10-14Understanding Your Service and Support Options

Using the QuickRestore Emergency Recovery Boot Diskette

The QuickRestore emergency diskette is used if you are unable to start your computer. The diskette will help your computer get up and running again.

To run the QuickRestore emergency diskette, complete the following steps:

1.Make sure your computer is turned off. Insert the QuickRestore emergency diskette you previously created into the diskette drive.

2.Turn on your computer. A Caution window is displayed.

3.Press Enter. The QuickRestore Recovery menu is displayed. Select one of the following QuickRestore options:

Full restore – Reformats your hard drive and returns your computer to its original factory-installed software state.

Typical restore – Restores your hard drive from your last SystemSave.

Exit to DOS – Allows you to exit the QuickRestore menu and return to a DOS command prompt.

4.Press Enter. If possible, the system will restore itself according to the type of QuickRestore you selected.

5.After the restore finishes, a window is displayed notifying you that your computer has been restored.

6.Remove the diskette from the diskette drive and restart your computer by pressing Ctrl+Alt+Del.