Contents
 Identifying and Removing Computer Viruses
 Surfing the Internet
 Saving Energy with Sleep and Power Management
 Understanding Your Service and Support Options
 Troubleshooting Guide
Safety and Comfort
 Vii
 Viii
Government Approvals
 13-9
Glossary Index
 Table of Contents
 Using this Guide
Text Conventions
 Locating Help
Troubleshooting
Special Messages
Glossary
 Understanding Your Service and Support Options
Comments about this Guide
 4Using this Guide
 Using the TouchPad
Setting the Tapping and Double-Tapping Feature
Introducing Your Internet PC
 Setting the Edge Motion Feature
 Using Your Diskette Drive
Identifying Your Storage Drives
 Using the Security Slot
Identifying Your Hard Drive Size
Securing Your Mobile Internet PC
 Setting a Power-On Password
Move to Set Supervisor Password. Press the Enter key
 Removing a Power-On Password
 Using Your CD or DVD Drive
Inserting and Removing a Disc
Inserting a Disc
 Removing a Disc
Manually Ejecting a Disc
 Playing an Audio CD
Playing a non DVD Video CD
Go to Select CD Disc
 4Using Your CD or DVD Drive
 Using a Regionalized DVD
Identifying Your Region Setting
Changing a Region Setting
 Play Settings
 Enlarging and Reducing the View
Display Options
Viewing and Hiding the DVD Player Panel
Hiding the Taskbar
 On-Screen Control Buttons
Display and Parental Controls
 Button Title Description
 10Using Your CD or DVD Drive
 Using McAfee Anti-Virus Software
Identifying and Removing Computer Viruses
Recognizing a Computer Virus
 Scanning for Viruses
 Creating an Anti-Virus Emergency Diskette
 Using an Anti-Virus Emergency Diskette
 Keeping Your Anti-Virus Software Current
 6Identifying and Removing Computer Viruses
 Introducing Microsoft Windows
Customizing the Windows Desktop
Windows desktop is the basic
 Arranging Icons
Selecting a Background
 Adding a Screen Saver
 Finding Help
Windows Help
Microsoft Windows Starts Here available on select models
 Searching for Files
Creating New Folders
Click Find Now
 Creating Shortcuts
Deleting Files and Folders
 Using Microsoft Windows Accessories
 Installing Additional Software
Installing Software from a CD or Diskette
 Installing a Downloaded Program File
 10Introducing Microsoft Windows
 Surfing the Internet
Internet Addresses URLs
 Choosing an Internet Service Provider
Understanding the World Wide Web
 Using a Web Browser
Microsoft Internet Explorer
 Accessing a Search Engine
Surfing Tips
 Using a Search Engine
 6Surfing the Internet
 Setting Up RingCentral Fax
Sending and Receiving Faxes
 Sending a Fax
Receiving a Fax
 Sending and Receiving Faxes
 What are Sleep and Hibernation?
Saving Energy with Sleep and Power Management
Standby Time-Out Default
Sleep and Hibernation Functions
 Time-Out Default If your
Importance of Hibernation Mode
Manual Press Power ›
Sleep and Hibernation Functions
 Resuming from Sleep or Hibernation Mode
Adjusting Power Settings
Putting Your Computer into Sleep Mode
Click Control Panel
 Power Schemes Tab
 Alarms Tab
Turning Off Sleep Mode
 Changing Your Power Management Settings in DOS
 Using a Surge Suppressor
Recovering from a Loss of Electrical Power
Power Surges and Sags
Restarting Your Computer After a Power Failure
 Creating a Personal Power Scheme
Click the Power Management æ icon
Electrical Storms
 Battery Operating Time
Battery Overview
Battery Power
Battery Gauges
 Storing the Battery
Recycling the Battery
 Calibrating the Battery
 Battery
From the Running on Batteries column
 Maximizing Battery Operating Time
 Correcting a Low Battery Condition
 Cleaning Your Internet PC
Cleaning Your Internet PC
 Using System Maintenance Features
Backing Up Your System Using SystemSave
Click System Tools, then choose Maintenance Wizard
 10-1
Understanding Your Service and Support Options
Compaq Support
Compaq Support Tools
 10-2Understanding Your Service and Support Options
 Using Compaq Diagnostics
Compaq Diagnostics
10-3
 Testing Equipment
Select Interactive Mode or Unattended Mode
 System Record
10-5
 Select Shutdown Compaq Service Connection
Compaq Service Connection
Turning Compaq Service Connection On and Off
Overview
 How it Works
10-7
 Internet Support
 QuickRestore
QuickRestore
Full Restore
10-9
 System Restore
10-10Understanding Your Service and Support Options
 Selective Restore
 SystemSave
Increasing the Size of the SystemSave Partition
 Creating a QuickRestore Emergency Recovery Boot Diskette
 Using the QuickRestore Emergency Recovery Boot Diskette
 Installing Drivers for New Hardware
Reinstalling Deleted Drivers
Drivers
 10-16Understanding Your Service and Support Options
 Understanding This Guide
Troubleshooting Guide
Helpful Hints
11-1
 Audio
 Battery
 CD or DVD
 Message appears
Not reading drive
Abort, Retry, Fail?
