Contents
 Identifying and Removing Computer Viruses
 Surfing the Internet
 Saving Energy with Sleep and Power Management
 Understanding Your Service and Support Options
 Safety and Comfort
Troubleshooting Guide
 Vii
 Government Approvals
Viii
 Glossary Index
13-9
 Table of Contents
 Text Conventions
Using this Guide
 Special Messages
Troubleshooting
Locating Help
Glossary
 Comments about this Guide
Understanding Your Service and Support Options
 4Using this Guide
 Setting the Tapping and Double-Tapping Feature
Using the TouchPad
Introducing Your Internet PC
 Setting the Edge Motion Feature
 Identifying Your Storage Drives
Using Your Diskette Drive
 Identifying Your Hard Drive Size
Using the Security Slot
Securing Your Mobile Internet PC
 Move to Set Supervisor Password. Press the Enter key
Setting a Power-On Password
 Removing a Power-On Password
 Inserting and Removing a Disc
Using Your CD or DVD Drive
Inserting a Disc
 Manually Ejecting a Disc
Removing a Disc
 Playing a non DVD Video CD
Playing an Audio CD
Go to Select CD Disc
 4Using Your CD or DVD Drive
 Identifying Your Region Setting
Using a Regionalized DVD
Changing a Region Setting
 Play Settings
 Viewing and Hiding the DVD Player Panel
Display Options
Enlarging and Reducing the View
Hiding the Taskbar
 Display and Parental Controls
On-Screen Control Buttons
 Button Title Description
 10Using Your CD or DVD Drive
 Identifying and Removing Computer Viruses
Using McAfee Anti-Virus Software
Recognizing a Computer Virus
 Scanning for Viruses
 Creating an Anti-Virus Emergency Diskette
 Using an Anti-Virus Emergency Diskette
 Keeping Your Anti-Virus Software Current
 6Identifying and Removing Computer Viruses
 Customizing the Windows Desktop
Introducing Microsoft Windows
Windows desktop is the basic
 Selecting a Background
Arranging Icons
 Adding a Screen Saver
 Windows Help
Finding Help
Microsoft Windows Starts Here available on select models
 Creating New Folders
Searching for Files
Click Find Now
 Deleting Files and Folders
Creating Shortcuts
 Using Microsoft Windows Accessories
 Installing Software from a CD or Diskette
Installing Additional Software
 Installing a Downloaded Program File
 10Introducing Microsoft Windows
 Internet Addresses URLs
Surfing the Internet
 Understanding the World Wide Web
Choosing an Internet Service Provider
 Microsoft Internet Explorer
Using a Web Browser
 Surfing Tips
Accessing a Search Engine
 Using a Search Engine
 6Surfing the Internet
 Sending and Receiving Faxes
Setting Up RingCentral Fax
 Receiving a Fax
Sending a Fax
 Sending and Receiving Faxes
 Standby Time-Out Default
Saving Energy with Sleep and Power Management
What are Sleep and Hibernation?
Sleep and Hibernation Functions
 Manual Press Power ›
Importance of Hibernation Mode
Time-Out Default If your
Sleep and Hibernation Functions
 Putting Your Computer into Sleep Mode
Adjusting Power Settings
Resuming from Sleep or Hibernation Mode
Click Control Panel
 Power Schemes Tab
 Turning Off Sleep Mode
Alarms Tab
 Changing Your Power Management Settings in DOS
 Power Surges and Sags
Recovering from a Loss of Electrical Power
Using a Surge Suppressor
Restarting Your Computer After a Power Failure
 Click the Power Management æ icon
Creating a Personal Power Scheme
Electrical Storms
 Battery Power
Battery Overview
Battery Operating Time
Battery Gauges
 Recycling the Battery
Storing the Battery
 Calibrating the Battery
 From the Running on Batteries column
Battery
 Maximizing Battery Operating Time
 Correcting a Low Battery Condition
 Cleaning Your Internet PC
Cleaning Your Internet PC
 Backing Up Your System Using SystemSave
Using System Maintenance Features
Click System Tools, then choose Maintenance Wizard
 Compaq Support
Understanding Your Service and Support Options
10-1
Compaq Support Tools
 10-2Understanding Your Service and Support Options
 Compaq Diagnostics
Using Compaq Diagnostics
10-3
 Select Interactive Mode or Unattended Mode
Testing Equipment
 10-5
System Record
 Turning Compaq Service Connection On and Off
Compaq Service Connection
Select Shutdown Compaq Service Connection
Overview
 10-7
How it Works
 Internet Support
 Full Restore
QuickRestore
QuickRestore
10-9
 10-10Understanding Your Service and Support Options
System Restore
 Selective Restore
 Increasing the Size of the SystemSave Partition
SystemSave
 Creating a QuickRestore Emergency Recovery Boot Diskette
 Using the QuickRestore Emergency Recovery Boot Diskette
 Reinstalling Deleted Drivers
Installing Drivers for New Hardware
Drivers
 10-16Understanding Your Service and Support Options
 Helpful Hints
Troubleshooting Guide
Understanding This Guide
11-1
 Audio
 Battery
 CD or DVD
 Abort, Retry, Fail?
