11-12Troubleshooting Guide

Keyboard or TouchPad

Symptom

 

Problem

 

Solution

Keyboard commands

 

Program in use has stopped

 

Turn off your Internet PC using your

or keystrokes are

 

responding to commands.

 

TouchPad.

not recognized by

 

 

 

1. On the Taskbar, click the Start

your Internet PC.

 

 

 

 

 

 

button.

 

 

 

 

 

 

 

 

2. Click Shut Down...

 

 

 

 

3. Select the Shut down option, and

 

 

 

 

click OK.

 

 

 

 

4. After the shutdown is complete,

 

 

 

 

restart your Internet PC.

 

 

 

 

If your computer does not shut down,

 

 

 

 

press the Power button for 4 or more

 

 

 

 

seconds to shut down your Internet PC.

 

 

 

 

 

 

Fn+Num Lock or

 

The internal keyboard Num Lock

 

Use keypad on the external keyboard, or

Shift+Num Lock will

 

is disabled when an external

 

unplug the external keyboard to use

not turn the internal

 

PS/2 keyboard or keypad is

 

internal keypad feature.

NumLock on.

 

present.

 

 

 

 

 

 

 

 

 

When typing, some

 

The Num Lock feature is turned

 

Press the Fn or Shift key while pressing

of the letter keys

 

on.

 

the Num Lock key to turn Num Lock

return numbers to

 

 

 

off.

the screen.

 

 

 

 

 

 

 

 

 

 

 

+NOTE: 1200 and 1600 series computers use Shift+Num Lock, while 1800 and 1900 series use Fn+Num Lock