure the paper tray is loaded and the HP Fax is on an even
	surface. Restart your copy job.
	• The rear cleanout door is loose.
	Make sure the rear cleanout door is fully attached, as shown
	below. Restart your copy job.

troubleshooting

	• The HP Fax has a paper jam.
	Clear the paper jam and replace the rear cleanout door. Restart
	your copy job.
	For more information, see paper jams on page 97.

Custom size XX%	You entered a custom percentage size that is outside the maximum and
maximum.	minimum allowed.
Custom size XX%	Enter a new percentage that does not exceed the limits specified in the
Custom size XX%	error message.
minimum.

Maximum number of	You have requested too many copies.
copies is XX.	Enter a number of copies less than the maximum specified in the
	message on the front panel display.

Can’t make copy.	An incorrect paper size is loaded in the paper tray.
Can’t copy to small	The HP Fax can only copy on letter, A4, or legal paper. If another paper
paper size. Press OK	size is loaded in the paper tray, the HP Fax will not be able to make a
to continue.	copy. Load letter, A4, or legal paper, and then make your copy.

112	hp fax 1240 series

Image 122

HP 1240 manual Copy messages

Contents

Hp fax Series User guide Page Hp fax 1240 series Page Contents Use the copy features Order supplies Troubleshooting information Index Contents Hp fax overview Get startedGet help Help Description Feature Purpose Hp fax at a glance Front panel overview FeatureRear cleanout door Line port Feature Menu overview Get started Open and close the hp fax on Load paper and load originalsOpen and close the hp fax Open and close the paper tray Open and close the document feeder tray and document catcher Papers Recommended papers on Papers to avoid on Paper types Recommended papersPapers to avoid Paper sizes Load paper Load papers Set the paper type Paper type settingsPaper Front panel setting Load other types of paper in the paper tray Set the paper type Paper size setting for copyingSet the paper size Paper size setting for receiving a fax Avoid jams Load originals Load originals & paper Use the fax features Enable fax confirmation Send a fax Press Start Black Send a basic faxSend a color original or photo fax Press Start Color Schedule a fax Send a fax using speed dialsSend a fax using redial Press Start Black or Start Color See set the date and time on Cancel a scheduled faxSend a fax from memory To send a fax from memory using the fax button Send a fax using monitor dialingTo send a fax from memory using the scan & fax button Press Scan & Fax To send a fax manually using the handset To send a fax using monitor dialing from the front panelTo send a fax using monitor dialing from the handset Send a fax manually from a telephone To send a fax manually from a connected phone Set the answer modeTo change the answer mode from the front panel Answering on If the call is a fax call, the HP Fax will Ring pattern distinctive ringing on Receive a fax Set the number of rings before answering Receive a fax manually using the handset Receive a fax manually from a phone Receive a fax manually from the front panel Poll to receive a fax Use the handset Answer incoming calls using the handsetMake phone calls using the handset Adjust the handset volume Receive faxes using the handsetSend faxes using the handset Set the fax header Enter text Enter a phone number Generate reports automatically Available description symbolsPrint reports Automatic Reports Setup Generate reports manually Set up speed dialing Create individual speed-dial entries Update speed-dial entries Add group speed-dial entries Delete speed-dial entries Change fax resolution and lighter/darker settingsChange the fax resolution Change lighter/darker setting Set new defaults Set fax options Set the date and time Set tone or pulse dialing Adjust the ring volumeSet the paper size for received faxes Forward faxes to another number Adjust the phone line monitor volumeEdit or cancel fax forwarding Change the answer ring pattern distinctive ringing Redial a busy or unanswered number automatically Set automatic reduction for incoming faxes Set the fax speed Use error correction modeFax speed setting Use caller ID Block junk fax numbers To delete junk fax numbers Set backup fax receptionTo add junk fax numbers Set the country and language Reprint the faxes in memoryStop faxing Fax Overview Use the copy featuresUse the copy features from the front panel Change default copy settings Increase copy speed or quality Copy a two-page black-and-white document Press Start Color or Start Black Make multiple copies of the same originalCopy a washed-out original Reduce or enlarge Copy a legal-size document onto letter paper Copy a full Copy a document that has been faxed several times Enhance light areas of your copy Enhance the colors of your original Stop copying Copy Order print cartridges Order suppliesOrder media Order other supplies Country/region Number for ordering Clean the glass Maintain your hp fax Clean the white strip Print cartridge information Clean the exteriorWork with print cartridges Press Setup Print a self-test report Handle the print cartridges Replace the print cartridges Print carriage moves into view Maintain To align the print cartridges from the front panel Clean the print cartridgesAlign the print cartridges Clean the print cartridge contacts Restore factory defaults Replace the telephone cord Set the prompt delay time Set the scroll speed Self-maintenance sounds Set the language and country/region Fax setup Faxing from a DSL line How to tell if the following instructions apply to you Faxing with a PBX phone system or an Isdn line How to choose the right fax setup for your office Yes, I have a voice mail service Select your fax setup case from this table Case a separate fax line no voice calls received How your hp fax will answer fax calls How your hp fax will answer fax calls Case C shared voice/fax line Case D fax line shared with PC modem no voice calls received Case E shared voice/fax line with PC modem Case F shared voice/fax line with answering machine How your hp fax will answer fax calls Fax setup How your hp fax will answer fax calls How to answer fax calls manually Case H shared voice/fax line with voice mail Case I shared voice/fax line with PC modem and voice mail How to answer fax calls manually Status lights Troubleshooting informationInstallation troubleshooting on Paper jams on Installation troubleshooting Problem Possible cause and solution Cartridges on Strip is turned on Paper jams See clean the print cartridge contacts on Print cartridge problemsCartridges on page 70 and clean the print cartridges on See print a self-test report on Or Start Color Copy problemsThen press Start Black or Start Color Print cartridges. See work with print cartridges on Power outlet. Press the On button to turn on the HP Fax Paper type is not suitable for the HP Fax. For information Then try copying again Fax problems Faxes in memory on 105 Such as a PC modem or an answering machine. For more Your office on Fax manually from a phone on Distinctive ringing on Fax using monitor dialing on page 22 or send a fax manuallyRings. For information, see change the answer ring pattern From a telephone on Print cartridge messages Message Solution Front panel messages Alignment messages Message SolutionMessage Solutions Fax messages Message Solution No color fax. Fax Copy messages General status messages Automatic document feeder messages Severe error messagesError message Solution Correction mode on Fax log error codesError code Error definition 116 Paper-tray capacities Paper specificationsTechnical information Automatic document feeder paper capacity Print margin specifications Fax specificationsPhysical specifications Paper sizes Environmental product stewardship program Power specificationsEnvironmental specifications Plastics Material safety data sheetsPaper use Recycling program Regulatory notices Regulatory model identification number FCC statement 122 123 Declaration of conformity EMC Hp customer support Hp fax 1240 series supportGet support and other information from the Internet Call in the U.S Call in Canada Prepare your hp fax for shipment 128 Warranty service Warranty informationDuration of limited warranty Warranty upgrades Extent of limited warranty Returning your hp fax for serviceHewlett-packard limited global warranty statement Local law Limitations of warrantyLimitations of liability 132 Index Numerics 111 123 136 Page Q5621-90108