Diskette drive is
 Information to
Diskette using Disk Copy
Cannot save
Diskette My Computer G icon
 Cannot eject
Is displayed when
Copying files to
 Display
 Fax Modem
Games
 Message is
Hard drive error
Hard Drive
Displayed
 Internet
Internet
Cannot connect to
Buttons do not
 Keyboard or TouchPad
 Cursor jumps to a
Defaults option
Keyboard or TouchPad
Different location
 Memory
Tap to click option
Insufficient memory
 Power
PC Cards
 Internet PC appears
Internet PC will not
Turn on
To have locked up
 Contacting a Compaq Authorized Service Provider
Power
 11-18Troubleshooting Guide
 Safety and Comfort
12-1
 Take Action for Safety and Comfort
Promoting a Safe and Comfortable Work Environment
Important Choices
 Move
Adjust
Key Principles
Relax
 Remember
Finding Your Comfort Zone
Range of Positions
Vary Your Posture
 Organizing Your Adjustments
Different Tasks, Different Postures
12-5
 Feet, Knees, and Legs
Providing Enough Leg Room
 Back
Getting comfortable
12-7
 Forearms, Wrists, and Hands
Dont Anchor Your Wrists
 12-9
Shoulders and Elbows
Checking Elbow Height
Split Keyboards
 Resting Your Eyes
Cleaning Your Monitor and Glasses
Eyes
Having Your Eyes Examined
 Monitor
Adjusting the Monitor Height
Arranging Your Work Area
Positioning the Monitor
 Tilting the Monitor
Adjusting Monitor Height for Bifocal and Trifocal Users
Adjusting Brightness and Contrast
Eye Height
 Positioning the Keyboard
Keyboard and Pointing Device
Eliminating Glare and Reflections on Your Monitor
Eliminating Glare
 Adjusting the Keyboard Height and Slope
Using a Keyboard Tray Comfortably
Aligning the Mouse and Keyboard
 Arm Supports and a Palm Rest
Using Arm Supports
Using a Palm Rest
For Pauses Only
 Using a Document Holder
Papers and Books
Minimizing Your Reach
 Phone
 On the Road
Using a Notebook Computer
Working in Comfort
Seeking Comfort
 Transporting the Computer
Typing Style
Being Inventive
Reaching for Keys and Key Combinations
 Keep it Light
Hunt-and-Peck Typing
 Adjusting Software Controls
Clean Frequently
Pointing Style
 Aligning Forearms, Wrists, and Hands
Using a Keyboard on a Sofa
Switch Hands
Pointing Comfort
 Taking Breaks and Varying Your Tasks
Take Breaks
Even on a sofa
 Try it and see
Vary Your Tasks
Reduce Sources of Stress
Breathe deeply
 Monitoring Your Health Habits and Exercise
Monitoring Personal Tolerance Levels and Limits
Cultivating Health and Fitness
 From the Top Down
Organizing Your Adjustments
From the Ground Up
Be Inventive
 Self-Check
Seated Position
Shoulders, Arms, Wrists, and Hands
 12-28Safety and Comfort
 Monitor
 General Prevention
Double-Check
 Electrical and Mechanical Safety Information
Product Safety Policy and General Practice
Introduction
 Installation Requirements
Safety Standards
 General Precautions for Compaq Products
Damage Requiring Service
 Ventilation
Mounting Accessories
Servicing
Water and Moisture
 Voltage Select Switch
Power Sources
Accessibility
Internal Battery
 Extension Cord
Power Cords
Protective Attachment Plug
Overloading
 Safety Check
Cleaning
Replacement Parts
Options and Upgrades
 Precautions for Portable Computer Products
Precautions for Server and Network Products
Safety Interlocks and Enclosures
 Products with Casters
Accessories and Options
Hot-Pluggable Power Supplies
Floor Standing Products
 Compatibility
External Television Antenna Grounding
 Power Lines
Lightning Protection
 Antenna Grounding
 Safety and Comfort
 Compliance with Cdrh Regulations
Precautions for Products with Laser Devices
Laser Safety Warnings
Compliance with International Regulations
 Laser Information
Laser Product Label
 American National Standards Institute
National Institute for Occupational Safety and Health Niosh
For More Information
Human Factors and Ergonomics Society
 International Standards Organization ISO
National Safety Council Library
Occupational Safety and Health Administration Osha
TCO Information Center
 12-48Safety and Comfort
 Government Approvals
European Union Notice
13-1
 Federal Communications Commission Notice
Modifications
Cables
 Japanese Notice
Canadian Notice
Avis Canadien
13-3
 Telecom Network Approvals
Regulations Governing the Use of Modems
 Ringer Equivalence Number REN
13-5
 Telephone Consumer Protection Act
Canadian Regulations Governing the Use of Modems
 Telephone Network Connection
Babt Users Notice
SupraExpress 56i Pro Global Modem Desktop Products Only
13-7
 13-8Government Approvals
 Auto Dialing with the Modem
13-9
 Hinweis für die Benutzung in Österreich
Benutzerhinweise für besondere Bestimmungen in Österreich
Benutzerhinweise für besondere Bestimmungen in Deutschland
Wahlsperre
 Brugerinstruktioner i overensstemmelse med danske krav
Speciale gebruiksinstructies voor Nederland
 Användarinstruktioner i överensstämmelse med svenska krav
New Zealand Modem Statements
Uppringningskod P och T
 Government Approvals
 Safety
Batteries
 Power Cords
Laser Assemblies
Cdrh Regulations
 Laser Information
 Using the Computer
German Ergonomics Notice
Mobile Products German Ergonomics Notice
 Locating the Regulatory Compliance Markings Labels
No.Components
 Manufacturing Site
 Energy Compliance
 Glossary
Glossary-1
 Glossary-2
 Glossary-3
 Glossary-4
Device driver See driver
 Glossary-5
 Glossary-6
Full duplex See duplex
 Glossary-7
 Glossary-8
 Glossary-9
 Glossary-10
 Glossary-11
 Glossary-12
 Glossary-13
 Random access memory RAM See memory
Glossary-14
Read-only memory ROM See memory
 Glossary-15
 Glossary-16
Universal Resource Locator URL See Uniform Resource Locator
Virtual memory See memory
 Glossary-17
 Glossary-18
 Index
Index-1
 Index-2
 Index-3
 Index-4