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HP 1700T manual Internet Support

Models: 1700T

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10-8Understanding Your Service and Support Options

Internet Support

The Internet Support § icon allows you to access the Compaq Service and Support Web page for your country. The Compaq Service and Support Web page provides you with tools and information to help make using your Internet PC easier than ever.

To access the Service and Support Web page, complete the following steps:

1.Make sure your computer is connected to the Internet.

2.From the Windows desktop, double-click the Compaq Support $ icon.

3.Double-click the Internet Support § icon. A window will display icons representing flags of various countries.

+NOTE: In the United States, double-clicking this icon will connect you directly to the Service and Support Web page.

4.Click on the icon that represents your country’s flag. You will be connected to your country’s specific Service and Support web page.

HINT: You can also access Internet Support through the Instant Answer button

*(available on select models) on your keyboard.

HINT: We recommend that you access the Service and Support Web page regularly, to find the latest updated information for support for your Internet PC.

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HP 1700T manual Internet Support

Contents

Contents Identifying and Removing Computer Viruses Surfing the Internet Saving Energy with Sleep and Power Management Understanding Your Service and Support Options Safety and Comfort Troubleshooting GuideVii Government Approvals ViiiGlossary Index 13-9Table of Contents Text Conventions Using this GuideGlossary TroubleshootingSpecial Messages Locating HelpComments about this Guide Understanding Your Service and Support Options4Using this Guide Setting the Tapping and Double-Tapping Feature Using the TouchPadIntroducing Your Internet PC Setting the Edge Motion Feature Identifying Your Storage Drives Using Your Diskette DriveIdentifying Your Hard Drive Size Using the Security SlotSecuring Your Mobile Internet PC Move to Set Supervisor Password. Press the Enter key Setting a Power-On PasswordRemoving a Power-On Password Inserting and Removing a Disc Using Your CD or DVD DriveInserting a Disc Manually Ejecting a Disc Removing a DiscPlaying a non DVD Video CD Playing an Audio CDGo to Select CD Disc 4Using Your CD or DVD Drive Identifying Your Region Setting Using a Regionalized DVDChanging a Region Setting Play Settings Hiding the Taskbar Display OptionsViewing and Hiding the DVD Player Panel Enlarging and Reducing the ViewDisplay and Parental Controls On-Screen Control ButtonsButton Title Description 10Using Your CD or DVD Drive Identifying and Removing Computer Viruses Using McAfee Anti-Virus SoftwareRecognizing a Computer Virus Scanning for Viruses Creating an Anti-Virus Emergency Diskette Using an Anti-Virus Emergency Diskette Keeping Your Anti-Virus Software Current 6Identifying and Removing Computer Viruses Customizing the Windows Desktop Introducing Microsoft WindowsWindows desktop is the basic Selecting a Background Arranging IconsAdding a Screen Saver Windows Help Finding HelpMicrosoft Windows Starts Here available on select models Creating New Folders Searching for FilesClick Find Now Deleting Files and Folders Creating ShortcutsUsing Microsoft Windows Accessories Installing Software from a CD or Diskette Installing Additional SoftwareInstalling a Downloaded Program File 10Introducing Microsoft Windows Internet Addresses URLs Surfing the InternetUnderstanding the World Wide Web Choosing an Internet Service ProviderMicrosoft Internet Explorer Using a Web BrowserSurfing Tips Accessing a Search EngineUsing a Search Engine 6Surfing the Internet Sending and Receiving Faxes Setting Up RingCentral FaxReceiving a Fax Sending a FaxSending and Receiving Faxes Sleep and Hibernation Functions Saving Energy with Sleep and Power ManagementStandby Time-Out Default What are Sleep and Hibernation?Sleep and Hibernation Functions Importance of Hibernation ModeManual Press Power › Time-Out Default If yourClick Control Panel Adjusting Power SettingsPutting Your Computer into Sleep Mode Resuming from Sleep or Hibernation ModePower Schemes Tab Turning Off Sleep Mode Alarms TabChanging Your Power Management Settings in DOS Restarting Your Computer After a Power Failure Recovering from a Loss of Electrical PowerPower Surges and Sags Using a Surge SuppressorClick the Power Management æ icon Creating a Personal Power SchemeElectrical Storms Battery Gauges Battery OverviewBattery Power Battery Operating TimeRecycling the Battery Storing the BatteryCalibrating the Battery From the Running on Batteries column BatteryMaximizing Battery Operating Time Correcting a Low Battery Condition Cleaning Your Internet PC Cleaning Your Internet PCBacking Up Your System Using SystemSave Using System Maintenance FeaturesClick System Tools, then choose Maintenance Wizard Compaq Support Tools Understanding Your Service and Support OptionsCompaq Support 10-110-2Understanding Your Service and Support Options Compaq Diagnostics Using Compaq Diagnostics10-3 Select Interactive Mode or Unattended Mode Testing Equipment10-5 System RecordOverview Compaq Service ConnectionTurning Compaq Service Connection On and Off Select Shutdown Compaq Service Connection10-7 How it WorksInternet Support 10-9 QuickRestoreFull Restore QuickRestore10-10Understanding Your Service and Support Options System RestoreSelective Restore Increasing the Size of the SystemSave Partition SystemSaveCreating a QuickRestore Emergency Recovery Boot Diskette Using the QuickRestore