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| Troubleshooting Guide | ||
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| Diskette Drive and SuperDisk (available on select models) Drive |
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| Symptom |
| Problem |
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| Solution |
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| Not reading drive: |
| A |
| Format the diskette using the following |
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| “Abort, Retry, Fail?” |
| been inserted. |
| steps: |
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| message appears. |
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| 1. | |||
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| icon on the desktop. |
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| 2. | Select the 3 1/2 Floppy (A:) drive. |
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| 3. | Click File and point to Format. |
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| 4. | Select desired options, and click |
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| Start to begin formatting the |
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| diskette. |
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| Diskette is damaged. |
| Replace the diskette with a new one. |
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| Diskette drive is |
| Diskette has been improperly |
| Remove the diskette and reinsert the |
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| continually active. |
| inserted. |
| diskette as follows: |
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| 1. | Insert the edge with the sliding |
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| cover into the drive and facing up. |
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| 2. | Push the diskette all the way into |
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| the drive until the diskette stops. |
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| Diskette is damaged. |
| Replace the diskette with a new one. |
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| Diskette drive |
| Diskette is not formatted. |
| Format the diskette by following these |
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| cannot read a |
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| steps: |
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| diskette. |
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| 1. | From the desktop, | ||
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| My Computer G icon. |
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| 2. | Select the 3 1/2 Floppy (A:) drive. |
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| 3. | Click File, and point to Format. |
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| 4. | Select desired options, and click |
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| Start to begin formatting the |
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| diskette. |
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| The wrong diskette type is being |
| Check the type of drive you have and |
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| used. |
| use the correct diskette type. |
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