Not reading drive
Message appears
Diskette drive is
 Cannot save
Diskette using Disk Copy
Information to
Diskette My Computer G icon
 Is displayed when
Cannot eject
Copying files to
 Display
 Games
Fax Modem
 Hard Drive
Hard drive error
Message is
Displayed
 Cannot connect to
Internet
Internet
Buttons do not
 Keyboard or TouchPad
 Keyboard or TouchPad
Defaults option
Cursor jumps to a
Different location
 Tap to click option
Memory
Insufficient memory
 PC Cards
Power
 Turn on
Internet PC will not
Internet PC appears
To have locked up
 Power
Contacting a Compaq Authorized Service Provider
 11-18Troubleshooting Guide
 12-1
Safety and Comfort
 Promoting a Safe and Comfortable Work Environment
Take Action for Safety and Comfort
Important Choices
 Key Principles
Adjust
Move
Relax
 Range of Positions
Finding Your Comfort Zone
Remember
Vary Your Posture
 Different Tasks, Different Postures
Organizing Your Adjustments
12-5
 Providing Enough Leg Room
Feet, Knees, and Legs
 Getting comfortable
Back
12-7
 Dont Anchor Your Wrists
Forearms, Wrists, and Hands
 Checking Elbow Height
Shoulders and Elbows
12-9
Split Keyboards
 Eyes
Cleaning Your Monitor and Glasses
Resting Your Eyes
Having Your Eyes Examined
 Arranging Your Work Area
Adjusting the Monitor Height
Monitor
Positioning the Monitor
 Adjusting Brightness and Contrast
Adjusting Monitor Height for Bifocal and Trifocal Users
Tilting the Monitor
Eye Height
 Eliminating Glare and Reflections on Your Monitor
Keyboard and Pointing Device
Positioning the Keyboard
Eliminating Glare
 Using a Keyboard Tray Comfortably
Adjusting the Keyboard Height and Slope
Aligning the Mouse and Keyboard
 Using a Palm Rest
Using Arm Supports
Arm Supports and a Palm Rest
For Pauses Only
 Papers and Books
Using a Document Holder
Minimizing Your Reach
 Phone
 Working in Comfort
Using a Notebook Computer
On the Road
Seeking Comfort
 Being Inventive
Typing Style
Transporting the Computer
Reaching for Keys and Key Combinations
 Hunt-and-Peck Typing
Keep it Light
 Clean Frequently
Adjusting Software Controls
Pointing Style
 Switch Hands
Using a Keyboard on a Sofa
Aligning Forearms, Wrists, and Hands
Pointing Comfort
 Take Breaks
Taking Breaks and Varying Your Tasks
Even on a sofa
 Reduce Sources of Stress
Vary Your Tasks
Try it and see
Breathe deeply
 Monitoring Personal Tolerance Levels and Limits
Monitoring Your Health Habits and Exercise
Cultivating Health and Fitness
 From the Ground Up
Organizing Your Adjustments
From the Top Down
Be Inventive
 Seated Position
Self-Check
Shoulders, Arms, Wrists, and Hands
 12-28Safety and Comfort
 Monitor
 Double-Check
General Prevention
 Product Safety Policy and General Practice
Electrical and Mechanical Safety Information
Introduction
 Safety Standards
Installation Requirements
 Damage Requiring Service
General Precautions for Compaq Products
 Servicing
Mounting Accessories
Ventilation
Water and Moisture
 Accessibility
Power Sources
Voltage Select Switch
Internal Battery
 Protective Attachment Plug
Power Cords
Extension Cord
Overloading
 Replacement Parts
Cleaning
Safety Check
Options and Upgrades
 Precautions for Server and Network Products
Precautions for Portable Computer Products
Safety Interlocks and Enclosures
 Hot-Pluggable Power Supplies
Accessories and Options
Products with Casters
Floor Standing Products
 External Television Antenna Grounding
Compatibility
 Lightning Protection
Power Lines
 Antenna Grounding
 Safety and Comfort
 Laser Safety Warnings
Precautions for Products with Laser Devices
Compliance with Cdrh Regulations
Compliance with International Regulations
 Laser Product Label
Laser Information
 For More Information
National Institute for Occupational Safety and Health Niosh
American National Standards Institute
Human Factors and Ergonomics Society
 Occupational Safety and Health Administration Osha
National Safety Council Library
International Standards Organization ISO
TCO Information Center
 12-48Safety and Comfort
 European Union Notice
Government Approvals
13-1
 Modifications
Federal Communications Commission Notice
Cables
 Avis Canadien
Canadian Notice
Japanese Notice
13-3
 Regulations Governing the Use of Modems
Telecom Network Approvals
 13-5
Ringer Equivalence Number REN
 Canadian Regulations Governing the Use of Modems
Telephone Consumer Protection Act
 SupraExpress 56i Pro Global Modem Desktop Products Only
Babt Users Notice
Telephone Network Connection
13-7
 13-8Government Approvals
 13-9
Auto Dialing with the Modem
 Benutzerhinweise für besondere Bestimmungen in Deutschland
Benutzerhinweise für besondere Bestimmungen in Österreich
Hinweis für die Benutzung in Österreich
Wahlsperre
 Speciale gebruiksinstructies voor Nederland
Brugerinstruktioner i overensstemmelse med danske krav
 New Zealand Modem Statements
Användarinstruktioner i överensstämmelse med svenska krav
Uppringningskod P och T
 Government Approvals
 Batteries
Safety
 Laser Assemblies
Power Cords
Cdrh Regulations
 Laser Information
 German Ergonomics Notice
Using the Computer
Mobile Products German Ergonomics Notice
 No.Components
Locating the Regulatory Compliance Markings Labels
 Manufacturing Site
 Energy Compliance
 Glossary-1
Glossary
 Glossary-2
 Glossary-3
 Device driver See driver
Glossary-4
 Glossary-5
 Full duplex See duplex
Glossary-6
 Glossary-7
 Glossary-8
 Glossary-9
 Glossary-10
 Glossary-11
 Glossary-12
 Glossary-13
 Glossary-14
Random access memory RAM See memory
Read-only memory ROM See memory
 Glossary-15
 Universal Resource Locator URL See Uniform Resource Locator
Glossary-16
Virtual memory See memory
 Glossary-17
 Glossary-18
 Index-1
Index
 Index-2
 Index-3
 Index-4