Troubleshooting Guide 11-15

 

 

 

 

 

 

 

 

 

 

 

PC Cards

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

 

Problem

 

Solution

 

 

Internet PC does not

 

PC Card is not fully inserted in

 

Remove the card and gently reinsert it.

 

recognize the PC

 

the slot or is upside down.

 

Refer to the manufacturer’s

 

Card.

 

 

 

documentation for details.

 

 

 

 

 

 

 

 

 

 

The PC Card device driver is not

 

Install the device driver. Refer to the

 

 

 

installed.

 

documentation that came with your PC

 

 

 

 

 

Card or contact the PC Card

 

 

 

 

 

manufacturer.

 

 

 

PC Card may not be supported by

 

Review the PC card packaging to verify

 

 

 

Windows.

 

the PC Card is compatible or contact the

 

 

 

 

 

manufacturer directly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power

 

 

 

 

 

 

 

 

 

 

Symptom

 

Problem

 

Solution

 

 

You forgot your

 

Internet PC will not start without

 

Take your computer to your local

 

power-on password.

 

entering the power-on password.

 

Compaq Authorized Service Provider.

 

 

 

 

 

See Warranty Statement for details.

 

 

 

 

 

 

 

 

Momentarily

 

The file needed for Hibernation is

 

1. Turn your Internet PC on.

 

pressing the Power

 

damaged, missing, or the wrong

 

2. When you see COMPAQ displayed,

 

button to Hibernate

 

size.

 

press the F8 key.

 

has no effect.

 

 

 

3. Select the Safe Mode command

 

 

 

 

 

 

 

 

 

 

prompt option.

 

 

 

 

 

4. Type CD \HIBERNAT

 

 

 

 

 

5. Type PHDISK /CREATE /FILE (don’t

 

 

 

 

 

forget to type the spaces) to correct

 

 

 

 

 

the problem.

 

 

 

 

 

You will be prompted to restart the

 

 

 

 

 

computer.