Diskette Drive and SuperDisk (available on select models) Drive
| Symptom |
| Problem |
| Solution |
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| Diskette drive |
| Diskette is not formatted. |
| Format the diskette by following these | ||
| cannot save |
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| steps: | ||
| information to |
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| 1. From the desktop, | ||
| diskette. |
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| My Computer G icon. | |||
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| 2. Select the 3 1/2 Floppy (A:) drive. | ||
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| 3. Click File and point to Format. | ||
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| 4. Select desired options, and click | ||
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| Start to begin formatting the | ||
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| diskette. | ||
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| 5. Once the format is complete, you | ||
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| should be able to save your | ||
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| information. | ||
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| Diskette is |
| Slide the | ||
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| unlocked position on the diskette. | ||
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| Diskette is full or file is too big. |
| Use another diskette or compress the | ||
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| file to reduce the file size. | ||
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| File save command was not |
| When saving information to the diskette | ||
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| properly executed. |
| drive, verify you are using the correct | ||
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| drive. Refer to Storing Your Data in the | ||
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| Reference Guide. | ||
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| Diskette is damaged. |
| Replace the damaged diskette. | ||
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| SuperDisk drive |
| Wrong diskette is being used. |
| Verify that the disk is a SuperDisk, | ||
| (available on select |
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| 720K, or 1.44 MB diskette. | ||
| models) cannot read |
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| or write to a |
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| diskette. |
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| Cannot copy |
| Disk Copy command does not |
| Use the SuperDisk Copy Disk program | ||
| SuperDisk (available |
| support 120MB disks. |
| included on the SuperDisk Tools Kit to | ||
| on select models) |
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| copy the SuperDisk. | ||
| diskette using Disk |
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| Copy. |
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