Ciprico 4105 Series user manual How to Return the Product, Repaired Parts and Return Shipment

MediaVault 4105 User Manual

How to Return the Product

Follow these guidelines for returning the MV 4105 to Ciprico Inc.

•Use the original shipping carton and packaging.

•Package the MV 4105 as carefully as possible. (The product might be damaged, but still reparable).

•Use a form or sheet of paper to describe the product’s problem(s).

•On the shipping label, include an “Attention:” line, with the approved RMA number.

•Include a copy of the original invoice in the carton.

The customer is responsible for the cost of insuring and shipping the MV 4105 to Ciprico Inc. Damage that is incurred due to improper packaging and/or transportation is not covered under the Ciprico Inc. Limited Warranty.

Repaired Parts and Return Shipment

When repairing the returned MV 4105 Ciprico Inc. might replace defective or damaged parts with new or reconditioned parts. Ciprico Inc. might replace the entire product with a new or reconditioned product.

In the event of a replacement, the replacement unit will be under warranty for the remainder of the original warranty term from date of purchase, or 30 days, whichever is longer.

The customer is responsible for prepayment of shipping costs, when returning the defective or damaged product.

MV 4105_Ciprico Inc. D-7