Contents
 Identifying and Removing Computer Viruses
 Surfing the Internet
 Saving Energy with Sleep and Power Management
 Understanding Your Service and Support Options
 Safety and Comfort
Troubleshooting Guide
 Vii
 Government Approvals
Viii
 Glossary Index
13-9
 Table of Contents
 Text Conventions
Using this Guide
 Glossary
Troubleshooting
Special Messages
Locating Help
 Comments about this Guide
Understanding Your Service and Support Options
 4Using this Guide
 Introducing Your Internet PC
Using the TouchPad
Setting the Tapping and Double-Tapping Feature
 Setting the Edge Motion Feature
 Identifying Your Storage Drives
Using Your Diskette Drive
 Securing Your Mobile Internet PC
Using the Security Slot
Identifying Your Hard Drive Size
 Move to Set Supervisor Password. Press the Enter key
Setting a Power-On Password
 Removing a Power-On Password
 Inserting a Disc
Using Your CD or DVD Drive
Inserting and Removing a Disc
 Manually Ejecting a Disc
Removing a Disc
 Go to Select CD Disc
Playing an Audio CD
Playing a non DVD Video CD
 4Using Your CD or DVD Drive
 Changing a Region Setting
Using a Regionalized DVD
Identifying Your Region Setting
 Play Settings
 Hiding the Taskbar
Display Options
Viewing and Hiding the DVD Player Panel
Enlarging and Reducing the View
 Display and Parental Controls
On-Screen Control Buttons
 Button Title Description
 10Using Your CD or DVD Drive
 Recognizing a Computer Virus
Using McAfee Anti-Virus Software
Identifying and Removing Computer Viruses
 Scanning for Viruses
 Creating an Anti-Virus Emergency Diskette
 Using an Anti-Virus Emergency Diskette
 Keeping Your Anti-Virus Software Current
 6Identifying and Removing Computer Viruses
 Windows desktop is the basic
Introducing Microsoft Windows
Customizing the Windows Desktop
 Selecting a Background
Arranging Icons
 Adding a Screen Saver
 Microsoft Windows Starts Here available on select models
Finding Help
Windows Help
 Click Find Now
Searching for Files
Creating New Folders
 Deleting Files and Folders
Creating Shortcuts
 Using Microsoft Windows Accessories
 Installing Software from a CD or Diskette
Installing Additional Software
 Installing a Downloaded Program File
 10Introducing Microsoft Windows
 Internet Addresses URLs
Surfing the Internet
 Understanding the World Wide Web
Choosing an Internet Service Provider
 Microsoft Internet Explorer
Using a Web Browser
 Surfing Tips
Accessing a Search Engine
 Using a Search Engine
 6Surfing the Internet
 Sending and Receiving Faxes
Setting Up RingCentral Fax
 Receiving a Fax
Sending a Fax
 Sending and Receiving Faxes
 Sleep and Hibernation Functions
Saving Energy with Sleep and Power Management
Standby Time-Out Default
What are Sleep and Hibernation?
 Sleep and Hibernation Functions
Importance of Hibernation Mode
Manual Press Power ›
Time-Out Default If your
 Click Control Panel
Adjusting Power Settings
Putting Your Computer into Sleep Mode
Resuming from Sleep or Hibernation Mode
 Power Schemes Tab
 Turning Off Sleep Mode
Alarms Tab
 Changing Your Power Management Settings in DOS
 Restarting Your Computer After a Power Failure
Recovering from a Loss of Electrical Power
Power Surges and Sags
Using a Surge Suppressor
 Electrical Storms
Creating a Personal Power Scheme
Click the Power Management æ icon
 Battery Gauges
Battery Overview
Battery Power
Battery Operating Time
 Recycling the Battery
Storing the Battery
 Calibrating the Battery
 From the Running on Batteries column
Battery
 Maximizing Battery Operating Time
 Correcting a Low Battery Condition
 Cleaning Your Internet PC
Cleaning Your Internet PC
 Click System Tools, then choose Maintenance Wizard
Using System Maintenance Features
Backing Up Your System Using SystemSave
 Compaq Support Tools
Understanding Your Service and Support Options
Compaq Support
10-1
 10-2Understanding Your Service and Support Options
 10-3
Using Compaq Diagnostics
Compaq Diagnostics
 Select Interactive Mode or Unattended Mode
Testing Equipment
 10-5
System Record
 Overview
Compaq Service Connection
Turning Compaq Service Connection On and Off
Select Shutdown Compaq Service Connection
 10-7
How it Works
 Internet Support
 10-9
QuickRestore
Full Restore
QuickRestore
 10-10Understanding Your Service and Support Options
System Restore
 Selective Restore
 Increasing the Size of the SystemSave Partition
SystemSave
 Creating a QuickRestore Emergency Recovery Boot Diskette
 Using the QuickRestore Emergency Recovery Boot Diskette
 Drivers
Installing Drivers for New Hardware
Reinstalling Deleted Drivers
 10-16Understanding Your Service and Support Options
 11-1
Troubleshooting Guide
Helpful Hints
Understanding This Guide
 Audio
 Battery
 CD or DVD
 Diskette drive is
Not reading drive
Abort, Retry, Fail?
