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| Troubleshooting Guide | ||
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Symptom |
| Problem |
| Solution |
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Internet PC displays |
| A diskette that does not contain |
| When drive activity stops, remove the | ||
one of the following |
| system files needed to start your |
| diskette, and press the spacebar. The | ||
messages |
| Internet PC has been inserted in |
| system will start up. | ||
“Operating System |
| drive. |
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Not Found,” or |
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| System files may have been |
| Insert a startup disk that has been | |||
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| damaged. You will need to insert |
| created for your operating system in the | |||
disk error.” |
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| a startup disk or Windows |
| diskette drive. For more details refer to | |||
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| Startup disk to restart your |
| Understanding Your Service and | ||
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| Internet PC. |
| Support Options in the Reference Guide. | ||
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| 1. Restart your Internet PC. | ||
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| 2. At the A:\ prompt, type SYS C: and | ||
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| press the Enter key. The following | ||
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| message will be displayed: | ||
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| ‘SYSTEM TRANSFERRED’. This task | ||
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| will restore the system files to your | ||
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| hard drive. | ||
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| 3. Restart your Internet PC. | ||
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“Illegal Operation |
| Configuration file may be corrupt. |
| If possible, save all data, close all | ||
has Occurred” error |
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| programs, and restart your Internet PC. | ||
message is |
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displayed. |
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If you were unable to fix your Internet PC using this troubleshooting guide, refer the Warranty Statement that came with your computer for the technical support telephone numbers