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Ciprico 4105 Series user manual In this chapter, Problem Solving Issues & Answers

Models: 4105 Series

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Chapter 7 Problem Solving

In this chapter...
Problem Solving Issues & Answers	7-2
Frequently Asked Questions (FAQs)	7-5

MV 4105_Ciprico Inc.

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Ciprico 4105 Series user manual In this chapter, Problem Solving Issues & Answers, Frequently Asked Questions FAQs

Contents

User Manual Media Vault 4105 SeriesChanges CopyrightTrademarks Recommendations Contact Information Document Change History JanuaryTable of Contents Chapter 5 - Operations Limited Warranty D-2 Glossary Index MediaVault 4105 User ManualSafety MV 4105 before attempting any maintenance or cleaning Safety DefinitionsSafety Precautions WARNING Do not expose the MV 4105 to any liquidsWARNING To avoid a risk of fire and electric shock, make sure that existing wiring is in good condition and that the wire is not undersized. Do not operate the MV 4105 with damaged or substandard wiring Important Safety Considerations TABLE 1-1. Safety ConsiderationsSafety Warning Label Invisible Laser Radiation WarningImportant Safety Considerations French and German Languages Les Considérations importantes de SûretéWichtige Sicherheitsberücksichtigungen Electrostatic Discharge ESD Protecting Equipment and DataBacking Up Data First Aid Electrical Shock Who Should Use This Manual Chapter 2 IntroductionAbout the MV TABLE 2-1. Features of the MV MV 4105 FeaturesAbout the MV Who Should Use This Manual Unpacking Chapter 3 Getting StartedChecking the Package Contents InspectionUnpacking Checking the Package Contents Inspection DIAG - Diagnostic Port Chapter 4 InstallationHardware Installation and Configuration Compatible Fibre Channel Host AdaptorsFIGURE 4-1. MV 4105, Showing Its Carrying Handles Hardware Installation and ConfigurationCarrying handles TABLE 4-4. Compatible 2 Gb Fibre Channel Host Adaptors Compatible Fibre Channel Host AdaptorsTABLE 4-3. Recommended 4Gb Fibre Channel Host Adaptors To Install the SFP and Connect the LC Duplex Optical Cable Fibre Channel ConnectionsFIGURE 4-3. The Tips of the LC Duplex Cable FIGURE 4-4. LC Duplex Cable Being Inserted into the SFP at FC Port Daisy Chaining Hub DescriptionFC Port Hub ConfigurationsFIGURE 4-6. Hub Configuration - No Daisy Chain FC PortMediaVault 4105 Host Computer MediaVault 4105MediaVault 4105 FC PortDIAG - Diagnostic Port Editing System RequirementsAudible Alarm Unit Power-Up SequenceLED Power-On Sequence Chapter 5 OperationsTABLE 5-1. Operational Functions for the MV Operational FunctionsThe operational functions for the MV 4105 are indicated on Table Front Panel Components Power RAID D1 - D5 4Gb 2Gb ServiceComponents FIGURE 5-1. Front Panel ComponentsTABLE 5-2. Description of the Front Panel Components Rear Panel Components Fan Power Supply ReceptacleHub LEDs FC Port DIAG MODE SET Power On/Off MODE SELECTSee “Fibre Channel Connections” in Chapter 4, Installation TABLE 5-3. Rear Panel ComponentsUnit Power-Up Sequence LED Power-On SequenceMode RAID Type Functions TABLE 5-5. Mode RAID Type FunctionsTABLE 5-5. Mode RAID Type Functions TABLE 5-5. Mode RAID Type Functions ReservedIMPORTANT Consult the “RAID Compatibility” section in Appendix A, Specifications, to ensure proper operationsChanging the Mode Mode Change Procedure Mode Set Button Corrective actions should be applied to fix the problem Audible AlarmThe MV 4105 sounds an alarm when there is a problem with a drive TABLE 5-7. Audible Alarm Beeps and ToneMacintosh with OS 10.4.x Partitioning/Formatting Chapter 6 ConfigurationFormatting and Partitioning Windows 2000/2003/XP Partitioning/FormattingFormatting and Partitioning ConfigurationMacintosh with OS 10.4.x Partitioning/Formatting Launching the Apple Disk Utility ProgramMediaVault 4105 User Manual Page Preparing a Single MV 4105 non-striping MediaVault 4105 User ManualIMPORTANT Do not choose “Use Current” NOTE For some versions of Mac OS/X, the screen contains aMediaVault 4105 User Manual Page Preparing a Pair of MV 4105 Units Striping FIGURE 6-8. Disk Insertion Warning for Unformatted MV 4105 Units4. Click on the upper CIPRICO FC-RAID icon MediaVault 