Message appears
 Diskette My Computer G icon
Diskette using Disk Copy
Cannot save
Information to
 Copying files to
Cannot eject
Is displayed when
 Display
 Games
Fax Modem
 Displayed
Hard drive error
Hard Drive
Message is
 Buttons do not
Internet
Cannot connect to
Internet
 Keyboard or TouchPad
 Different location
Defaults option
Keyboard or TouchPad
Cursor jumps to a
 Insufficient memory
Memory
Tap to click option
 PC Cards
Power
 To have locked up
Internet PC will not
Turn on
Internet PC appears
 Power
Contacting a Compaq Authorized Service Provider
 11-18Troubleshooting Guide
 12-1
Safety and Comfort
 Important Choices
Take Action for Safety and Comfort
Promoting a Safe and Comfortable Work Environment
 Relax
Adjust
Key Principles
Move
 Vary Your Posture
Finding Your Comfort Zone
Range of Positions
Remember
 12-5
Organizing Your Adjustments
Different Tasks, Different Postures
 Providing Enough Leg Room
Feet, Knees, and Legs
 12-7
Back
Getting comfortable
 Dont Anchor Your Wrists
Forearms, Wrists, and Hands
 Split Keyboards
Shoulders and Elbows
Checking Elbow Height
12-9
 Having Your Eyes Examined
Cleaning Your Monitor and Glasses
Eyes
Resting Your Eyes
 Positioning the Monitor
Adjusting the Monitor Height
Arranging Your Work Area
Monitor
 Eye Height
Adjusting Monitor Height for Bifocal and Trifocal Users
Adjusting Brightness and Contrast
Tilting the Monitor
 Eliminating Glare
Keyboard and Pointing Device
Eliminating Glare and Reflections on Your Monitor
Positioning the Keyboard
 Aligning the Mouse and Keyboard
Adjusting the Keyboard Height and Slope
Using a Keyboard Tray Comfortably
 For Pauses Only
Using Arm Supports
Using a Palm Rest
Arm Supports and a Palm Rest
 Minimizing Your Reach
Using a Document Holder
Papers and Books
 Phone
 Seeking Comfort
Using a Notebook Computer
Working in Comfort
On the Road
 Reaching for Keys and Key Combinations
Typing Style
Being Inventive
Transporting the Computer
 Hunt-and-Peck Typing
Keep it Light
 Pointing Style
Adjusting Software Controls
Clean Frequently
 Pointing Comfort
Using a Keyboard on a Sofa
Switch Hands
Aligning Forearms, Wrists, and Hands
 Even on a sofa
Taking Breaks and Varying Your Tasks
Take Breaks
 Breathe deeply
Vary Your Tasks
Reduce Sources of Stress
Try it and see
 Cultivating Health and Fitness
Monitoring Your Health Habits and Exercise
Monitoring Personal Tolerance Levels and Limits
 Be Inventive
Organizing Your Adjustments
From the Ground Up
From the Top Down
 Shoulders, Arms, Wrists, and Hands
Self-Check
Seated Position
 12-28Safety and Comfort
 Monitor
 Double-Check
General Prevention
 Introduction
Electrical and Mechanical Safety Information
Product Safety Policy and General Practice
 Safety Standards
Installation Requirements
 Damage Requiring Service
General Precautions for Compaq Products
 Water and Moisture
Mounting Accessories
Servicing
Ventilation
 Internal Battery
Power Sources
Accessibility
Voltage Select Switch
 Overloading
Power Cords
Protective Attachment Plug
Extension Cord
 Options and Upgrades
Cleaning
Replacement Parts
Safety Check
 Safety Interlocks and Enclosures
Precautions for Portable Computer Products
Precautions for Server and Network Products
 Floor Standing Products
Accessories and Options
Hot-Pluggable Power Supplies
Products with Casters
 External Television Antenna Grounding
Compatibility
 Lightning Protection
Power Lines
 Antenna Grounding
 Safety and Comfort
 Compliance with International Regulations
Precautions for Products with Laser Devices
Laser Safety Warnings
Compliance with Cdrh Regulations
 Laser Product Label
Laser Information
 Human Factors and Ergonomics Society
National Institute for Occupational Safety and Health Niosh
For More Information
American National Standards Institute
 TCO Information Center
National Safety Council Library
Occupational Safety and Health Administration Osha
International Standards Organization ISO
 12-48Safety and Comfort
 13-1
Government Approvals
European Union Notice
 Cables
Federal Communications Commission Notice
Modifications
 13-3
Canadian Notice
Avis Canadien
Japanese Notice
 Regulations Governing the Use of Modems
Telecom Network Approvals
 13-5
Ringer Equivalence Number REN
 Canadian Regulations Governing the Use of Modems
Telephone Consumer Protection Act
 13-7
Babt Users Notice
SupraExpress 56i Pro Global Modem Desktop Products Only
Telephone Network Connection
 13-8Government Approvals
 13-9
Auto Dialing with the Modem
 Wahlsperre
Benutzerhinweise für besondere Bestimmungen in Österreich
Benutzerhinweise für besondere Bestimmungen in Deutschland
Hinweis für die Benutzung in Österreich
 Speciale gebruiksinstructies voor Nederland
Brugerinstruktioner i overensstemmelse med danske krav
 Uppringningskod P och T
Användarinstruktioner i överensstämmelse med svenska krav
New Zealand Modem Statements
 Government Approvals
 Batteries
Safety
 Cdrh Regulations
Power Cords
Laser Assemblies
 Laser Information
 Mobile Products German Ergonomics Notice
Using the Computer
German Ergonomics Notice
 No.Components
Locating the Regulatory Compliance Markings Labels
 Manufacturing Site
 Energy Compliance
 Glossary-1
Glossary
 Glossary-2
 Glossary-3
 Device driver See driver
Glossary-4
 Glossary-5
 Full duplex See duplex
Glossary-6
 Glossary-7
 Glossary-8
 Glossary-9
 Glossary-10
 Glossary-11
 Glossary-12
 Glossary-13
 Read-only memory ROM See memory
Random access memory RAM See memory
Glossary-14
 Glossary-15
 Virtual memory See memory
Glossary-16
Universal Resource Locator URL See Uniform Resource Locator
 Glossary-17
 Glossary-18
 Index-1
Index
 Index-2
 Index-3
 Index-4