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| Troubleshooting Guide | ||
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| Keyboard or TouchPad |
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| Symptom |
| Problem |
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| Solution |
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| Cursor jumps to a |
| TouchPad needs to be cleaned. |
| Wipe the TouchPad with a damp cloth | |||
| different location |
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| and wipe it dry. Refer to Cleaning Your | |||
| while typing. |
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| Internet PC for details. | |||
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| Cursor does not |
| TouchPad needs to be cleaned. |
| Wipe the TouchPad with a damp cloth | |||
| respond. |
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| and wipe it dry. Refer to Cleaning Your | |||
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| Internet PC for details. | |||
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| Program in use has stopped |
| Turn off your Internet PC using your | |||
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| responding to commands. |
| keyboard. | |||
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| 1. | Press the Ctrl and Esc keys | ||
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| simultaneously. | ||
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| 2. | From the Windows Start menu, use | ||
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| the arrow keys to select Shut | ||
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| Down..., and press the Enter key. | ||
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| 3. | Select the Shut down option (you | ||
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| may need to use the arrow keys to | ||
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| select it), and press the Enter key. | ||
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| 4. | After the shutdown is complete, | ||
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| restart your Internet PC. | ||
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| If your computer does not shut down, | |||
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| press the Power button for 4 or more | |||
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| seconds to shut down your Internet PC. | |||
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| Cursor movement is |
| TouchPad needs to be cleaned. |
| Wipe the TouchPad with a damp cloth | |||
| erratic or hard to |
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| and wipe it dry. Refer to Cleaning Your | |||
| control. |
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| Internet PC for details. | |||
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| The TouchPad sensitivity settings |
| Restore default TouchPad settings. | |||
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| may need adjustment. |
| 1. | On the Taskbar, click the Start | ||
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| button and point to Settings. | ||
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| 2. | Click Control Panel and double- | ||
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| click Mouse. | ||
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| 3. | Click the Touch tab and select the | ||
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| Defaults option. | ||
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| 4. | Click OK, and close the Control | ||
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| Panel window. | ||
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