4105 User Manual 8. At the “RAID Set Name” field, name the volume MediaVault 4105 User Manual displays icons similar to the ones shown in this example. See Figure Setup Procedure for Unstriped or Striped Volumes Windows 2000/2003/XP Partitioning/FormattingFIGURE 6-15. Initialize and Convert Disk Wizard Screen 4. At the Initialize and Convert Disk Wizard - Select Disks to Initialize screen, make sure the Disk 1 and Disk 2 checkboxes are checked. Click NEXT . See Figure Page FIGURE 6-19. Computer Management - Disk Management Screen MediaVault 4105 User Manual9. The New Volume Wizard screen appears. Click NEXT. See Figure FIGURE 6-21. New Volume Wizard ScreenMediaVault 4105 User Manual Procedure for Unstriped Volumes OnlyFIGURE 6-22. New Volume Wizard - Select Volume Type Screen FIGURE 6-23. New Volume Wizard - Select Disks Screen FIGURE 6-24. New Volume Wizard - Assign Drive Letters or Path ScreenFIGURE 6-25. New Volume Wizard - Format Volume Screen MediaVault 4105 User ManualPage 6. The Computer Management screen appears. It shows the settings of “New Volume E” for Disk 1. See Figure Procedure for Striped Volumes Only MediaVault 4105 User Manual FIGURE 6-30. New Volume Wizard - Assign Drive Letters or Path Screen FIGURE 6-31. New Volume Wizard - Format Volume Screen MediaVault 4105 User ManualPage MediaVault 4105 User Manual NOTE Prior to performing step 8, obtain the WinLDM utility from the 12. Reboot the computer FIGURE 6-37. Format E Warning Dialog Box 17. The Format E warning dialog box appears. Click OK. See FigureFIGURE 6-36. Format E Screen 18. The Computer Management screen appears. Click DISK Frequently Asked Questions FAQs Chapter 7 Problem SolvingProblem Solving Issues & Answers In this chapterProblem Solving Issues & Answers TABLE 7-1. Problems, Likely Causes, and Recommended SolutionsTABLE 7-1. Problems, Likely Causes, and Recommended Solutions Recommended Solutions Problem SolvingIssue/Problem Lost VolumeMediaVault 4105 User Manual Frequently Asked Questions FAQsTABLE 7-2. Frequently Asked Questions TABLE 7-2. Frequently Asked Questions Problem SolvingTABLE 7-2. Frequently Asked Questions MediaVault 4105 User ManualIn this chapter Chapter 8 MaintenanceDisk Drive Module Replacement Remove the Front PanelDisk Drive Module Replacement Power-Off the Host Computer and MediaVault UnitRemove the Front Panel Remove the Disk Drive Module Install and Rebuild a Disk Drive Module For Disk Drive Modules in RAID 0 ModeFor Disk Drive Modules in RAID 3 Mode 10. Power-up the array 11. Power-up the host computer Video Resolution Data Product InformationSpecifications APPENDIX ASpecifications TABLE A-1. Specifications for the MVModel Numbering MV4FaRXbbbbcDefTABLE A-3. Video Resolution vs. Hours per Terabyte Video Resolution DataTABLE A-2. Video Resolution Data Rates TABLE A-4. Compatibility by Mode and Partition RAID CompatibilityFor Macintosh Operating Systems For Windows 2000/2003/XP Operating Systems TABLE A-5. Compatibility by Mode and PartitionFCC Compliance Statement Compliance StatementsAPPENDIX B Industry Canada Compliance StatementFCC Compliance Statement LINFORMATION DE CONFORMITE DE LA CE Industry Canada Compliance StatementCE Compliance Information CE-BEFOLGUNGINFORMATIONENEuropean Union Compliance Statement European Standard EN55022 1998 Class B European Standard EN50081-1APPENDIX C UpdatesFirmware Updates Firmware Updates Limited Warranty and Return Parts Policy APPENDIX DLimited Warranty Disclaimers of Warranty and Limitations of Remedy Inspection and AcceptanceAdvanced Replacement Option Customer Responsibilities for MV 4105 Usage and DamageReturn Parts Policy What Items to Return How to Return the Product Repaired Parts and Return ShipmentFabric Switch Zoning Techniques Fabric Switch ZoningFabric Switch Zoning APPENDIX EBackground Information Fabric Switch ZoningFabric Switch Zoning Techniques ExampleExample SAN Software ExamplesExample Example NOTE Three licenses for SAN software are needed, one for each host ExampleCombinations of Hosts, Channels and Arrays MediaVault 4105 User Manual Glossary TABLE G-1. Acronyms or TerminologyAcronym or TABLE G-1. Acronyms or TerminologyGlossary Acronym DescriptionIndex 6-10 6-27 T 6-167003 W. Lake Street, Suite Ciprico IncPhone St. Louis Park, MN 55426 USA