Emergency Recovery Boot Diskette Reinstalling Deleted Drivers Installing Drivers for New HardwareDrivers 10-16Understanding Your Service and Support Options 11-1 Troubleshooting GuideHelpful Hints Understanding This GuideAudio Battery CD or DVD Diskette drive is Not reading driveAbort, Retry, Fail? Message appearsDiskette My Computer G icon Diskette using Disk CopyCannot save Information toIs displayed when Cannot ejectCopying files to Display Games Fax ModemDisplayed Hard drive errorHard Drive Message isButtons do not InternetCannot connect to InternetKeyboard or TouchPad Different location Defaults optionKeyboard or TouchPad Cursor jumps to aTap to click option MemoryInsufficient memory PC Cards PowerTo have locked up Internet PC will notTurn on Internet PC appearsPower Contacting a Compaq Authorized Service Provider11-18Troubleshooting Guide 12-1 Safety and ComfortPromoting a Safe and Comfortable Work Environment Take Action for Safety and ComfortImportant Choices Relax AdjustKey Principles MoveVary Your Posture Finding Your Comfort ZoneRange of Positions RememberDifferent Tasks, Different Postures Organizing Your Adjustments12-5 Providing Enough Leg Room Feet, Knees, and LegsGetting comfortable Back12-7 Dont Anchor Your Wrists Forearms, Wrists, and HandsSplit Keyboards Shoulders and ElbowsChecking Elbow Height 12-9Having Your Eyes Examined Cleaning Your Monitor and GlassesEyes Resting Your EyesPositioning the Monitor Adjusting the Monitor HeightArranging Your Work Area MonitorEye Height Adjusting Monitor Height for Bifocal and Trifocal UsersAdjusting Brightness and Contrast Tilting the MonitorEliminating Glare Keyboard and Pointing DeviceEliminating Glare and Reflections on Your Monitor Positioning the KeyboardUsing a Keyboard Tray Comfortably Adjusting the Keyboard Height and SlopeAligning the Mouse and Keyboard For Pauses Only Using Arm SupportsUsing a Palm Rest Arm Supports and a Palm RestPapers and Books Using a Document HolderMinimizing Your Reach Phone Seeking Comfort Using a Notebook ComputerWorking in Comfort On the RoadReaching for Keys and Key Combinations Typing StyleBeing Inventive Transporting the ComputerHunt-and-Peck Typing Keep it LightClean Frequently Adjusting Software ControlsPointing Style Pointing Comfort Using a Keyboard on a SofaSwitch Hands Aligning Forearms, Wrists, and HandsTake Breaks Taking Breaks and Varying Your TasksEven on a sofa Breathe deeply Vary Your TasksReduce Sources of Stress Try it and seeMonitoring Personal Tolerance Levels and Limits Monitoring Your Health Habits and ExerciseCultivating Health and Fitness Be Inventive Organizing Your AdjustmentsFrom the Ground Up From the Top DownSeated Position Self-CheckShoulders, Arms, Wrists, and Hands 12-28Safety and Comfort Monitor Double-Check General PreventionProduct Safety Policy and General Practice Electrical and Mechanical Safety InformationIntroduction Safety Standards Installation RequirementsDamage Requiring Service General Precautions for Compaq ProductsWater and Moisture Mounting AccessoriesServicing VentilationInternal Battery Power SourcesAccessibility Voltage Select SwitchOverloading Power CordsProtective Attachment Plug Extension CordOptions and Upgrades CleaningReplacement Parts Safety CheckPrecautions for Server and Network Products Precautions for Portable Computer ProductsSafety Interlocks and Enclosures Floor Standing Products Accessories and OptionsHot-Pluggable Power Supplies Products with CastersExternal Television Antenna Grounding CompatibilityLightning Protection Power LinesAntenna Grounding Safety and Comfort Compliance with International Regulations Precautions for Products with Laser DevicesLaser Safety Warnings Compliance with Cdrh RegulationsLaser Product Label Laser InformationHuman Factors and Ergonomics Society National Institute for Occupational Safety and Health NioshFor More Information American National Standards InstituteTCO Information Center National Safety Council LibraryOccupational Safety and Health Administration Osha International Standards Organization ISO12-48Safety and Comfort European Union Notice Government Approvals13-1 Modifications Federal Communications Commission NoticeCables 13-3 Canadian NoticeAvis Canadien Japanese NoticeRegulations Governing the Use of Modems Telecom Network Approvals13-5 Ringer Equivalence Number RENCanadian Regulations Governing the Use of Modems Telephone Consumer Protection Act13-7 Babt Users NoticeSupraExpress 56i Pro Global Modem Desktop Products Only Telephone Network Connection13-8Government Approvals 13-9 Auto Dialing with the ModemWahlsperre Benutzerhinweise für besondere Bestimmungen in ÖsterreichBenutzerhinweise für besondere Bestimmungen in Deutschland Hinweis für die Benutzung in ÖsterreichSpeciale gebruiksinstructies voor Nederland Brugerinstruktioner i overensstemmelse med danske kravNew Zealand Modem Statements Användarinstruktioner i överensstämmelse med svenska kravUppringningskod P och T Government Approvals Batteries SafetyLaser Assemblies Power CordsCdrh Regulations Laser Information German Ergonomics Notice Using the ComputerMobile Products German Ergonomics Notice No.Components Locating the Regulatory Compliance Markings LabelsManufacturing Site Energy Compliance Glossary-1 GlossaryGlossary-2 Glossary-3 Device driver See driver Glossary-4Glossary-5 Full duplex See duplex Glossary-6Glossary-7 Glossary-8 Glossary-9 Glossary-10 Glossary-11 Glossary-12 Glossary-13 Glossary-14 Random access memory RAM See memoryRead-only memory ROM See memory Glossary-15 Universal Resource Locator URL See Uniform Resource Locator Glossary-16Virtual memory See memory Glossary-17 Glossary-18 Index-1 IndexIndex-2 Index-3 Index-4